Lightroom CC: Heal tool causes contrast changes; Zooming shows ton of noise that wasn't there before, etc

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  • Updated 4 months ago
  • (Edited)
since downloading most recent version of lightroom all my photos are changing in ways that i don't want as i'm making other modifications. i'll go to use the heal tool and the contrast changes, or zoom in and all of a sudden there is a ton of noise that wasn't there before, etc
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kerry smith

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  • frustrated

Posted 4 months ago

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Carlos Cardona

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Maybe you’re selecting more than 1 while you edit? There are 3 levels of selection: light grey border, darker grey border, default color border. I used to make that mistake.
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Tom Mickow

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Not sure what you're trying to say here Carlos.  How would having multiple images selected explain the behavior Kerry described?
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TangCanada

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Would like to know too.
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Tom Mickow

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Hey Kerry, I'd start with some basics.

-You posted this under both "Lightroom Classic CC" and "Lightroom CC for Desktop", but those are different products.  Which one are you using/having issues with?
-What's the exact version number?
-Are you on a Mac or PC?
-Can you give specific examples of exactly what you're seeing?
-Is it happening consistently on every image?
-If you're using Lightroom Classic CC, try turning off GPU acceleration (Edit --> Preferences -->Performance tab-->Use Graphics Processor).  Does that make a difference?

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kerry smith

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oh whoops!  i'm using lightroom cc for desktop. the version number is 2.1.1. i just downloaded it like three days ago, and i'm on a PC.

when i go to make just about any changes (adjusting color temperature, using the heal tool, saturation, etc) it will turn the contrast of the photo way up. but the contrast number doesn't actually change. and if i slide the level back down to where it was before, the high contrast stays. it's only if i hit undo that it goes back to what my image previously looked like.
also when i zoom in even a little bit, the noise gets turned all the way up, but then goes away when i zoom back out. these changes are saved if i export the images from lightroom.
it doesn't happen with every image, but it seems to happen with every image that i've already edited. i don't seem to have this issue when i edit images that were previously unretouched.

oh! and i nearly forgot, i was getting some error message when i would try and edit earlier but it looks like that's stopped coming up. i can't remember what it said though :/ 
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Tom Mickow

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Gotcha.  Afraid I have to bow out though as my experience with Lr CC is pretty limited compared to Classic.  Hopefully your more detailed description will help somebody else chime in with some answers though.
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Rikk Flohr, Official Rep

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Kerry,

A screenshot of what you are seeing would be of help. Can you post a screenshot showing the healing aberrations?
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kerry smith

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sure, here's a before photo 
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kerry smith

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and then here's a photo immediately after using the heal tool and doing nothing else. it does the same thing if i use the brush tool, radial gradiant, etc 
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Rikk Flohr, Official Rep

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I'm not seeing where you used the healing tool. Can you tell me where to look?
(Edited)