Photoshop: Brush tool locks UI suddenly when using Tablet Device's pen.

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  • Updated 3 months ago
  • (Edited)
As a painter spending 8-9hours a day painting, while using Wacom intuos pro's pen and photoshop's brush, suddenly my photoshop is like freezing but i can tell it is not fully broken since i am able to save the file with shortcut and reopen to fix that. 

I believe that is happening when i am holding my pen on tablet device and suddenly move my hand to keyboard's space button to navigate on canvas. Transition between that functions %100 breaking it so far and i am having that issue about 2 months maybe 7-8 times a day.

Rarely, if i move my pen back to tablet device and hold on its right-click button(on pen) and touch to tablet device again with pen's tip, UI is becoming unlocked. When i am able to fix like that, which means it is not fully broken, i am also able to pick selection or move tools but they are stopping working properly, such as when i select certain area on canvas, it is selecting another location with different sizes, and same goes with navigation, i move canvas, it moves back to some other location. It gives me feeling like my canvas became actually something else at backend.
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  • Exhausted and sad.

Posted 3 months ago

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Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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OS/version? Do you have WinTab enabled?
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Sorry, i could mention those...
I don't know what is Wintab, should i research and enable or disable?
I am using this:
Adobe Photoshop Version: 21.1.1 20200312.r.121 2020/03/12: c839971b587  x64
Number of Launches: 765
Operating System: Windows 10 64-bit
Version: 10 or greater 10.0.18362.329
System architecture: Intel CPU Family:6, Model:12, Stepping:3 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 3592 MHz
Built-in memory: 16278 MB
Free memory: 8935 MB
Memory available to Photoshop: 14892 MB
Memory used by Photoshop: 60 %