Elements: Organizer won't load; thumbnails remain hourglass

  • 1
  • Problem
  • Updated 4 years ago
  • (Edited)
Organizer won't load 99% of the time. When it does the thumbnails remain hourglass. No photo. Have had tech try all the things recommended and it didn't fix it.
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katie rousey

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  • frustrated

Posted 4 years ago

  • 1
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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What version of Elements? What OS/version are you running on?
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katie rousey

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windows 7 - Photoshop Elements 9. has worked great in past. Just came up with this problem within an hour of last use.
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Michel BRETECHER, Champion

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katie rousey

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Well, it does come up now but the thumbnails still only show the hourglass. Thanks for a partial fix. :>)