Bridge won't open ACR files in PhotoShop CC 2014

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  • Updated 3 years ago
Hi, In PhotoShop CC I would search a RAW (.nef) image in Bridge, open it in ACR, adjust it, then press “Open Image” and the image would open in PhotoShop CC for editing. Great!
However, now I’m using PhotoShop CC 2014, (referred to here as PSCC2014) when I press “Open Image” in ACR in Bridge, nothing happens, the images doesn’t open in PSCC2014. The only way to get it to open in PSCC2014 is to go into Bridge and select “Open with PhotoShop CC 2014”, then it will open in ACR, and then, when I press “Open Image” it will then open in PSCC2014.
I want to be able to use ACR from Bridge, and then open my image in PSCC2014. How do I restore this functionality please?
I’m using Win7 64bit OS.
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Charlotte Simons

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  • frustrated

Posted 4 years ago

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Steve Sprengel, Champion

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The first thing I'd suggest is to uninstall and re-install PS-CC-2014.

Do you still have PS-CC installed on your computer or only PS-CC-2014, now?
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Rick Burress

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Mine is working.
It's my SCRIPTS (Tools Menu) that are broken.
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Charlotte Simons

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Hi Steve, I have both versions installed on one machine, and only 2014 0n another. I have the same problem on both.
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Steve Sprengel, Champion

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Have you uninstalled and re-installed PS CC 2014? Try that on the computer that only has CC 2014, first. Many people have this problem and uninstall/reinstall has fixed it.
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Charlotte Simons

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Yeah, but will I loose all my customisation that has taken my a full day to set up?
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Chris Cox

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Not if you don't delete the preferences while uninstalling.
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Charlotte Simons

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Great, thank you!
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Steve Sprengel, Champion

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Charlotte Simons

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Thanks Steve!
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Charlotte Simons

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OK, the uninstalling/re-installing solution works for the machine that only has PSCC2014 on it, but not for the one which also has PSCC installed on it.
The question has to be asked - why does Adobe release software that clearly isn't tested properly? Then not bother to provide a fix?
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Steve Sprengel, Champion

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So the software works as it is supposed to on millions of people's computers, but doesn't on yours. Is the software broken or is something on your computer broken?

There have been 1 or 2 updates to PS-CC-2014 and the CC Desktop app since the post 4 months ago. Do any of them change what is happening on the computer with both PS CC and PS CC 2014 on it?

PS CC 2014.2 and CC 1.8.0.447 are the current versions as of the last week or so.

BTW, the latest version of the CC Desktop app (the infinity symbol icon) allows you to uninstall from the app list, so you might try that. You can also install the previous versions of software in the CC Desktop app by selecting the Find New Apps / Filters & Versions to Previous Version on the Apps tab.

What I suggest you do, now, is use the CC Desktop app to uninstall and reinstall PS-CC then use the CC Desktop app to uninstall and reinstall PS CC 2014. That should set the default opener to PS CC 2014 instead of PS CC or whatever it is set to, now. It is important to install the most recent version, last, because whatever installs last is what Open With whatever uses.
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Charlotte Simons

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Thanks Steve,
First, there a LOT of people with exactly the same problem, its by no means only me.
Yes, I have updated as you say, and uninstalled and installed as you said too, but no, it doesn't solve the issue.
However, I am interested by your remark about setting the default opener to CC 2014, I haven't tried that yet, how do you do that please?
Many thanks.
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Steve Sprengel, Champion

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The default opener is the last PS installed so make sure you install PS CC 2014 last.
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Charlotte Simons

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I did that, it didn't work.
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Charlotte Simons

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I've just re-installed PSCC2014 AGAIN, and guess what? It STILL won't open raw files from the bridge in PS! and now I get an initial error message, only get it the first time I try after launching PS, that it can't find a missing java script.
Any help please?
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Charlotte Simons

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Just to be clear, it will open raw files from bridge in PS, if I select that drop-down option, but what it won't do is open them in PS when I double click the image in Bridge, even though PS is set as the default.
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Peter Pershan

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Same. problem: SONY. ARW opens fine with CS6 and. CC but does not open with CC14.
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Lazlo Gyorsok

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same problem here 
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Lazlo Gyorsok

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Yes, that is what I have
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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What camera model?
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Lazlo Gyorsok

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They are all .jpg images. The Raw files open with Camera Raw and than open in CC2014  without any problems, but even though I can open the .jpg files in ACR they will not open in CC2014 ( where all my old filters are that I cannot use in CC2015 64bit). In File Type associations in Bridge I choose CC2014 for .jpg. i