Photoshop 21.1.0: "New Layer" and "New Group" buttons in the Layers panel stay down after clicking on it and become unusable

  • 16
  • Problem
  • Updated 3 weeks ago
  • Solved
  • (Edited)
Hello,

since the last update, almost every time I click on the New Layer and/or New Group buttons in the Layers panel, the buttons become stuck and unusable. I have to restart Photoshop to reset their state.
Not game breaking but definitely annoying.


Regards

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Julien T.

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Posted 4 months ago

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Rosa

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I can confirm. This has happened to me on two occasions after the 21.1.0 update.

I had been working on a document which I had already added quite a few layers then all of a sudden when trying to create a new layer, the Create New Layer button on the bottom of the Layers Panel  becomes unresponsive. I have to save my document and restart Photoshop.

I can't reproduce as it's a random thing for me but it has happened.

I have the latest Windows OS. All drivers are up to date.
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David, Official Rep

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Howdy Julien and Rosa,

You're both on English Win10?  How frequently does this happen?  Other apps running at the same time?  Any 3rd party plugins?  What about your network -- how stable is it?  Could you have been down/uploading a file in the background, particularly a large cloud doc?

I'd like to dig into this and figure out the trigger.  Any additional info is appreciated.

Thanks,
David
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Julien T.

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Hi David, thanks for looking into it.

To answer your questions :
- I'm on a French language Win 10 Pro x64 v.1909
- It happens fairly often but I failed to find a way to recreate it consistently.
- The other apps I'm running are usually Outlook, Chrome (up-to-date), Microsoft Teams
- No 3rd party plug-ins
- I don't have any issue with my internet connection, but my work files are on a local network, which can sometimes lag a little when opening or saving files.

I noticed that if there's a delay when clicking on these buttons they stay down until the lag ends. Maybe that's where it can bug out?

Hope it helps.
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Rosa

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Hi David,

Yes, I'm on English Windows 10.

This has happened to me twice since 21.1. update. 
I had Google Chrome open as well as my mail app, Outlook.
I wasn't using any plugins at the time.
I wasn't downloading any files.
External hard drive attached which is fine and no issues with.
No issues with my internet connection.

I had only created 2 pieces of artwork since the update.

I can remember exactly what happened with my last piece. 

The Create New Layer button became unresponsive towards the end of a photo-manipulation artwork which had a total of 43 layers. I needed to add a last layer for some brushwork. The document size was only 17.9M/433.2M 

I had to save my work and restart Photoshop and the button became responsive.

The previous time this happened would have been a similar scenario. 
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David, Official Rep

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Thank you for these details.  I don't yet have the cause, but this info will help.

Thanks,
David
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Amie Wheeler

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Mine too. But also the trashcan & add mask button. I haven't used either yet on this project but they are blacked out. Yes Win10. Has happened on/off since last update. Only other program I have open is chrome (always have & never had issues before!) Network fine, just me, no downloads/uploads.  
(Edited)
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Flay

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This has also been happening to me. English windows 10. Using Lazy Nezumi and Coolorus 2.5, but the issue still happens without them. 
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David, Official Rep

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Wow, so both platforms.  Not good.  Flay, did you have Chrome open as well? 

Otherwise, perhaps this is a speed or workflow issue -- did you click the mouse several different times rapidly or move your mouse around and click or similar actions that might "stress" the UI?

Thanks,
David
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Rosa

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David, no, did not click the mouse several times. When I realised that my new layer wasn't added, I thought it must have been something I'd done. So I went to click add a new layer and saw the Create New Layer button greyed out. As mentioned prior, I already had something like 46 layers in my document. So it's not as if Create New Layer button hadn't worked before in the same document.

I stress, that this only happened since 21.1 update. I don't believe it's a workflow issue as I've been doing this type of work for 5 years and in all my experience with Photoshop, I've never encountered this issue before. 

I have a decent machine that was built for PS. I've encountered another couple of bugs which I've reported beside this one since the 21.1 update. 
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Rosa

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David -  I'm working on a piece right at this moment. I have not used any Plugins, no issues with my PC etc. and I cannot add a Group or New Layer via the bottom of the Layers Panel as those options are 'greyed out' as you can see below. I have 4 groups and 23 layers. I now have to save my work and restart Photoshop. 

P/S I've decided to work in PS 20.0.8 with no issues. 


(Edited)
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David, Official Rep

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Hi Rosa,

Ugh!  That's not right.  8-(  I'm sorry.

So, my question about the mouse clicks was to rule out a different cause.  Okay, ruled out.  But clearly you're running into a new problem.

What kind of work were you doing?  Compositing?  Editing?  What KIND of editing?  I'm trying to narrow down the trigger -- it isn't something I do in either my professional or personal workflows.

Thanks,
David
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Rosa

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Hi David,

I was doing compositing work. This was my third piece of compositing work since updating to 21.01 and the issues happened every time.

One piece of compositing work can take me up to 5 hours to do. I start out with cutting out my subjects with a pen tool. Then I add layers, placing my subjects on different layers, I add more layers, using the brush tool for artwork, adding textures, colour etc. I group them to keep things in order.  I use curves adjustment layers in between my added layers. This issue with the 'greyed out' buttons usually happens past midway of my workflow. I know I'm winding down my work because that's when I'm ready to finalise my piece with adding new layers for highlights and shadows. I don't use actions, plugins, filters or even adjustment layers for adding highlights and shadows, I prefer to paint them on using blend modes on new layers.

That's my usual workflow in compositing when I encounter the issue with the 'greyed out' buttons. 

I still have PS 20.0.8 installed and so I used it to finish my last compositing piece, without any dramas and since then I've just finished more compositing work in PS 20.0.8 without encountering any issues.

I hope this helps narrow down the problem.

Thanks for taking the time to look at this.
(Edited)
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Julien T.

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Hi David,
I've finally caught the bug in the act. It happens when a scrollbar is present in the layers window, and you click and drag a layer over the buttons:



Edit : you can sometimes fix an already bugged button by doing the same move.
(Edited)
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David, Official Rep

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Howdy Julien,

Thank you for trying to track this down.  Unfortunately, that doesn't trigger anything on my machine.  But it does open a new line of research.  Can you trigger this bug reliably on your machine now?  Were you using a specific Workspace?  If so, which one?  Are you using GPU?  If you turn it off, does the problem persist?  OTHER PEOPLE, are you seeing the same thing?  Perhaps my machine is the outlier.

Thanks,
David
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Kyle T James

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Yes, this allowed me to recreate the bug. Great find Julien.

Repeating that process will free the "stuck" shortcut icon, though if you have multiple icons stuck you have to do it one-by-one. Also, for a couple of the icons it took multiple attempts. FWIW, after using this antidote once, it took many more attempts to to "unstick" the icons after I recreated the problem a second time.

Answer to other question: Custom workspace, using GPU. Disabling the GPU did not prevent the problem from occurring or the behavior of the stuck/unstuck trick.
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Flay

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Late reply, but yes I also had chrome open
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Rosa

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David

I can't reproduce Julien's find at all. I have tried and tried many times creating a new layer or group by dragging a layer into the Create Layer button and the bug doesn't present itself. I also have a scroll bar because of my layer/group amounts but dragging a layer down onto the button doesn't reproduce the bug for me.

Mine bug thing does it unexpectedly in my workflow as described above. It's when I go to create a new layer from the button itself. I can't reproduce the bug as it does it randomly in my workflow.
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Julien T.

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David,

Doing this causes the bug 100% of the time for me. 
If I resize the layer window so there's no scrollbar, it stops happening.

Rosa, did you notice this happening when you have no scrollbar in your layer window?

And to answer your questions: 
- I tried both GPU and software rendering with no difference, even with legacy compositing
- I'm using the "Essentials" workspace
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Rosa

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No Julien, I always had a scrollbar because of the amount of layers I work with. I just couldn't reproduce your find with dragging a layer to create a new layer. My issue is with directly clicking on the Create Layer Button on the bottom. I don't often have no scroll bar. 

David Today I did finished another piece of artwork/photo-manipulation with 52 layers in groups. I had no issue what so ever with the Create Layer Button or Group button, they stayed responsive all during my work flow, but the crazy thing is, my Delete button on the bottom of the Layers Panel was unresponsive. So I really have no idea what's causing the issue. It's spooky.

What I did different today in my workflow, was hide the ruler tool. 


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Jens Distelberg

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Bug PS 21.1.0: Layer opacity: now you have to click at certain percentages, previously you could see the changes live in the photo while holding down the mouse button. Good: Layer modes work without a click.
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Ole Mikalsen

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It is the same for me. Just doing basic stuff, creating layers and trying to group them. I havn't had the new layer stuck, but the new group button. I have to restart Photoshop to get it working again.
(Win 10 Norwegian, latest Photoshop, English)

Ole 
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Emily

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Happens to me as well, also with the mask button.
Extremely annoying and time wasting
I am using Mac with Catalina
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David, Official Rep

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Thank you for your details.  Please keep them coming; we still haven't isolated quite the problem, but I've logged the bug and we're discussing it.  A reliably reproducible case would be awesome.

Thanks,
David
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Rosa

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I would love to give you a reliable reproduce David, but it happens sporadically for me so I can't reproduce.
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Andrei Vasilescu

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Seems there were some changes to the layer palette in this version. There's also this problem: https://feedback.photoshop.com/photoshop_family/topics/photoshop-cc-2020-v21-1-0-recessed-layer-thumbnails
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Kevin Putman

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ME TOO. I click on the Groups folder to start my new group and nothing happens. Tried in multiple files and same result - nothing. This is a HUGE need for a website designer... I have hundreds of layers in a given document that I need to put in to groups.
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lauren

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I also have this problem.  I am using Mac Mojave.  Many of us are awaiting the fix for this.  It's a time suck and workflow disturbance.
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Jonny

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This reply was created from a merged topic originally titled Add layer and sometimes Add Mask buttons highlight and don't work.

After a few hours it does this, the buttons to create new layer in the layers panel are highlighted a lighter colour. It then won't let me click on them. It recently changed the add new mask button too. Restarting photoshop fixes this, is there anything i'm doing wrong?
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Ginger Elinburg

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Happening to me too. Win10 English. No other programs running, no plug-ins installed, not connected to the internet, and all drivers up to date. Has been happening since the last update of PS 21.1
(Edited)
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Lorne Shantz

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The new mask, new layer, and delete layer buttons at the bottom of the layers panel seem to stick down periodically for me as well.
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Haakon Sundry

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I, too, have this issue.  Mac OS Catalina, don't use Chrome at all.  Photoshop 21.1.0.  Making things very difficult.
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Dan Riley

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This happens all the time and it's super annoying. It can happen to any of the lower buttons on the layers panel and usually the only way to fix it is to restart Photoshop. I attached screenshots of the buttons frozen in time... Please fix this Adobe, this is a first. I'm running latest version of Photoshop on Windows 10 with all current updates.



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Rosa

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This solution has helped me as an easy fix, instead of restarting Photoshop:

I grab a layer and drag it down to the lower button which has been frozen and the lower button then behaves as normal.

I don't know why, but it does for me. Saves me saving my work and restarting Photoshop.
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Dan Riley

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I'll have to try that, thanks. Hopefully they hot fix this soon.
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Rosa

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I hope it works for you. Let me know :)
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Michelle Giaimo

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ROSA thanks you saved me from more frustration!!
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Rosa

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I'm glad Michelle!
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Jens Distelberg

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Why you guys don't install the new PS Version 21.1.1 ? - There should be fixed this bug, on my machine windows works it now again. 
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Rosa

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I'm still experiencing this in 21.1.1
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Amie Wheeler

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I am also still experiencing this issue with the most current update.
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David, Official Rep

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Howdy Rosa and Amie,
Are you both of Win10?  Would you mind sharing your version number from Help > System Info?  Anything else unusual in your display or mouse setup?
Thanks,David
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Amie Wheeler

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Adobe Photoshop Version: 21.1.1 20200312.r.121 2020/03/12: c839971b587  x64
nothing else unusual
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Rosa

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Hi David

Working on artwork now in Photoshop and have attached a screenshot. The Add Folder, Add Layer and Delete Buttons are non responsive. I have been working on this piece for just a little over 3 hours.

Adobe Photoshop Version: 21.1.1 20200312.r.121 2020/03/12: c839971b587  x64
Operating System: Windows 10 64-bit
Version: 10 or greater 10.0.18362.329
System architecture: Intel CPU Family:6, Model:14, Stepping:3 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 3408 MHz
Built-in memory: 32627 MB
Free memory: 17927 MB
Memory available to Photoshop: 29878 MB
Memory used by Photoshop: 60 %


(Edited)
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David, Official Rep

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Thanks, Rosa!
I appreciate the screenshot!  8-)
I think the DEVs have a handle on the issue now, though I haven't seen a fix yet.
Thank you.  We'll get this fixed for you,David
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Rosa

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Hi David,

Thanks so much for getting back to me and thanks for pursuing this issue with the DEVs. 

Much appreciated. Rosa.
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Jeff Read

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This reply was created from a merged topic originally titled layers folder bug in 21.1.1.

In the latest PS I am seeing a bug where the 'create layer folder' button becomes greyed out (as if it is being selected) then becomes unusable until restarting PS. 

It's happened when selecting 3 or more layers then pressing the button whilst CTRL held down. It doesn't create the folder and instead becomes unusable, presumably sitting in a constant limbo state. 

Using on Win10 Pro 64bit.
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Ryan Overeem

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This reply was created from a merged topic originally titled Photoshop - layers window/panel buttons stop working.

For no reason in the latest Photoshop CC (21.1.1). The buttons at the bottom of the layers window/panel. eg. Link, effects, mask, adjustments, folder, new layer, delete. Just stop working. Restarting photoshop fixes it but it randomly just starts happening every now and then.


My details:

Adobe Photoshop Version: 21.1.1 20200312.r.121 2020/03/12: c839971b587  x64
Number of Launches: 56
Operating System: Mac OS 10.15.4
System architecture: Intel CPU Family:6, Model:14, Stepping:3 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 2600 MHz
Built-in memory: 16384 MB
Free memory: 1912 MB
Memory available to Photoshop: 14108 MB
Memory used by Photoshop: 70 %
ACP.local Status:
 - SDK Version: 1.26.5
 - Core Sync Status: Reachable and compatible
 - Core Sync Running: 4.3.34.67
 - Min Core Sync Required: 4.3.4.2
ACPL Cache Config: 
 - Time to Live: 5184000 seconds
 - Max Size: 20480 MB
 - Purge Percentage: 50%
 - Threshold Percentage: 85%
 - Purge Interval: 300 seconds
Manta Canvas: Disabled.
Alias Layers: Disabled.
Modifier Palette: Disabled.
Highbeam: Enabled.
Touch Bar Property Feedback: Disabled.
Image tile size: 128K
Image cache levels: 2
Font Preview: Medium
TextComposer: Latin
Photoshop crashed on 4/04/20 at 7:50:19 PM (GetImageViewResourceSharingGLContext)
Display: 1
Main Display
Display Bounds: top=0, left=0, bottom=1440, right=2560
Display: 2
High DPI Monitor
Display Bounds: top=390, left=-1680, bottom=1440, right=0
OpenGL Drawing: Enabled.
OpenGL Allow Old GPUs: Not Detected.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
AIFCoreInitialized=1
AIFOGLInitialized=1
OGLContextCreated=1
NumGLGPUs=1
NumCLGPUs=2
NumNativeGPUs=2
glgpu[0].GLVersion="2.1"
glgpu[0].IsIntegratedGLGPU=0
glgpu[0].GLMemoryMB=2048
glgpu[0].GLName="AMD Radeon Pro 450 OpenGL Engine"
glgpu[0].GLVendor="ATI Technologies Inc."
glgpu[0].GLVendorID=4098
glgpu[0].GLRectTextureSize=16384
glgpu[0].GLRenderer="AMD Radeon Pro 450 OpenGL Engine"
glgpu[0].GLRendererID=16915465
glgpu[0].HasGLNPOTSupport=1
glgpu[0].CanCompileProgramGLSL=1
glgpu[0].GLFrameBufferOK=1
glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="1.20"
glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[16384]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[16]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[16]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[16]
glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[128]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1
clgpu[0].CLPlatformVersion="1.2 (Feb 29 2020 00:40:07)"
clgpu[0].CLDeviceVersion="1.2 "
clgpu[0].IsIntegratedCLGPU=1
clgpu[0].CLMemoryMB=1536
clgpu[0].CLName="Intel(R) HD Graphics 530"
clgpu[0].CLVendor="Intel Inc."
clgpu[0].CLVendorID=16925952
clgpu[0].CLDriverVersion="1.2(Mar 15 2020 21:29:48)"
clgpu[0].CLBandwidth=2.02276e+10
clgpu[0].CLCompute=103.68
nativegpu[0].NativeName="AMD Radeon Pro 450"
clgpu[1].CLPlatformVersion="1.2 (Feb 29 2020 00:40:07)"
clgpu[1].CLDeviceVersion="1.2 "
clgpu[1].IsIntegratedCLGPU=0
clgpu[1].CLMemoryMB=2048
clgpu[1].CLName="AMD Radeon Pro 450 Compute Engine"
clgpu[1].CLVendor="AMD"
clgpu[1].CLVendorID=16915456
clgpu[1].CLDriverVersion="1.2 (Mar  5 2020 22:38:07)"
clgpu[1].CLBandwidth=6.54052e+10
clgpu[1].CLCompute=238.168
nativegpu[1].NativeName="Intel(R) HD Graphics 530"
License Type: Subscription
Serial number: 94070537031878435699
GUIDBucket:Composite Core (enable_composite_core): onComposite Core GPU (comp_core_gpu): offComposite Core UI (comp_core_ui): offDocument Graph (enable_doc_graph): off
Application folder: /Applications/Adobe Photoshop 2020/
Photoshop scratch has async I/O enabled
Scratch volume(s):
  Startup, 233.5G, 33.0G free
Required Plug-ins folder: /Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/PlugIns/Required/
Primary Plug-ins folder: /Applications/Adobe Photoshop 2020/Plug-ins/

Installed components:

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   ICUConverter.framework   ICUConverter      gtlib_12.0.23744
   AdobeCrashReporter.framework   AdobeCrashReporter   7.7.2   
   boost_system.framework   boost_system   12.1.0.0   
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   LogSession.framework   LogSession   8.1.0.40.48685   
   PlugPlugExternalObject.framework      9.4.0.139   
   AdobeSVGAGM.framework   AdobeSVGAGM   1.0.45640   79.617294
   dvametadataapi.framework   dvametadataapi   12.1.0.0   
   WRServices.framework         
   AdobeBIBUtils.framework   AdobeBIBUtils   1.1.45640   79.617294
   boost_threads.framework   boost_threads   12.1.0.0   
   AdobeCoolType.framework   AdobeCoolType   5.17.00.45640   79.617294
   dvamediatypes.framework   dvamediatypes   12.1.0.0   
   AdbePM.framework   AdbePM   4.1.01.377268   1.617906
   boost_date_time.framework   boost_date_time   12.1.0.0   
   dynamic-torqnative.framework   Torq Native   1   
   AdobeMPS.framework   AdobeMPS   5.8.1.45640   79.617295
   dvaui.framework   dvaui   12.1.0.0   
   ahclient.framework   ahclient   4.1.1.0   
   ICUData.framework   ICUData      gtlib_12.0.23744
   dvamarshal.framework   dvamarshal   12.1.0.0   
   Unified Extensibility Platform  uxp-3.4.2.14


Required plug-ins:

   Accented Edges 21.1.1, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Adaptive Wide Angle 21.1.1, © 2014-2020 Adobe. All rights reserved. - from the file “Adaptive Wide Angle.plugin”
   Angled Strokes 21.1.1, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Average 21.1  © 1993-2020 Adobe. All rights reserved. - from the file “Average.plugin”
   Bas Relief 21.1.1, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   BMP 21.1.1, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Camera Raw 12.2 (386), Copyright © 2020 Adobe Systems Incorporated - from the file “Camera Raw.plugin”
   Camera Raw Filter 12.2 (386), Copyright © 2020 Adobe Systems Incorporated - from the file “Camera Raw.plugin”
   Chalk & Charcoal 21.1.1, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Charcoal 21.1.1, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Chrome 21.1.1, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Cineon 21.1  © 2002-2020 Adobe. All rights reserved. - from the file “Cineon.plugin”
   Clouds 21.1  © 1993-2020 Adobe. All rights reserved. - from the file “Clouds.plugin”
   Color Halftone 21.1.1, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Colored Pencil 21.1.1, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Conté Crayon 21.1.1, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Craquelure 21.1.1, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Crop and Straighten Photos 21.1  © 2003-2020 Adobe. All rights reserved. - from the file “CropPhotosAuto.plugin”
   Crop and Straighten Photos Filter 21.1.1, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Crosshatch 21.1.1, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Crystallize 21.1.1, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Cutout 21.1.1, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Dark Strokes 21.1.1, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   De-Interlace 21.1.1, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Dicom 21.1.1, © 2003-2020 Adobe. All rights reserved. - from the file “dicom.plugin”
   Difference Clouds 21.1  © 1993-2020 Adobe. All rights reserved. - from the file “Clouds.plugin”
   Diffuse Glow 21.1.1, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Displace 21.1.1, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Dry Brush 21.1.1, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Eazel Acquire 21.1  © 2007-2020 Adobe. All rights reserved. - from the file “EazelAcquire.plugin”
   Entropy 21.1  © 2006-2020 Adobe. All rights reserved. - from the file “statistics.plugin”
   Export Color Lookup Tables 21.1  © 2012-2020 Adobe. All rights reserved. - from the file “Export3DLUT.plugin”
   Extrude 21.1.1, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   FastCore Routines 21.1  © 1990-2020 Adobe. All rights reserved. - from the file “FastCore.plugin”
   Fibers 21.1.1, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Film Grain 21.1.1, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Filter Gallery 21.1.1, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Fresco 21.1.1, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Glass 21.1.1, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Glowing Edges 21.1.1, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Grain 21.1.1, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Graphic Pen 21.1.1, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Halftone Pattern 21.1.1, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Halide Bottlenecks 21.1  © 2020 Adobe. All rights reserved. - from the file “HalideBottlenecks.plugin”
   HDRMergeUI 21.1.1, © 2003-2020 Adobe. All rights reserved. - from the file “HDRMergeUI.plugin”
   HSB/HSL 21.1.1, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   IFF Format 21.1.1, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   IGES 21.1  © 2006-2020 Adobe. All rights reserved. - from the file “U3D.plugin”
   Ink Outlines 21.1.1, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   JPEG 2000 21.1  © 2001-2020 Adobe. All rights reserved. - from the file “JPEG2000.plugin”
   Kurtosis 21.1  © 2006-2020 Adobe. All rights reserved. - from the file “statistics.plugin”
   Lens Blur 21.1.1, © 2002-2020 Adobe. All rights reserved. - from the file “Lens Blur.plugin”
   Lens Correction 21.1.1, © 2002-2020 Adobe. All rights reserved. - from the file “Lens Correct.plugin”
   Lens Flare 21.1.1, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Liquify 21.1.1, © 2001-2020 Adobe. All rights reserved. - from the file “Liquify.plugin”
   Matlab Operation 21.1  © 1993-2020 Adobe. All rights reserved. - from the file “ChannelPort.plugin”
   Maximum 21.1  © 2006-2020 Adobe. All rights reserved. - from the file “statistics.plugin”
   Mean 21.1  © 2006-2020 Adobe. All rights reserved. - from the file “statistics.plugin”
   Measurement Core 21.1  © 1993-2020 Adobe. All rights reserved. - from the file “MeasurementCore.plugin”
   Median 21.1  © 2006-2020 Adobe. All rights reserved. - from the file “statistics.plugin”
   Mezzotint 21.1.1, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Minimum 21.1  © 2006-2020 Adobe. All rights reserved. - from the file “statistics.plugin”
   MMXCore Routines 21.1  © 1990-2020 Adobe. All rights reserved. - from the file “MMXCore.plugin”
   Mosaic Tiles 21.1.1, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Multiprocessor Support 21.1  © 1990-2020 Adobe. All rights reserved. - from the file “MultiProcessor Support.plugin”
   Neon Glow 21.1.1, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Note Paper 21.1.1, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   NTSC Colors 21.1  © 1993-2020 Adobe. All rights reserved. - from the file “NTSC Colors.plugin”
   Ocean Ripple 21.1.1, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   OpenEXR 21.1.1, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Paint Daubs 21.1.1, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Palette Knife 21.1.1, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Patchwork 21.1.1, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Paths to Illustrator 21.1.1, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   PCX 21.1  © 1989-2020 Adobe. All rights reserved. - from the file “PCX.plugin”
   Photocopy 21.1.1, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Picture Package Filter 21.1  © 1993-2020 Adobe. All rights reserved. - from the file “ChannelPort.plugin”
   Pinch 21.1.1, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Pixar 21.1  © 1989-2020 Adobe. All rights reserved. - from the file “Pixar.plugin”
   Plaster 21.1.1, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Plastic Wrap 21.1.1, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Pointillize 21.1.1, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Polar Coordinates 21.1.1, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Portable Bit Map 21.1  © 1989-2020 Adobe. All rights reserved. - from the file “PBM.plugin”
   Poster Edges 21.1.1, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   PRC 21.1  © 2006-2020 Adobe. All rights reserved. - from the file “U3D.plugin”
   Radial Blur 21.1.1, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Radiance 21.1  © 2003-2020 Adobe. All rights reserved. - from the file “Radiance.plugin”
   Range 21.1  © 2006-2020 Adobe. All rights reserved. - from the file “statistics.plugin”
   Render Color Lookup Grid 21.1  © 2012-2020 Adobe. All rights reserved. - from the file “Export3DLUT.plugin”
   Reticulation 21.1.1, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Ripple 21.1.1, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Rough Pastels 21.1.1, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Save for Web 21.1.1, © 1999-2020 Adobe. All rights reserved. - from the file “Save for Web.plugin”
   ScriptingSupport 21.1, © 2002-2020 Adobe. All rights reserved. - from the file “ScriptingSupport.plugin”
   Shake Reduction 21.1.1, © 2014-2020 Adobe. All rights reserved. - from the file “Shake Reduction.plugin”
   Shear 21.1.1, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Skewness 21.1  © 2006-2020 Adobe. All rights reserved. - from the file “statistics.plugin”
   Smart Blur 21.1.1, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Smudge Stick 21.1.1, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Solarize 21.1  © 1993-2020 Adobe. All rights reserved. - from the file “Solarize.plugin”
   Spaces 21.1, © 2015-2020 Adobe. All rights reserved. - from the file “Spaces.plugin”
   Spatter 21.1.1, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Spherize 21.1.1, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Sponge 21.1.1, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Sprayed Strokes 21.1.1, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Stained Glass 21.1.1, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Stamp 21.1.1, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Standard Deviation 21.1  © 2006-2020 Adobe. All rights reserved. - from the file “statistics.plugin”
   Sumi-e 21.1.1, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Summation 21.1  © 2006-2020 Adobe. All rights reserved. - from the file “statistics.plugin”
   Targa 21.1.1, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Texturizer 21.1.1, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Tiles 21.1.1, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Torn Edges 21.1.1, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Twirl 21.1.1, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   U3D 21.1  © 2006-2020 Adobe. All rights reserved. - from the file “U3D.plugin”
   Underpainting 21.1.1, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Vanishing Point 21.1.1, © 2003-2020 Adobe. All rights reserved. - from the file “VanishingPoint.plugin”
   Variance 21.1  © 2006-2020 Adobe. All rights reserved. - from the file “statistics.plugin”
   Water Paper 21.1.1, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Watercolor 21.1.1, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Wave 21.1.1, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Wind 21.1.1, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Wireless Bitmap 21.1  © 1989-2020 Adobe. All rights reserved. - from the file “WBMP.plugin”
   ZigZag 21.1.1, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

Optional and third party plug-ins: NONE


Duplicate and Disabled plug-ins: NONE


Plug-ins that failed to load: NONE

Unified Extensibility Platform - Extensions:

   com.adobe.ccx.start  3.3.1.23 - from the file "/Library/Application Support/Adobe/UXP/extensions/com.adobe.ccx.start-3.3.1/"
CDO: 1.64.0
        CmdN: 1.2.0
        CDP: 1.91.0
   com.adobe.photoshop.personalization  1.0.0.0 - from the file "/Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/Required/UXP/com.adobe.photoshop.personalization/"


Extensions:

   New Document  3.1.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.adobe.ccx.fnft-3.1.0/fnft.html?v=3.1.0.12”
   Sync  2.0.83 - from the file “/Users/ryanovereem/Library/Application Support/Adobe/CEP/extensions/com.invisionlabs.sync/index.html”
   com.adobe.stock.panel.licensing  0.1.0 - from the file “/Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/Resources/CEP/extensions/com.adobe.stock.panel.licensing/index.html”
   Libraries  1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_7_76/index.html”
   com.adobe.inapp.typekit.purchase  1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_7_76/purchaseTypekit.html”
   Home  2.10.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.adobe.ccx.start-2.10.0/index.html?v=2.10.0.21”
   com.adobe.capture.extension  1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_7_76/extensions/capture/capture.html”
   Adobe Color Themes  6.1.0 - from the file “/Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/Resources/CEP/extensions/com.adobe.KulerPanel.html/index.html”
   Export As  4.8.12 - from the file “/Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/Resources/CEP/extensions/com.adobe.photoshop.crema/index.html”
   Data  1.0.12 - from the file “/Users/ryanovereem/Library/Application Support/Adobe/CEP/extensions/com.invisionlabs.data/index.html”
   Export As  4.8.12 - from the file “/Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/Resources/CEP/extensions/com.adobe.photoshop.crema/index.html”
   com.invisionlabs.craft.invisible  1.0.17 - from the file “/Users/ryanovereem/Library/Application Support/Adobe/CEP/extensions/com.invisionlabs.craft.invisible/index.html”

Installed TWAIN devices: NONE
Photo of Ned Lowe

Ned Lowe

  • 5 Posts
  • 3 Reply Likes
Same issue for me. Get this fixed now. It's ridiculous you haven't solved this yet.
Photo of Thea Nicolescu

Thea Nicolescu

  • 1 Post
  • 1 Reply Like
I got the same issue since the last update, only it's not just that, a lot of things have actually broken - I have to restart PS virtually every 20 min or so, because of the erratic behaviors. Mostly I get:

- When trying to resize an object, the view shifts ever so slightly, with every resize (or any other transform action, skew, warp, etc) it shifts a bit, usually to the left, if I keep resizing without hitting Enter it'll eventually drive my object out of the view;

- Randomly I can't group objects, nor mask them, the buttons appear as for the others, like on hover but inactive;

- When trying to select parts of an object with the Marquee tool it randomly selects  a huge area, always linked to one of the sides of the artboard, however that does not happen with the Lasso tools

System details:

ACER PREDATOR ORION I79700/16GB/512 NVME/GTX1660TI

Also using a Wacom Cintiq22

System + PS both in English version, PS version: 21.1.1


All drivers updated on the system




(Edited)
Photo of PECourtejoie

PECourtejoie, Champion

  • 903 Posts
  • 332 Reply Likes
Official Response
Photo of Kristie Hebert

Kristie Hebert

  • 1 Post
  • 0 Reply Likes
My layer mask keeps getting stuck in the "depressed" position, have already uninstalled and reinstalled PS, any suggestions?

(Edited)
Photo of David

David, Official Rep

  • 3601 Posts
  • 614 Reply Likes
Howdy Kristie,

This bug should be fixed in the current GM version.  Are you running the latest version of PS (21.1.3) or 21.1?  Do you have GPU on or off under Preferences? 

Thanks,David