Elements 15: Can I print with Sierra or should I wait until the printing problem is solved?

  • 1
  • Question
  • Updated 2 years ago
  • Answered
  • (Edited)
Printing Problems with PS and Sierra; upgrade Photoshop 2017
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Ron Bellow

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Posted 3 years ago

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Sandeep Singh, Official Rep

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Hi Ron,

Please update the OS and it might resolve the issue.
Please let me know of this works for you.

Regards,
Sandeep
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Ron Bellow

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Sorry, Should have phrased that better: I am using Elements 13 and cannot print anymore since upgrade to Sierra. I understand that Adobe will not fix Elements 13. I wanted to know if buying Elements 15 will improve the printing issues. Your answer makes me think I should maybe wait a bit longer?
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Anwesha, Employee

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Official Response
Hi Ron,

There has been a recent update to PSE15 with details posted here.
This will resolve the print crash in PSE15.

We are also working with Apple to resolve this issue in earlier versions and shall let you know once there is an update.

Thanks,
Anwesha
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andaleeb, Employee

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Official Response
Hi All,

The print workflow crash is fixed in OSX 10.12.2 update, for all versions of PSE. 

Thanks
Andaleeb