Camera Raw/Lightroom: Image previews and thumbnails look tiled or broken on Windows

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  • Problem
  • Updated 2 years ago
  • Solved
  • (Edited)
When using CR in either Photoshop or Lightroom the develop window sometimes displays several portions of the photo in random places when I adjust the sliders in HSL. Sometimes portions of the image show up in the Histogram window instead of the histogram. If I keep moving the sliders sometimes it goes away & the develop window & histogram window return to normal. It also does a similar thing when I toggle the before/after buttons at the bottom right of the window. It just started this; it didn't start right after the last update or right after the Windows 10 Anniversary update. I'll insert a couple screenshots:
UPDATE: problem found: it was the new Nvidia driver update 372.54 that caused the problem. I rolled back the driver to the previous version 368.81: problem solved! 

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Ken Rounds

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Posted 3 years ago

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christoph pfaffenbichler, Champion

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Good of you to come back to post the solution. 
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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(Edited)
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Robert Hanna

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This reply was created from a merged topic originally titled Block rearrangement graphics error in develop mode.

In develop mode, I'm having the image intermittently flash between accurately showing the image and then randomly rearranging of blocks of the image. It resolves itself instantly when I start adjusting another slider - it's just a bit odd and hadn't noticed it in earlier versions of LR. I'm wondering if it's a graphics processing deficiency on the part of my old graphics card... I'm running an i7-4790k water cooled CPU so thinking it's not CPU related.If anyone has seen similar symptoms, I'd be interested to hear of a solution. thanks

 
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Денис Майфат

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This reply was created from a merged topic originally titled Lightroom: Mosaic/tiled image appears when you edit a JPEG with on Use Graphics P....

mosaic appears when you edit a JPEG with on Use Graphics Processor (((
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Raymond Denton

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This reply was created from a merged topic originally titled Camera Raw: Scrambled preview graphics glitch (Windows).

I get a graphics glitch when I use the adjustment brush, less frequently using global adjustments. The glitch occurs much more frequently when using the ACR filter in PS. The reproducability of the glitch is inconsistent, however.

You can see that it fragments the image within the view space and the histogram. The glitch actively shifts the image around as the brush or slider is moved. Glitching occurs regardless of having GPU selected in settings.

 

i7 4770k
32gb RAM
1070gtx v.372.54
Win10 v.1607
All Adobe apps up-to-date.
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Rafal Kedziorski

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This reply was created from a merged topic originally titled Lightroom: Redraw (driver) problem with LG G5 raw (Windows).

Hi,

sometimes I had some problems with the LG G5 RAWs.

It looks so in LR:



Just compara the small preview what is wrong. ;)


Best,
Rafal
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Rory Hill

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I'm not sure I'd call this solved.  We have found a work around.  
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Lorenzo Farfarelli

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This reply was created from a merged topic originally titled Bug from lightroom 6.7.

Hi to all,

I've recently update lightroom to version 6.7. From that point l.r. has started to "brake up" my photos in the develop module so it's impossibile to work, every time I change one setting, photo brake up in more parts, like a puzzle.
Can anyone help me? Do I must return back to previous version?
Thanks, and sorry for may english
Lollo
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Денис Майфат

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Go back to the old Nvidia driver 368.81 & the problem will be gone.
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Ken Rounds

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Nvidia has another new driver as of 10-19-16 which is 375.57 & it's worse! It also causes problems with Windows Mail & maybe much more because I immediately rolled back the driver to the last good one 368.81 from July 2016. Again I will notify Nvidia (for the 3rd time) that their new driver still has bugs.
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Raymond Denton

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I now think it's Adobe's fault for not creating an update to account for nVidia's new drivers, rather than vice-versa. Adobe hasn't released an update on this issue, or in general, while nVidia has released a few with little change in the behavior of the glitch. This leads me to believe that nVidia released a driver update with new functionality that Adobe has yet to accommodate.
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Ken Rounds

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I never thought to look at it from that perspective, you could be right.
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James Byng

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This reply was created from a merged topic originally titled Camera Raw Issue: Editing photo using sliders causes glitch to have parts of the ....

After opening several images into Camera Raw 9.7 for
Photoshop (doesn’t happen in Lightroom), making any adjustments to an image
causes a segment of the image to appear over the histogram. 
Sometimes it will rectify its self and others it
will overlay several times. This can be seen in the image below.

Although this doesn't affect the actual
adjustments, there is clearly a problem with the latest version of Camera Raw
as this didn’t happen before.

Photoshop V2015.5
Camera Raw V9.7

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Mc Artur

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This reply was created from a merged topic originally titled Photoshop CC 2017 - display problems.

For some time I have such problems.


Blur I did. Such errors occur in Photoshop and CameRaw.

Such errors are only displayed. Just click anything and the repairs. The image is still displayed correctly (OK).

System Win 10, graphic nVidia GeForce 970. Drivers already twice updated.

What may be the problem?
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John R. Ellis, Champion

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If unchecking the option Preferences > Performance > Use Graphics Processor doesn't work (as was suggested in the unmerged topic), then see this help article: https://helpx.adobe.com/lightroom/kb/rollback-driver-nvidia-issue.html
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Mc Artur

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I installed drivers 368.81.
The issue still exists.
Please help.
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Melissa Rios, Lightroom Support Product Manager

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Hi all,

I'm investigating NVIDIA's latest driver release and was wondering if any of you could update to v375.95 (current as of 11.17.2016) and see if you're getting any tiling with that driver?

Please let me know.

Thanks,
Melissa
(Edited)
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Anthony Blackett

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Just tried NVIDIA driver v375.95 64bit (GeForce GT 525M) and the random tiling problem in LR still remains. Using LR CC 2015.7 64bit with Windows 7 64bit.

Looks like more investigating is required.

Tony
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Rikk Flohr, Official Rep

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Trying to narrow this down a bit.  If you are still having the tiling issue please post the following:

Your OS Version:
Your Nvidia Driver Version:

Many users were cleared up by the V375.95 driver (including me (on Win 10)). I am trying to get a feel for where the remaining users are so we can further refine the scope of the issue. 

Thanks for your help.
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GCMedic05

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This reply was created from a merged topic originally titled PLEASE UPDATE FOR NEW NVIDIA DRIVERS!!!.

   Lightroom has created a nasty catch 22 for me.  I built my computer pretty much for the purpose of editing photos and eventually video (after some further upgrading down the road.)  When I first got LR it worked wonderfully.  Worked with the NVidia drivers for my GTX 960 FTW and I rarely noticed slowdowns.  What slowdowns I did notice I rectified with buying an SSD and using that as the cache. 

   My issue is that I now cannot keep my NVidia drivers up to date because Lightroom will subsequently fail to function with the graphics card and despite having an intel i7-6700k overclocked to 4.6ghz all the filter application and brushing goes to hell when the graphics card isn't working.  I downloaded the old drivers as recommended by Adobe and yes, the GPU acceleration was able to be turned on again but it has created many issues with the rest of the functionality of my computer (i.e. slow POST times, driver malfunction, odd scaling, incompatibility with other programs, game malfunctions etc. etc.) this is a cop out on the part of Adobe I think.  Update LR so that it works with our GPU's please.  You're a large and powerful company whose products I usually love but I should not have to keep my drivers for my GPU 6 months in the past in order to utilize a feature that is important to my workflow due to the immense amount of time saved when GPU acceleration is working properly. 

   Thanks in advance for any reply to this and I hope that this can be remedied some day soon because I hate making the choice between a messed up computer with working LR or a solid computer with slow editing functionality in LR. 
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Andrew Stawarz

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Still observing the same issue on an AUS Zenbook Pro/Nvidia GTX960M/Windows 10 Pro x64 using v375.95 drivers. Interesting the issue manifests itself more readily when handling JPG rather than RAW files.
(Edited)
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Rikk Flohr, Official Rep

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Andrew, what is your screen resolution currently set to?
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Andrew Stawarz

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UHD (3840x2160)
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Rikk Flohr, Official Rep

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Curious. If you set your resolution to a lower value, does the tiling go away?
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Денис Майфат

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Rikk Flohr, Столько времени эта проблема, а Вы всё ещё спрашиваете!((( Всё уже сказано выше! Проблема при Любом разрешении и ни у одного пользователя!!! и почему надо его уменьшать?!(

So many time this problem and You are still asking!((( All mentioned above! The problem at Any resolution and no one user!!! and why should it decrease?!(

adobe loses quality!(
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Andrew Stawarz

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Rikk, still get incorrect tiling no matter what resolution (still there at 1920/HD) on Windows10 Pro x64 1607:



Things are fine on first install of the 375.95 driver and you think great, but on next reboot and then try and use the Transform tool it's game over there after, even after reboot.
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Mc Artur

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I installed drivers 368.81.
The issue still exists.
Please help.
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Matěj Trakal

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This reply was created from a merged topic originally titled Lightroom CC 2015.7 NVidia 940MX artefacts.

I'm in Develop mode, GPU Acceleration enabled, NVidia 940 MX (2GB) on Lenovo Thinkpad T460p.

Have trouble as shown on screens. A lot of time, when switch photo to next or when move with some slider on right panel.

Lightroom info:
https://gist.github.com/mtrakal/2ed51e4b2f76ac445e1390ea0e5bca81

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Raymond Denton

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The newest nVidia drivers mentioned a fix in the patch notes. I gave a brief test and I didn't get any tiling glitches. Will find out for sure later.
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Rikk Flohr, Official Rep

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Official Response
nVidia is reporting a fix on today's release: http://us.download.nvidia.com/Windows/376.09/376.09-win10-win8-win7-desktop-release-notes.pdf   See page 14 "[375.86, GeForce GTX 960] Tearing, checkerboard corruption occurs in Adobe
Lightroom. [1842089]"  

Give it a spin and let us know how it is working for you. 
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Matěj Trakal

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Looks fixed, on first view.
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Andrew Stawarz

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So far so good, haven't used it in real anger yet.
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Andrew Stawarz

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Can confirm the new Nvidia driver produces a stable system, a good few days heavy use without issue. Now to wait for a fix for white-balance dropper accuracy on a 4K/UHD screen...
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Raymond Denton

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I'm still getting tiling when using the Camera Raw Filter in a PSD.
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John R. Ellis, Champion

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Raymond, please do Help > System Info and copy and paste the info here.