Camera Raw: User interface is mostly white/blank in Full Screen Mode

  • 3
  • Problem
  • Updated 1 year ago
  • In Progress
  • (Edited)
Hi

When I'm in full screen mode in Camera Raw filter in Photoshop CC when first click almost entire window is going to blank (see attached screenshot), and it gets back to normal when I press K for Adjustment Brush



I had the same issue with my old Mac Pro and earlier Photoshop (OS X 10.7), but now I'm running on iMac 27, AMD Radeon HD 6970M 1024 MB, 24 GB RAM.. OS X 10.11.3
It happens almost all the time :/

Any ideas?

Andy
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Andy

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Posted 2 years ago

  • 3
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Chris Castleberry, Camera Raw Engineer

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Official Response
Hi Andy,

We have seen similar issues when users have the Google NIK plugins installed. If you have them installed, you may want to disable or temporarily uninstall them to confirm whether that is the cause of this issue.

Regards,

- Chris
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Chris Castleberry, Camera Raw Engineer

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Official Response
OK. The video helped and I can reproduce the bug. I will forward this onto my colleagues most familiar with the implementation for further investigation.

A work around is to press K key twice or press the F twice to switch the ACR Filter out/into full screen mode.

Thank you!
(Edited)