Camera Raw: Issue between Bridge and ACR regarding label naming structure

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  • Updated 12 months ago
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  • (Edited)
Hi there,

I've have just got off the phone with Adobe support and have been told to post here.

I have a problem with the label naming structure in Bridge and ACR being different on two separate computers. This issue I have is that ACR on one computer works fine but on the other one it does not recognize the label I have appended to images in Bridge when they are transferred and instead just gives it a 'white' label and removes the color coding.

For clarity, this is what I am referring to when I say label naming structure;


This is the Bridge default naming structure.

I use Apple computers and have a Macbook Pro 2015 and an iMac desktop 2017. I am using the current versions of all software. On my laptop both Bridge and ACR use the label naming structure shown above, which is the Bridge Default version and what I have only ever experienced using Bridge, ACR and PS as my workflow. This has no issues transfer or reading the labels I append to images.

On my new desktop however when I installed Bridge, PS and ACR, Bridge uses the default Bridge naming structure but (and here is the problem) ACR uses a different label naming structure, the one which happens to be the default one for Lightroom, as shown below;


This is the Lightroom naming structure.

Herein lies the issue; while in both Lightroom and Bridge I have the ability to rename the labels, and Lightroom even has a drop down to change them to the Bridge default version, I cannot anywhere change the names of the labels in ACR. This is a problem because I use the two computers to work on the same images on an external hard drive. So while I may cull and append labels to my images on my laptop in Bridge, I then take them over to the desktop to actually edit them, but ACR on the desktop now does not recognize the label I have given the images because it is using the Lightroom default names rather than the Bridge ones.

The label names have to be the exact same name for it to be able to read them correctly between software, this I understand. I do not know or understand why ACR on my laptop has a different label naming structure to that on my desktop, one that I apparently cannot change anywhere. There is no option for that in the ACR preferences panel, shown below;


ACR preference panel.

All I want to be able to do is to change the label naming structure in ACR on my desktop to be the Bridge default set as it is on my laptop, rather than be the Lightroom version. As I use two separate machines I need to match the ACR labels across both platforms. If I make changes to the label names on one machine in Bridge (where I can edit the names) then all I do is move the problem from the desktop to the laptop (which I do still use ACR on). 

If someone can point me to where I can either make this change within ACR or pass this issue along the chain to someone that can create a fix that would be great.

Look forward to feedback and any information on how this may be resolved. 

Many thanks,

Roberto.
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RFarren

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Posted 12 months ago

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Stephen Marsh

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RFarren

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Thanks Stephen.

When I spoke with Adobe support on the phone I was directed to post on here, to raise it as a bug issue and so I have done in the hope that rather than a long winded approached that there might actually be a simple bug fix that would allow access to the label name preferences within ACR to apply the desired default naming.

Your work around that you posted in the forum you linked to doesn't help me at all as I have two machines with versions of ACR using two different naming sets that I am unable to change. I would change them ideally to the Bridge default naming version as detailed above in my post. Your reply, would be great if I just used one machine, but as I have highlighted I don't. I work on the go and use both a laptop and a desktop. The two versions of ACR need to sync regarding the label names for them to transfer between Bridge and ACR and also across the two machines. The advice posted doesn't remedy this particular situation. 
(Edited)
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Stephen Marsh

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I hope that you get the reply that you are looking for Roberto! AFAIK things do not work how you wish, so it would be good news to hear differently.
(Edited)
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Paul Riggott

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You could change a folder of documents to the Bridge format with a script...
#target bridge
if( BridgeTalk.appName == "bridge" ) {
correctLabels = new MenuElement("command", "Correct Labels", "at the end of tools");
}
correctLabels.onSelect = function () {
var sels = app.document.visibleThumbnails;
for(var a in sels){
    switch(sels[a].label){
        case "Red" : sels[a].label = "Select"; break;
        case "Yellow" : sels[a].label = "Second"; break;
        case "Green" : sels[a].label = "Approved"; break;
        case "Blue" : sels[a].label = "Review"; break;
        case "Purple" : sels[a].label = "To Do"; break;
        default : break;
        }
    }
};
(Edited)
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Stephen Marsh

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Excellent job as always Paul, thank you! I offered a similar solution using ExifTool over at the other Adobe forum, however Roberto is using both old a new versions of Bridge. I appreciate your work though, your input over at the forum is sadly missed however I am glad that you are still out there plugging away!
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David Franzen, Employee

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This is a bug. I hope we can fix it soon. I am not aware of a good workaround at this time. Thank you for letting us know how it affects your workflow.
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Stephen Marsh

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David, I find it hard to believe that Roberto is the first person to come across this, it appears that anybody with legacy label metadata from older versions of Bridge suffers this fate when opening the previously labeled images into a later version of Bridge.