Bridge not able to read cache and purging the cache in preferences doesn't work

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  • Updated 4 years ago
bridge encountered a problem and is unable to read the cache. Please try pruging the central cache in Cache Preference to correct the situaiton.

When I go to preferences and try purging the cache it locks up and does nothing. I have tried this a few times and can't get bridge to open.

PLEASE HELP! I have tons of proofing to do today....
Photo of Stacey Fitzpatrick

Stacey Fitzpatrick

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Posted 5 years ago

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Photo of Eric Platt

Eric Platt

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The only real way to do this is with a Factory Settings Reset. The linked article below will explain how, step by step, with pictures.

Bridge keeps saying "Bridge encountered a problem and is unable to read the cache. Please try purging the central cache in cache preferences to correct the situation"