Buying Photoshop Elements link not working

  • 1
  • Problem
  • Updated 6 months ago

Coming from the french Elements page
if I click on any buy or upgrade links, that lead me there :
I get the following error :
Malheureusement, une erreur système s’est produite.
Pour passer commande et finaliser votre achat immédiatement, veuillez appeler le service commercial Adobe au 0805 770077.
I know it's not a product related question, but since customers can't buy the product...
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Franck Payen

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Posted 6 months ago

  • 1
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Michel BRETECHER, Champion

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That link works for me.
If I am already connected to Adobe forums, I am even greeted by my name...
If I sign out, I get a generic dialog as expected. I had to download a trial version a few weeks ago on the same French site and it worked.
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Steve Lehman

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Your error message in French can be translated in English as:   
"Unfortunately, a system error occurred. To order and finalize
your purchase immediately, please call the Adobe sales
department at 0805 770077".   

Did you call that number?  
Franck, they'll help you.   

Happy computing.   
Steve Lehman, MCSE for Adobe   

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Franck Payen

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Thank you Steve. I don't really plan on buying PSE, but was trying to solve other users issues, so I won't do further investigation. Wanting to be sure you know that problem.