Bridge: Camera Raw is not enabled

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  • Updated 4 years ago
  • (Edited)
Every other day I get an error message saying "Camera Raw is not enabled" or "Bridges parent application is not active, please launce a qualifying product" blah blah blah. I pay monthly, have paid twice this month in case my payment didn't go through and uninstalled and reinstalled. That last one works, but I don't want to have to do that every other day. HELP!
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suzanne kroner

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Posted 4 years ago

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Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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What version of Bridge are you running? Have you launched Photoshop?

If you look in the Creative Cloud app, does Photoshop say "Trial" next to it?

Have you tried signing out and back in from the Creative Cloud app for your account changes to be updated?

If that doesn't work, I suspect a firewall or bad host file might be blocking the software from talking with the activation server: