Photoshop: Camera Raw 6.5 update fails

  • 1
  • Problem
  • Updated 8 years ago
  • Solved
  • (Edited)
Camera raw 6.5 update for Photoshop CS5 will not complete - it asks for Bridge to be closed - but it is not open, so I have to quit the update.
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Leslie Hale

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Posted 8 years ago

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Photo of David B

David B, Official Rep

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What OS are you on Leslie?

If you are on Windows, Bridge might be running in the background and you don't realize it, check the system tray (typically down in the lower right corner next to the clock). Mouse over the icons and check to see if any are for Bridge, if you find one, right-click on it and close it and try installing the update again.

Hope that helps,

Dave
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Official Response
Leslie, sounds like you're on Windows. Try this document:

http://kb2.adobe.com/cps/506/cpsid_50...

It should solve the problem for you.
Photo of Leslie Hale

Leslie Hale

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Thanks to all. Problem solved. Bridge was still active when I looked into Task Manager even though I had closed the application, so I ended the task and ran the update which was successful.