Photoshop: Brush size and hardness shortcut not working anymore

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  • Updated 2 weeks ago
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  • (Edited)
For some reason I am not able to use the control/option brush shortcut anymore to control the brush size and hardness. I am running Photoshop CC 2017.1.1. I am using a Wacom as well and have tried using the old driver and the latest driver to see if either one would help with this issue and no luck. The keyboard is working fine as well, I have even tried two other keyboards and still nothing. Has anyone had this issue recently and found any solutions? It has really affected my workflow :(
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  • frustrated

Posted 2 years ago

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David, Official Rep

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Howdy Bianca,

I heard of similar problems in other threads.  Those users reported that the updated driver solved their problems.  Nothing has changed on the Photoshop end of things, so if a new driver doesn't help, you might need to disable your tablet until a better driver is available.

Probably not what you want to hear, but hopefully helpful nonetheless,
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johan alfredson

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It dosent work for worked perfect on my mac but not in win 10
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Chad Rolfs, Employee

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Official Response
I was able to reproduce this issue and logged a bug.  I initially was going to suggest updating to Photoshop 2018 but it looks like there a different bug there where opacity is adjusted instead of hardness and there is no rubylith preview - logged and hoping that gets fixed in the next release.

Assuming you are talking about the shortcut: 
Ctrl+Alt+rightclick and hold (with pen or mouse), moving the mouse up/down/left/right to adjust size & hardness

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Javier Sanchez

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If you have multiple languages (keyboards) set up, and you've switched from one to the other (e.g. ENGLISH to SPANISH) this will produce the same result.
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David, Official Rep

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Howdy Javier,

If you are using the Spanish app with a Spanish keyboard and Spanish shortcut file, everything is fine, right?  It should be...if not, that's a(n unreported) bug.