My laptop got stolen. I can retrieve my photos from a back up drive but I think I have lost all the captions written under the pictures. Is there a way to save them safely or, even better, to retrieve the old ones from the back up files? I have used Norton 360 to back up my files.
There are two ways to retrieve the tags or captions:
- restoring from a backup made from the backup process of the elements organizer
- re-importing in a new catalog ... if you have previously used the 'Write metadata to files feature in the Organizer.
Unfortunately, you don't seem to have done this...