Photoshop: Brush cursor bug on retina iMac running OSX 10.10 Yosemite

  • 1
  • Problem
  • Updated 4 years ago
  • Solved
  • (Edited)
I am running Photoshop CC (2014) on a Retina 5K iMac with an AMD Radeon R9 M295X 4096Mb video card. Everything is fine, bar one showstopper, which is that the brush cursor does not show up all of the time. If I view an image at 100% or larger (very easy to do on this screen), then the brush cursor vanishes. When this happens, I can make the cursor reappear by reducing the size of the brush to 50 or less, but it is a pain editing images!

Andrew
Photo of Andrew Herd

Andrew Herd

  • 4 Posts
  • 0 Reply Likes
  • frustrated

Posted 4 years ago

  • 1
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 14146 Posts
  • 1765 Reply Likes
Can you save a copy of your current preferences, then try restoring your prefs?
http://blogs.adobe.com/crawlspace/201... If that fixes, I'd like to get a copy of your old prefs.
Photo of Chris Cox

Chris Cox

  • 20280 Posts
  • 813 Reply Likes
Sounds like one of the known video card driver bugs on MacOS 10.10.
Apple is aware of these bugs and working on solutions.
Photo of Andrew Herd

Andrew Herd

  • 4 Posts
  • 0 Reply Likes
Should have thought of trashing the prefs! That worked fine, I have saved the prefs file, so let me know how to get it to you.

Andrew
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 14143 Posts
  • 1766 Reply Likes
Zip it up and throw on Creative Cloud to share it: http://assets.adobe.com
Photo of Andrew Herd

Andrew Herd

  • 4 Posts
  • 0 Reply Likes
I've stuck it in my file area.
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 14146 Posts
  • 1765 Reply Likes
After you add it, make sure you share it.

Click the little down arrow and select [Send Link] to make it public and provide the link.
Photo of Andrew Herd

Andrew Herd

  • 4 Posts
  • 0 Reply Likes
Got it. Link is:

http://adobe.ly/1qPKqlF

A