Bridge: Scrolling in Folders Tab - Jumps rather than scrolls

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  • Updated 2 years ago
  • (Edited)
scrolling in folders tab (top left pain) in Bridge is jumpy.

rather than scrolling per folder it jumps about 13 folders at a time.

is there a way to make this scroll naturally? if not can we please have this?

i can't find a preference to fix this.
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Chris Page

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Posted 4 years ago

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Chris Cox

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What version of Bridge are you using?
What OS version?
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Chris Page

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Hi Chris,
thanks for looking into this.

I had Bridge 5.1, seemed fine.

I just upgraded to CC. 6.0.1.6
I'm running OSX 10.9.2

hope that helps.
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Chris Cox

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Yes, it could be a magic mouse driver issue (they've had lots of problems before). Try a normal mouse and see if it behaves any better.
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Chris Page

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Looks like we are on to something.

With a scroll wheel mouse it works normal again. would this require a bridge update then?
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Chris Cox

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I'm not sure - I know that some of the apple mice report VERY bizarre scroll values to the application. It might be something we can detect and work around, or it might just be another bug that Apple needs to fix.
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Chris Page

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So i take it you have reported this for adobe's side of things. how does one report it for apple? or have you done that already?
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Chris Page

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any chance this will be changed to "Being worked on"
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ChrisP

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Updates:

Different Magic Mouse - No change
New OS (Yosemite installed) - No change

The only thing that works is a mouse with a actual scroll wheel
So the problem is obviously between Adobe and the Magic Mouse.

I want to know, is Adobe looking to fix this for Bridge CC15? or they plan to keep this bug going?

Just go back to the Code you have for all the previous Bridge version and copy that.

Seems stupid to keep Bridge CS5, but the jumping is so bad, Any improvements made to Bridge CC is just not worth it, not till this is fixed.

this is one step. 13 files/folders at a time.

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Chris Cox

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Technically this isn't a bug in Bridge - just the magic mouse specifying a huge increment for scrolling.
And the magic mouse seems to have a lot of interface problems in multiple applications.
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ChrisP

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If you can explain to me how this is not a Bug on Adboe's side...

When software is updated and something doesn't work anymore, and all other things haven't changed... that's a Bug. no?

After every update for bridge, after every OS update (SINCE bridge CC and CC14) came about, i have double check to see if would be fixed. so I've been through all versions. Nothing... only CS5 continues to work

It's not like Apple programs their mouse per application. they have a set control and the software has to pair with that.

If apple has set the increments to be larger, adobe needs to set their software to fractions of that. It's not like it works the other way around.

In the meantime I'll keep using the old CS5 and be sure NOT to accept any updates that it might get.

hopefully CC2015 can fix this.
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Chris Cox

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The Magic mouse says "scroll down 500 pixels", a normal mouse says "scroll down 2 pixels" - and the application does what it is told, since it doesn't actually know anything about the device and only does what the OS events tell it to do.

The change was that the code moved to using modern Cocoa APIs, where the magic mouse has some issues. Yes, it works the other way around from how you think it does.
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ChrisP

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Thank you for a more detailed response, much appreciated.

Hopefully someone at Adobe get Apple's attention on the matter. Apple doesn't pay attention to it's customers like Adobe does.

So again thanks for hearing me out.
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ChrisP

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Just an Update:

Still no change with the latest Bridge Update.

@Chris,

any Luck finding a way to get this noticed?
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Drew Carver

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This reply was created from a merged topic originally titled Bridge: Smooth Mouse Scrolling.

It would be great if there could be "smooth scrolling" in the file/thumbnail view. It would make it easier, smoother and nicer to scroll through thumbnails using a mousewheel.
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Pat Mifsud

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It's a bit disappointing that this bug is still present. The magic mouse is the default mouse that ships on this platform, all other mac apps (other than adobe's acrobat back in the day) scroll perfectly well. This may be an apple bug with the specific way Adobe decided to program bridges scrolling, but if it were me, I wouldn't use that as an excuse to not fix the issue for over three years. Besides, it's an arbitrary, non standard implementation of scrolling anyway since Bridge doesn't support scrolling when the window isn't in focus. Bad UX when all other apps do imo. 

Seems like a really useful app otherwise, but your audience make their bread and butter off polish and attention the details. Thats what we trade in. I'd really expect tighter fit and finish on these apps. The end result is an app that makes me look bad in front of my client, like i use a buggy mouse or have an underperforming computer, very unprofessional.

The fullscreen button also doesn't follow system behaviour circa 2013. Is this on the radar?

(Edited)
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ChrisP

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Well said! 
Just as we look bad in front o clients, we also look foolish in front of colleagues... like we don't know how to use the program yet.
I'm hoping that Affinity comes out with a Bridge type product soon. 

ACDSee is an alternative you can look at. It does some things better but also some things worse. You'll need to compare to see which works best for you.  I have't looked at ACDSee in like 2 years, so maybe they have updated their software. 

I recall that ACDSee couldn't view PDF, EPS or .ai files, 
BUT a code could be written to do this for the PC i think

ADCSee can also see transparent PNG files if I'm not mistaken. 
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Pat Mifsud

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Thanks for the suggestion! I share your sentiment re: Affinity. With the exception of Adobe's latest offerings, XD and Felix, Affinity is way ahead of Adobe in interface and polish.