Photoshop 21.1.1: Artboards get messed up when dragging multiple artboards

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  • Updated 3 months ago
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I found a bug that I don't think existed before 21.1.0. When mouse-dragging multiple artboards, they glitch out, with the artboards and their contents getting out of sync with each other and jumping to unexpected areas of the canvas.

Please see GIF below (also here: https://gph.is/g/Ev151vV )


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David Bleja

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Posted 4 months ago

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David Bleja

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This problem still exists in 21.1.1, even though that update was said to address some other canvas positioning errors. 
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JL

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This reply was created from a merged topic originally titled Photoshop: Artboards don't stay in place when you drag multiple artboards, they j....

Artboards don't stay in place when you drag multiple artboards, they jump to a different location. Fix the problems with dragging in Photoshop!
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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@David, would it be possible to get a copy of your file? Engineering has not been able to reproduce exactly what you're seeing.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Thanks. Let me see if that helps us reproduce. Will let you know.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Curious if disabling rulers makes this behave better?
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David Bleja

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No, enabling/disabling rulers/grids/smartguides doesn't seem to make a difference. Neither does enabling/disabling "Auto-size canvas" in Artboard options bar
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David Bleja

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Another observation: the problem seems to happen at any zoom level. However, once glitches present themselves, they seem to 'stick' to zoom levels of ~65% and up. This is a typical example:

  • I'm at 100% zoom level, and I move a couple of artboards - positional glitching appears
  • I use my mouse scrollwheel to zoom in and out, in and out
  • At any zoom level below ~65%, the glitches disappear, and the artboard contents 'snap back' into their correct places.
  • But at any zoom level above ~65%, the glitches reappear. 
  • Trying to force a screen redraw by dragging the canvas, dragging the contents off-screen then back on, toggling rulers, or changing screen mode, doesn't usually help. 
  • Saving the file does usually (always?) help. 

I was wondering if the "Cache Levels" setting had anything to do with it, so experimented with various levels (2, 3, 8) but it didn't seem to make any difference. 
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Thank you for the additional details.