Photoshop: transparent rectangle obscures top-left corner of opened images (bug in video driver)

  • 1
  • Problem
  • Updated 6 years ago
  • (Edited)
Bug in Photoshop CS6 - a transparent rectangle obscures top-left corner of just about any image I open. It goes away when I zoom in, but reappears when I pick "fit to screen". It doesn't seem to actually affect the images at all if I save while it's showing, but is very annoying.

I've noticed it with PNGs and JPGs but not multi-layer PSDs. Here's an example of an RW2 format image from my camera which I opened via Adobe Bridge:

Photo of Sarah Northway

Sarah Northway

  • 4 Posts
  • 0 Reply Likes
  • annoyed

Posted 6 years ago

  • 1
Photo of Chris Cox

Chris Cox

  • 20280 Posts
  • 823 Reply Likes
Another example of a video driver bug.

Update your video card driver from the GPU maker's website.
Photo of Sarah Northway

Sarah Northway

  • 4 Posts
  • 0 Reply Likes
I am running the newest drivers for my video card.

GeForce GT 335M
Latest Driver Version: 296.10
Photo of Sarah Northway

Sarah Northway

  • 4 Posts
  • 0 Reply Likes
I suspect the issue has to do with my separate onboard Intel graphics card since the bug occurred even when I disabled the nVidia gpu. I tried rolling back to an older driver which didn't help, then installed the newest beta driver (nVidia Verde 304.79) which has fixed the bug.

You can download the GeForce notebook beta driver here:
http://www.nvidia.com/object/notebook...