Can not unsubscribe on iOS

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  • Updated 2 months ago
Merged

This conversation has been merged. Please reference the main conversation: Express: How do I manage my Apple iOS subscription?

I tried a free 3 day trial and on the second day I try to cancel the subscription on iOS and it doesn’t cancel it’s still running and if offers me to resubscribe which I don’t want. So how to cancel it? I don’t want to pay for a free trial option a monthly subscribtion. I deleted my app and can find how to email the support!
My email is mu.admiralhusso@gmail.com
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Gabriela Gopal

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  • frustrated

Posted 2 months ago

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Gabriela Gopal

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This reply was created from a merged topic originally titled How to cancel this free trial subscription on iOS???.

I cancelled my subscription and it’s still running even though I didn’t exceed a 3 day trial. What should I do ? How to contact the support???
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Johan Elzenga, Champion

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I assume you will have to do this in Apple App Store, because that is where you downloaded the app and signed up for the trial. At least all other iOS apps with trials work this way.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Any Photoshop on the iPad subscription that you purchase from the App Store is managed through your App Store account. See: https://helpx.adobe.com/photoshop/using/photoshop-ipad-faq.html#manage-subscription-appstore

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