Photoshop: Nik plugins crashing

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  • Problem
  • Updated 2 years ago
  • Solved
  • (Edited)
I am getting a yellow warning sign (with exclamation point) when I open a photo in Camera Raw. When I attempt to use a plugin (NIK Silver) the photo opens in NIK, I can work on it, but when I click OK to return to Photoshop the program crashes. It sometimes crashes when I try to open the NIK plugin.
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Daniel Weidner

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  • frustrated

Posted 5 years ago

  • 1
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Chris Cox

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Try updating or disabling the Nik plugins, and contact Nik/Google if you continue to have problems with their plugins.
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Daniel Weidner

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I have updated the entire NIK collection of plugins, I have updated all drivers, etc. for my computer, I have run Norton software to optimize the operation of my computer. Photoshop is still crashing. It appears to be ACR. Photoshop does not seem to crash when ACR is not involved. I have updated everthing in Photoshop. Any ideas on a fix here?
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Chris Cox

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Not without a lot more information: OS version, ACR version (have you updated it?), etc. Have you tried disabling all third party plugins?
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Fawad Malik

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same problem....
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Daniel Weidner

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Windows 7. Photoshop CS5 Extended. Lightroom 3. PS is fully up to date, including ACR. Lightroom is up to date. Video card drivers are current. Everything else works fine.

I have many plugins. How do I disable them?

Thanks Chris.
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Chris Cox

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Change the name of the third party plugins folder to start with ~.
Any folder or filename that starts with ~ is ignored by the plugin scan.
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Daniel Weidner

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Hi Chris,

I disabled all plugins and opened Photoshop. I still get the warning icon when ACR opens. I deleted the plugins cache, forcing Photoshop to reload all known plugins. It did reload all of them and I still get the warning logo when I open ACR. I tried renaming (~) select plugins. They were not available in PS, but I still get the warning icon when ACR opens. Very frustrated. Could there be an issue/problem with my PS Preferences? Any other thoughts or solutions for this concern?

Thank you, Dan.
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Chris Cox

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what warning icon?
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Daniel Weidner

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A yellow triangle with a red exclamation point in it. It appears in the upper right hand corner of ACR when ACR opens/launches.
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Daniel Weidner

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Chris
Would it make sense to remove ACR, then download/reinstall ACR?
Thanks, Dan
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Chris Cox

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What does the warning tooltip say when you mouse over that icon?
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Daniel Weidner

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Chris,

The warning logo flashes on and off very quickly. I have not tried to put my cursor over it. I will try that to see what happens - if I am fast enough...
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Google/Nik has released several updates in the past months. To check for updates/fixes for Google/Nik plugins visit this page on their support site:

https://support.google.com/nikcollect...

You can find out the version you have installed by launching Photoshop:

On Mac: Select Photoshop>About Plug-in>Analog Efex Pro... (or any other NIK Plug-in)

On Windows: Select Help>About Plug-in>Analog Efex Pro... (or any other NIK Plug-in)