Lightroom: Camera calibration Profile settings missing?

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  • Updated 5 years ago
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  • (Edited)
When installing LR 3 in my 64bit windows computer, I seem to have lost some settings in Camera calibration profile. In my 32 bit version I had Adobe standard and camera neutral and standard settings. Now I only have Matrix as option? What can I do to get my Camera neutral back?
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Thor T

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Posted 7 years ago

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Beat Gossweiler

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Are you sure you're looking at a Raw image? What Camera?

Beat
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Thor T

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I use a Canon 7d I only shoot in RAW cr2 files. Lately I started to import to DNG. I`we tried both DNG and CR2 files in my 32 bit version, and they both has more options in Camera calibration profiles
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Thor T

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Fixed by reinstalling LR3 Must have been a bug in my first install.
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Victoria Bampton - Lightroom Queen, Champion

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Yep, Matrix only shows up when the proper profiles aren't installed, so reinstalling was a good bet.
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Les Cornwell

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Something very strange... Both in Bridge CS6 or CS5, opening a Canon RAW (CR2) file in Adobe Camera RAW and selecting Camera Calibration only gives ACR 4.6 instead of the usual Adobe Standard/Camera Faithful/Camera Landscape, etc...
This is now occurring on a MacBookPro running 10.6.8 and happens with any RAW file we open through Bridge>Open in Camera RAW.
Opening the same file in Lightroom 4.1, or in Bridge on another Mac shows all the available camera profiles.
How can we fix this issue?

This reply was created from a merged topic originally titled
ACR Camera profiles missing in CS5 and CS6.
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Les Cornwell

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I understand that my issue was merged with the above topic. However similar, my problem is different and more recent.
1. In LR4 no problem with camera profiles;
2. Camera profiles, except for ACR 4.6 are missing in Bridge/Photoshop CS5 and CS6 for Macintosh.
3. Reinstallation of the most recent ACR plugin for CS5 did not solve the issue.

This is the difference between installation on iMac (no issues) and MBP (described issues):
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Les Cornwell

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Same thing happened again. This issue was never solved on the MBP, but did not exist on my iMac, until I migrated last week from a 24-inch iMac (mid 2007; 2.8 GHz) to a new 27-inch (late 2012; 3.4GHz) last week.
On that occasion, I decided not to migrate Photoshop CS3 and CS4, but did keep CS5 and (obviously also CS6). Guess what: no more camera profiles.
I am appending a new screenshot, but would once again want to remark that my issue is not about missing camera profiles in Lightroom, but in Adobe Camera Raw, that useful piece of software between Adobe Bridge and Adobe Photoshop.
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Les Cornwell

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PROBLEM SOLVED!
I discussed this issue on a British Mac forum, and though no-one came up with the right answer, or could tell me exactly what had gone wrong, the guys got me thinking.
I started digging in:
Mac>Library>Application Support>Adobe>CameraRaw where I found a folder Camera Profiles. Inside this folder I found another folder, named Camera, containing 103 different camera types!
The Canon EOS 7D (my current camera) was missing, but I did find a 50D folder. I investigated the situation on the MacBookPro (where the problem first occurred, almost a year ago) and noticed the 50D folder was missing. Simply copying the folder to the right location gave me back my missing profiles.
But the MacBookPro did not have any 7D folder either, so I went looking and found that both Lightroom 4 and Lightroom 5 had a folder with these profiles. I just copied the right folder to the right location and bingo: problem solved.

So if anyone ever experiences this issue (still don't know what caused it in the first place): there is a solution.