Photoshop Elements: Problems with Air updater/installer

  • 1
  • Problem
  • Updated 7 years ago
  • Solved
  • (Edited)
Adobe Air gave me this message when updating the file: "The application could not be installed because the installer file is damaged. Try obtaining a new installer file from the application author." I am requesting a new installer file from the application author. I hope you will be quick about forwarding the file as I am getting impatient with buggy programs.
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Gary Olson

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  • impatient and unhappy plus a bit pissed off that I pay good money for an inadequate product.

Posted 7 years ago

  • 1
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Official Response

Chris was simply trying to help you by creating a meaningful title. Myself, or other users, wouldn't have known what your issue was by looking at the original title.

Here is the solution to your problem:

Troubleshoot AIR installation