Photoshop: Selecting Text tool crashes

  • 2
  • Problem
  • Updated 6 years ago
  • In Progress
  • (Edited)
When I push the Text button to insert text in an image, the program crashes and shuts down. Using CS5 Photoshop Extended on Win 7, I7 cpu, 6 gigs Ram. Have used Photoshop since V3 and this version for close to a year without any issue like this. No changes in machine set-up - haven't used text insertion since last auto-update and now it shuts down the program. Of course I lose what I have been working on.

No issues using fonts in any other program such as Corel Draw, Word, etc.
Photo of Gary Christen

Gary Christen

  • 1 Post
  • 0 Reply Likes
  • frustrated

Posted 7 years ago

  • 2
Photo of David

David, Official Rep

  • 2701 Posts
  • 361 Reply Likes
Official Response
Howdy Gary,

My first guess is that you have either a corrupt font or an issue with the font's preview. Given that the problem has only recently occurred, it would make sense, especially if you recently added fonts and/or software. Here is a Troubleshooting document to lead you through the process of locating and isolating problematic fonts -- http://kb2.adobe.com/cps/843/cpsid_84.... Steps #2 and #4 are most relevant to your situation.

If this does NOT solve the problem, please feel free to post a comment and we can go from there, ok?

Thanks,
David