Lightroom mobile: Switches to JPG and back to DNG

  • 1
  • Problem
  • Updated 1 month ago
  • (Edited)
Bug: LR mobile suddenly switches to JPG and back to DNG within a row of shots , unfortunately you can only become aware of this problem when editing them later. I use the latest version of LR mobile and iOS 12 beta 4
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Kaffeesegler

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Posted 2 months ago

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Dave Y, Employee

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Hi Kaffeesegler thanks for the report.

We have a couple of questions to help us debug the issue: 
• What version of Lightroom Mobile are you running
• Which camera mode are you using (auto, pro, hdr, long exposure)
• What iOS device are you using

Thanks!

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Kaffeesegler

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V3.3.1 FB 4961
Pro-mode
iPhone A1688

I had some few crashes too from time to time - LR did not „connect“ to the camera and did not show a picture in the viewfinder until I shut down and restartet the app
(Edited)
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Dave Y, Employee

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Thanks for the additional info. We are currently investigating the issues
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Dave Y, Employee

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Regarding the Dng/Jpeg mixture when shooting in PRO mode, is there a chance that the front facing camera was used for some? (DNG is unfortunately not supported by the front camera device)