Camera RAW 6.4.1 does not read RAW files

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  • Updated 7 years ago
I have downloaded and installed the update of Lightroom, v 3.4.1, but now LR cannot read general RAW format files anymore; corresponding NEF and ARW files are no problem. I have the latest ACR, v6.4.1
The program states that the files are damaged, but I have no problems with the same files on another PC with an older LR version.
Any suggestions?
Andre Kremer
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Posted 7 years ago

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Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Both Photoshop and Lightroom can no longer read your raw files? What camera are the raw files from? Is it possible the files on the affected PC are indeed corrupt? Can you move the same files from the unaffected PC to the affected one to see if they open correctly?