Lightroom: Bugs in Lightroom 3.4.1 for Mac related to Nikon D90 NEF and DNG

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  • Problem
  • Updated 7 years ago
  • Not a Problem
  • (Edited)
Bugs in Lightroom 3.4.1 for Mac:

#1 When trying to export a web gallery, if the original files are Nikon D90 NEF the images for the gallery don't get exported. The exporter put a link to ????????.DNG.jpg

#2 When converting Nikon D90 NEF to DNG, if you select a large number of files (400 for example) the first one get converted and the operation stop. The progress slider is still visible. That works fine if you select a smaller number of files (30 for example).
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Decapixel

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Posted 7 years ago

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Benjamin Warde, Employee

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Regarding issue #1, it sounds like you've converted the NEFs to DNGs prior to attempting to export the web gallery, is that correct?

Regarding issue #2, I don't have 400 D90 files handy at the moment, but I'll generate them on Monday and let you know what I find.

-Ben
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Decapixel

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Thanks for looking at that Ben :)

Regarding issue #1: The export didn't work with NEFs. Because of that problem, I converted the NEFs to DNG and was then able to export. With NEFs, the export would create the HTML files (images links would be ????????.DNG.jpg), put the javascript files in the directories and cancel when it was supposed to create the jpegs.
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Benjamin Warde, Employee

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OK, I've finally been able to lay my hands on a D90, and I gave this a whirl. Short version: I'm not able to reproduce either of these problems.

My steps for the first issue:
1. Import into Lightroom 500 NEFs shot with a D90.
2. Create a new collection called "Slideshow Test."
3. Add 10 of the NEFs to the collection "Slideshow Test."
4. Select the collection "Slideshow Test" and switch to the Web module.
5. With the default Web settings selected, click "Export" and save to the desktop as "slideshow_test."
6. Export completes as expected. On the desktop, go into the folder "slideshow_test" and drag the file "index.html" onto Safari. Web gallery displays as expected.
7. Web gallery export also succeeds when following the same steps, but using NEFs that have been converted to DNG.

My steps for the second issue:
1. Import into Lightroom (from camera card) 500 NEFs shot with the D90.
2. In the "Previous Import" folder in Lightroom, select all 500 files.
3. Go to Library>Convert Photos to DNG.
4. In the Convert Photos to DNG dialog box, accept the default settings, and click OK.
5. All 500 NEFs convert to DNG as expected.

Are your steps different? Can you be more specific about what you're doing?

Thanks,
Ben
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Decapixel

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Hi Ben,

Here is what I do, specifically:

For the first issue:
1. Import into Lightroom 428 NEFs shot with a D90 (Mac OS X version 10.6.8, Lightroom version 3.4.1, D90 firmware version 1.002, copy to a custom folder, no processing apart adding copyright information)
2. Select the custom folder
3. Select the all the pictures in the custom folder
4. Switch to the Web module
5. With the default Web settings selected, click "Export" and save to the desktop as "test."
6. The gallery is created but Lightroom doesn't export the images. In the HTML files, the links to the images are to "????????.DNG.jpg"

For the second issue:
1. Import into Lightroom 428 NEFs shot with a D90 (Mac OS X version 10.6.8, Lightroom version 3.4.1, D90 firmware version 1.002, copy to a custom folder, no processing apart adding copyright information)
2. Select the custom folder
3. Select the all the pictures in the custom folder
4. Go to Library>Convert Photos to DNG.
5. In the Convert Photos to DNG dialog box, accept the default settings, and click OK.
6. The first NEF get converted and the process stop there (the progress bar is visible but doesn't move). If I only select 40-50 NEFs, they all get converted.

I can reproduce both problems on my Mac Pro and my MacBook Pro. I tried reinstalling Lightroom but that doesn't help.

I'm going to try to reinstalling my MacBook Pro from scratch to see if that changes anything.

Thanks a lot,
Philippe
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Benjamin Warde, Employee

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Before doing anything radical, I would suggest throwing out your Lightroom preferences file to see if that makes a difference. It is located at:

/Users/user_name/Library/Preferences

Throw out "com.adobe.Lightroom3.plist" (or simply move it somewhere else, such as the desktop - then you can always move it back if you wish).

There may also be a file called "com.adobe.Lightroom3.LSSharedFileList.plist" if so, throw that out too.

If that works, great. If not, try throwing out your preferences, and then creating a new, empty Lightroom catalog, import some NEFs, and see if you have the same problems with the new catalog.

-Ben
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Decapixel

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Neither removing the preferences or creating a new catalog worked. But, reinstalling the machine from scratch fixed the problem...

Thanks a lot Ben,
Philippe
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Victoria Bampton - Lightroom Queen, Champion

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Thanks for reporting back Philippe - glad to hear you've solved it.