Bridge: Freezing with cache purge

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  • Updated 5 years ago
  • (Edited)
Bridge keeps freezing after requesting that I purge my cache. Chat person helped to get it going yesterday and now is the same issue. Throwing preferences from the Library files only temporarily solved issue.I have been using Photoshop CS6 on Mac since it first came out. It is also a little buggy on PC. Only now is it an issue. I am on a subscription and may soon cancel this.
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Vickie Belt

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Posted 5 years ago

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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Hi Vickie, do you have the latest updates?

http://blogs.adobe.com/crawlspace/201...
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Vickie Belt

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Yes. Have thrown away all prefs, three times now, and cache folders from the library. Have uninstalled and reinstalled ...... still having issues. Every time I launch Bridge it gives me a dialogue box to purge central cache and then freezes and I have to force quit. I don't purge anymore and can see only very limited thumbnails on very small drives (thumb drives) or desktop. Cannot access other drives it just keeps trying to rebuild criteria. If I "purge" it freezes. I actually have to teach class on this machine tomorrow .....
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Have you tried running from a new admin account or Safe Mode? Try these steps to fix most issues: http://bit.ly/Troubleshoot_PS