Can I delete my account?

  • 67
  • Question
  • Updated 6 years ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Removing service category

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Sara F, Official Rep

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Posted 9 years ago

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Jordan L. Davis

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Official Response
After hearing from all our users, we have now made an easy way to delete your account. We are sorry to see you go, but if you must... Go to your Account settings and click on "Delete my account". You'll be prompted confirm your request by going to your email and clicking a link. As a reminder, this change CANNOT be undone. All your images will be deleted, so make sure you really want to do it.

If you have an upgraded account (ie, bought more storage, or signed up for Elements plus) you will not see the delete account option until your subscription has expired.

Note: this will not delete your Adobe ID, just your account.
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Brett N, Official Rep

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Official Response