Bug / no support for use of pen and touch functionality

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  • Problem
  • Updated 2 months ago

Hello, I am using photoshop CC on a surface pro 2017 with the software tablet pro to generate soft keys.

I have soft keys for Shift, Alt, and a bunch of shortcuts. In photoshop, I would like to touch  and hold shift or alt and then use the pen. (For selection, color picking, transforming, etc).

Turns out when I hold the soft keys(fingers on screen), i cannot use the pen.

At this point i'd like to point out that this works flawlessly on clip studio paint, which leads me to think it is a photoshop problem, not a computer/windows/whatever else problem.



I tried to find a work around from the adobe and the reddit communities to no avail. (Link below)

Could this function be made possible like it is on clip studio, it's a deal breaker for me when I draw on the couch without a keyboard.

Links: Adobe forums, and Reddit


Thank you,

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Olivier mercier

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Posted 2 months ago

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David Tristram, Employee

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In Photoshop we use the Windows feature of turning off touch when the pen is within "proximity" (pen tip close to the screen).  We do this to avoid palm touches when painting.  The unfortunate side effect is pen cannot be used when touch is happening.  Admittedly this not super-modern behavior and is something I'd like to see worked on in the future.
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Olivier mercier

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Thank you for the reply,

Are we talking about near future or flying cars future? :) 

Cheers
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David Tristram, Employee

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I would have to guess that if we do more work on the touch experience it will be in the context of 'other platforms' recently alluded to in the press.  That is, there's a whole effort around coolness and the most likely way to get that on Windows will be to leverage the new stuff.  So, in a way, it's far off, but on the other hand, it's actually being worked on, so, I guess the answer is maybe not never?  Stay tuned!
Photo of David Tristram

David Tristram, Employee

  • 127 Posts
  • 56 Reply Likes
I would have to guess that if we do more work on the touch experience it will be in the context of 'other platforms' recently alluded to in the press.  That is, there's a whole effort around coolness and the most likely way to get that on Windows will be to leverage the new stuff.  So, in a way, it's far off, but on the other hand, it's actually being worked on, so, I guess the answer is maybe not never?  Stay tuned!