Bridge: CS6 crashes on launch

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  • Problem
  • Updated 6 years ago
  • (Edited)
Bridge in CS6 crashes EVERY SINGLE TIME IT'S OPENED for Mac setup. All other programs in the suite work.... any fix for this yet???
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EdF

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Posted 6 years ago

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Chris Cox

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Which OS version are you using?

What does the crash report say?
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EdF

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Mac OS 10.7.4

report:

Process: Adobe Bridge CS6 [6042]
Path: /Applications/ADOBE CS6/*/Adobe Bridge CS6.app/Contents/MacOS/Adobe Bridge CS6
Identifier: com.adobe.bridge5
Version: 5.0.0.399 (5.0.0.399)
Code Type: X86-64 (Native)
Parent Process: launchd [148]

Date/Time: 2012-06-22 15:47:32.179 -0500
OS Version: Mac OS X 10.7.4 (11E53)
Report Version: 9

Interval Since Last Report: 119044 sec
Crashes Since Last Report: 4
Per-App Interval Since Last Report: 754 sec
Per-App Crashes Since Last Report: 2
Anonymous UUID: C36A9726-3001-4C60-9BA8-34D1386C86B4

Crashed Thread: 9

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: 0x000000000000000d, 0x0000000000000000

VM Regions Near 0:
-->
__TEXT 0000000100000000-0000000100fe0000 [ 15.9M] r-x/rwx SM=COW /Applications/ADOBE CS6/*/Adobe Bridge CS6.app/Contents/MacOS/Adobe Bridge CS6

Application Specific Information:
objc[6042]: garbage collection is OFF

Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff8cde6bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b822274 _pthread_cond_wait + 840
2 SwitchBoardClient 0x0000000110162a41 boost::condition_variable::wait(boost::unique_lock&) + 59
3 SwitchBoardClient 0x000000011015faee boost::thread::join() + 100
4 SwitchBoardClient 0x00000001101bd397 adobe::switchboard::ConnectionQueue::wait() + 25
5 SwitchBoardClient 0x00000001101bd3b8 adobe::switchboard::ConnectionQueue::stopAndWait() + 30
6 SwitchBoardClient 0x00000001101bd72b adobe::switchboard::ClientImpl::stop() + 83
7 com.adobe.bridge5 0x000000010038e3aa start + 3579014
8 com.adobe.bridge5 0x00000001000388ee start + 82378
9 com.adobe.bridge5 0x00000001004c5452 start + 4853038
10 com.adobe.bridge5 0x00000001004c5168 start + 4852292
11 com.adobe.bridge5 0x0000000100024758 start + 52

Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8cde77e6 kevent + 10
1 libdispatch.dylib 0x00007fff8dfd078a _dispatch_mgr_invoke + 923
2 libdispatch.dylib 0x00007fff8dfcf31a _dispatch_mgr_thread + 54

Thread 2:
0 libsystem_kernel.dylib 0x00007fff8cde7192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8b820594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff8b821b85 start_wqthread + 13

Thread 3:
0 libsystem_kernel.dylib 0x00007fff8cde7192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8b820594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff8b821b85 start_wqthread + 13

Thread 4:
0 libsystem_kernel.dylib 0x00007fff8cde6bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b822274 _pthread_cond_wait + 840
2 com.apple.CoreServices.CarbonCore 0x00007fff8d14aa5e TSWaitOnCondition + 106
3 com.apple.CoreServices.CarbonCore 0x00007fff8d0dcea6 TSWaitOnConditionTimedRelative + 127
4 com.apple.CoreServices.CarbonCore 0x00007fff8d121e81 MPWaitOnQueue + 181
5 com.adobe.CameraRaw 0x000000010c01bf69 0x10bdbf000 + 2477929
6 com.adobe.CameraRaw 0x000000010c01b1c0 0x10bdbf000 + 2474432
7 com.apple.CoreServices.CarbonCore 0x00007fff8d122ce6 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8b81e8bf _pthread_start + 335
9 libsystem_c.dylib 0x00007fff8b821b75 thread_start + 13

Thread 5:
0 libsystem_kernel.dylib 0x00007fff8cde6bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b822274 _pthread_cond_wait + 840
2 com.apple.CoreServices.CarbonCore 0x00007fff8d14aa5e TSWaitOnCondition + 106
3 com.apple.CoreServices.CarbonCore 0x00007fff8d0dcea6 TSWaitOnConditionTimedRelative + 127
4 com.apple.CoreServices.CarbonCore 0x00007fff8d121e81 MPWaitOnQueue + 181
5 com.adobe.CameraRaw 0x000000010c01bf69 0x10bdbf000 + 2477929
6 com.adobe.CameraRaw 0x000000010c01b1c0 0x10bdbf000 + 2474432
7 com.apple.CoreServices.CarbonCore 0x00007fff8d122ce6 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8b81e8bf _pthread_start + 335
9 libsystem_c.dylib 0x00007fff8b821b75 thread_start + 13

Thread 6:
0 libsystem_kernel.dylib 0x00007fff8cde6bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b822274 _pthread_cond_wait + 840
2 com.apple.CoreServices.CarbonCore 0x00007fff8d14aa5e TSWaitOnCondition + 106
3 com.apple.CoreServices.CarbonCore 0x00007fff8d0dcea6 TSWaitOnConditionTimedRelative + 127
4 com.apple.CoreServices.CarbonCore 0x00007fff8d121e81 MPWaitOnQueue + 181
5 com.adobe.CameraRaw 0x000000010c01bf69 0x10bdbf000 + 2477929
6 com.adobe.CameraRaw 0x000000010c01b1c0 0x10bdbf000 + 2474432
7 com.apple.CoreServices.CarbonCore 0x00007fff8d122ce6 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8b81e8bf _pthread_start + 335
9 libsystem_c.dylib 0x00007fff8b821b75 thread_start + 13

Thread 7:: cr_scratch
0 libsystem_kernel.dylib 0x00007fff8cde6bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b822274 _pthread_cond_wait + 840
2 com.adobe.CameraRaw 0x000000010be22873 0x10bdbf000 + 407667
3 com.adobe.CameraRaw 0x000000010c1aa114 EntryFM + 976436
4 com.adobe.CameraRaw 0x000000010bef0338 0x10bdbf000 + 1250104
5 libsystem_c.dylib 0x00007fff8b81e8bf _pthread_start + 335
6 libsystem_c.dylib 0x00007fff8b821b75 thread_start + 13

Thread 8:
0 libsystem_kernel.dylib 0x00007fff8cde7192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8b820594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff8b821b85 start_wqthread + 13

Thread 9 Crashed:
0 SwitchBoardClient 0x00000001101be26e adobe::switchboard::ConnectionQueue::processOneRequest() + 236
1 SwitchBoardClient 0x00000001101bec31 adobe::switchboard::ConnectionQueue::run() + 149
2 SwitchBoardClient 0x00000001101c38a3 boost::_mfi::mf0::operator()(adobe::switchboard::ConnectionQueue*) const + 97
3 SwitchBoardClient 0x00000001101c3911 void boost::_bi::list1 >::operator(), boost::_bi::list0>(boost::_bi::type, boost::_mfi::mf0&, boost::_bi::list0&, int) + 65
4 SwitchBoardClient 0x00000001101c394e boost::_bi::bind_t, boost::_bi::list1 > >::operator()() + 54
5 SwitchBoardClient 0x00000001101c396c boost::detail::thread_data, boost::_bi::list1 > > >::run() + 28
6 SwitchBoardClient 0x000000011015f2be thread_proxy + 89
7 libsystem_c.dylib 0x00007fff8b81e8bf _pthread_start + 335
8 libsystem_c.dylib 0x00007fff8b821b75 thread_start + 13

Thread 10:
0 libsystem_kernel.dylib 0x00007fff8cde7192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8b820594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff8b821b85 start_wqthread + 13

Thread 11:
0 libsystem_kernel.dylib 0x00007fff8cde7192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8b820594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff8b821b85 start_wqthread + 13

Thread 9 crashed with X86 Thread State (64-bit):
rax: 0x6f42686374697753 rbx: 0x000000010db447c0 rcx: 0x0000000000000a00 rdx: 0x00000001104e2b24
rdi: 0x0000090000000a03 rsi: 0x00000a0000000a00 rbp: 0x00000001104e2d80 rsp: 0x00000001104e2b90
r8: 0x00000001104e2b2c r9: 0x00000001104e2b28 r10: 0x0000000000000081 r11: 0x0000000000000206
r12: 0x000000000000b003 r13: 0x00000001104e3000 r14: 0x000000010db17170 r15: 0x000000011015f265
rip: 0x00000001101be26e rfl: 0x0000000000010202 cr2: 0x000000010f9cf000
Logical CPU: 1

Binary Images:
0x100000000 - 0x100fdfff7 +com.adobe.bridge5 (5.0.0.399 - 5.0.0.399) /Applications/ADOBE CS6/*/Adobe Bridge CS6.app/Contents/MacOS/Adobe Bridge CS6
0x101536000 - 0x1018b3fff +com.adobe.AGM (AdobeAGM 4.26.17.19243 - 4.26.17.19243) /Applications/ADOBE CS6/*/Adobe Bridge CS6.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x10191f000 - 0x101d65ff7 +com.adobe.MPS (AdobeMPS 5.8.0.19243 - 5.8.0.19243) /Applications/ADOBE CS6/*/Adobe Bridge CS6.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS
0x101de1000 - 0x101e23ff7 +com.adobe.ARE (AdobeARE 1.5.02.19243 - 1.5.02.19243) /Applications/ADOBE CS6/*/Adobe Bridge CS6.app/Contents/Frameworks/AdobeARE.framework/Versions/A/AdobeARE
0x101e2b000 - 0x102b70ff7 +libicudata.40.0.dylib (40.0.0 - compatibility 40.0.0) /Applications/ADOBE CS6/*/Adobe Bridge CS6.app/Contents/Frameworks/ICUData.framework/Versions/4.0/libicudata.40.0.dylib
0x102b83000 - 0x102c40fff +com.adobe.AdobeExtendScript (ExtendScript 4.2.12 - 4.2.12.18602) /Applications/ADOBE CS6/*/Adobe Bridge CS6.app/Contents/Frameworks/AdobeExtendScript.framework/Versions/A/AdobeExtendScript
0x102c8a000 - 0x102d38fef +com.adobe.AdobeScCore (ScCore 4.2.12 - 4.2.12.18602) /Applications/ADOBE CS6/*/Adobe Bridge CS6.app/Contents/Frameworks/AdobeScCore.framework/Versions/A/AdobeScCore
0x102d75000 - 0x1030d6fef +com.adobe.CoolType (AdobeCoolType 5.10.31.19243 - 5.10.31.19243) /Applications/ADOBE CS6/*/Adobe Bridge CS6.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0x103123000 - 0x1031e8fff +com.adobe.JP2K (2.0.0 - 2.0.0.18562) /Applications/ADOBE CS6/*/Adobe Bridge CS6.app/Contents/Frameworks/AdobeJP2K.framework/Versions/A/AdobeJP2K
0x103235000 - 0x104333fff +com.adobe.psl (AdobePSL 13.0.0.19494 - 13.0.0.19494) /Applications/ADOBE CS6/*/Adobe Bridge CS6.app/Contents/Frameworks/AdobePSL.framework/Versions/A/AdobePSL
0x1044f3000 - 0x104633fe7 +libicui18n.40.0.dylib (40.0.0 - compatibility 40.0.0) /Applications/ADOBE CS6/*/Adobe Bridge CS6.app/Contents/Frameworks/ICUInternationalization.framework/Versions/4.0/libicui18n.40.0.dylib
0x1046b2000 - 0x10482bfff +com.adobe.ACE (AdobeACE 2.19.18.19243 - 2.19.18.19243) /Applications/ADOBE CS6/*/Adobe Bridge CS6.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x10483e000 - 0x104940fef +libicuuc.40.0.dylib (40.0.0 - compatibility 40.0.0) /Applications/ADOBE CS6/*/Adobe Bridge CS6.app/Contents/Frameworks/ICUUnicode.framework/Versions/4.0/libicuuc.40.0.dylib
0x104988000 - 0x104ad5fe7 +com.winsoft.wrservices (WRServices 5.0.0 - 5.0.0) /Applications/ADOBE CS6/*/Adobe Bridge CS6.app/Contents/Frameworks/WRServices.framework/Versions/A/WRServices
0x104b49000 - 0x104bf3fe7 +libicucnv.40.0.dylib (40.0.0 - compatibility 40.0.0) /Applications/ADOBE CS6/*/Adobe Bridge CS6.app/Contents/Frameworks/ICUConverter.framework/Versions/4.0/libicucnv.40.0.dylib
0x104c1a000 - 0x104c1eff7 +com.adobe.AdobeCrashReporter (6.0 - 6.0.20120201) /Applications/ADOBE CS6/*/Adobe Bridge CS6.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashReporter
0x104c24000 - 0x104ca2fff +com.adobe.FileInfo.framework (Adobe XMP FileInfo 5 . 3 . 0 . 0 -i 3 - 66.145433) /Applications/ADOBE CS6/*/Adobe Bridge CS6.app/Contents/Frameworks/FileInfo.framework/Versions/A/FileInfo
0x104cb3000 - 0x104d13ff7 +com.adobe.AdobeXMPCore (Adobe XMP Core 5.3 -c 11 - 66.145661) /Applications/ADOBE CS6/*/Adobe Bridge CS6.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
0x104d1d000 - 0x104e01fe7 +com.adobe.amtlib (amtlib 6.0.0.93 - 6.0.0.93) /Applications/ADOBE CS6/*/Adobe Bridge CS6.app/Contents/Frameworks/amtlib.framework/Versions/A/amtlib
0x104e12000 - 0x104ecafe7 +com.adobe.AdobeXMPFiles (Adobe XMP Files 5.4 -f 49 - 66.145661) /Applications/ADOBE CS6/*/Adobe Bridge CS6.app/Contents/Frameworks/AdobeXMPFiles.framework/Versions/A/AdobeXMPFiles
0x104efd000 - 0x104f03fff com.apple.agl (3.2.0 - AGL-3.2.0) /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x104f0a000 - 0x104f36fff +com.adobe.AXE8SharedExpat (AdobeAXE8SharedExpat 3.7.101.18636 - 3.7.101.18636) /Applications/ADOBE CS6/*/Adobe Bridge CS6.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8SharedExpat
0x104f59000 - 0x104f5dff7 +com.adobe.ape.shim (3.3.8.19346 - 3.3.8.19346) /Applications/ADOBE CS6/*/Adobe Bridge CS6.app/Contents/Frameworks/adbeape.framework/Versions/A/adbeape
0x104f63000 - 0x104f7dff7 +com.adobe.ahclientframework (1.7.0.56 - 1.7.0.56) /Applications/ADOBE CS6/*/Adobe Bridge CS6.app/Contents/Frameworks/ahclient.framework/Versions/A/ahclient
0x104f86000 - 0x104fa5fff +com.adobe.BIB (AdobeBIB 1.2.02.19243 - 1.2.02.19243) /Applications/ADOBE CS6/*/Adobe Bridge CS6.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x104fac000 - 0x104fd4ff7 +com.adobe.BIBUtils (AdobeBIBUtils 1.1.01 - 1.1.01) /Applications/ADOBE CS6/*/Adobe Bridge CS6.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
0x104fdb000 - 0x105021fff +com.adobe.AAM.AdobeUpdaterNotificationFramework (UpdaterNotifications 6.0.0.24 - 6.0.0.24) /Applications/ADOBE CS6/*/Adobe Bridge CS6.app/Contents/Frameworks/UpdaterNotifications.framework/Versions/A/UpdaterNotifications
0x10503b000 - 0x105135fe7 +com.adobe.AXEDOMCore (AdobeAXEDOMCore 3.7.101.18636 - 3.7.101.18636) /Applications/ADOBE CS6/*/Adobe Bridge CS6.app/Contents/Frameworks/AdobeAXEDOMCore.framework/Versions/A/AdobeAXEDOMCore
0x1051d9000 - 0x1051e1fff +com.adobe.boost_date_time.framework (6.0.0 - 6.0.0.0) /Applications/ADOBE CS6/*/Adobe Bridge CS6.app/Contents/Frameworks/boost_date_time.framework/Versions/A/boost_date_time
0x105200000 - 0x1052e9ff7 +com.adobe.dvaplayer.framework (6.0.0 - 6.0.0.0) /Applications/ADOBE CS6/*/Adobe Bridge CS6.app/Contents/Frameworks/dvaplayer.framework/Versions/A/dvaplayer
0x10544d000 - 0x105459fff +com.adobe.boost_threads.framework (6.0.0 - 6.0.0.0) /Applications/ADOBE CS6/*/Adobe Bridge CS6.app/Contents/Frameworks/boost_threads.framework/Versions/A/boost_threads
0x105480000 - 0x105481fff +com.adobe.boost_system.framework (6.0.0 - 6.0.0.0) /Applications/ADOBE CS6/*/Adobe Bridge CS6.app/Contents/Frameworks/boost_system.framework/Versions/A/boost_system
0x10548a000 - 0x105496ff7 +com.adobe.boost_signals.framework (6.0.0 - 6.0.0.0) /Applications/ADOBE CS6/*/Adobe Bridge CS6.app/Contents/Frameworks/boost_signals.framework/Versions/A/boost_signals
0x1054af000 - 0x105682fff +com.adobe.dvacore.framework (6.0.0 - 6.0.0.0) /Applications/ADOBE CS6/*/Adobe Bridge CS6.app/Contents/Frameworks/dvacore.framework/Versions/A/dvacore
0x10590a000 - 0x10594efff +com.adobe.dvamarshal.framework (6.0.0 - 6.0.0.0) /Applications/ADOBE CS6/*/Adobe Bridge CS6.app/Contents/Frameworks/dvamarshal.framework/Versions/A/dvamarshal
0x1059de000 - 0x105a0bff7 +com.adobe.dvamediatypes.framework (6.0.0 - 6.0.0.0) /Applications/ADOBE CS6/*/Adobe Bridge CS6.app/Contents/Frameworks/dvamediatypes.framework/Versions/A/dvamediatypes
0x105a46000 - 0x105aa6fff +com.adobe.dvatransport.framework (6.0.0 - 6.0.0.0) /Applications/ADOBE CS6/*/Adobe Bridge CS6.app/Contents/Frameworks/dvatransport.framework/Versions/A/dvatransport
0x105b28000 - 0x105b50ff7 +com.adobe.dvaunittesting.framework (6.0.0 - 6.0.0.0) /Applications/ADOBE CS6/*/Adobe Bridge CS6.app/Contents/Frameworks/dvaunittesting.framework/Versions/A/dvaunittesting
0x105b9a000 - 0x105dd8fef +com.adobe.dynamiclink.framework (6.0.0 - 6.0.0.0) /Applications/ADOBE CS6/*/Adobe Bridge CS6.app/Contents/Frameworks/dynamiclink.framework/Versions/A/dynamiclink
0x105fce000 - 0x106073ff7 +com.adobe.dvaaudiodevice.framework (6.0.0 - 6.0.0.0) /Applications/ADOBE CS6/*/Adobe Bridge CS6.app/Contents/Frameworks/dvaaudiodevice.framework/Versions/A/dvaaudiodevice
0x10614f000 - 0x1062daff7 +com.adobe.mediacoreif.framework (6.0.0 - 6.0.0.0) /Applications/ADOBE CS6/*/Adobe Bridge CS6.app/Contents/Frameworks/mediacoreif.framework/Versions/A/mediacoreif
0x106502000 - 0x10652eff7 +libtbb.dylib (??? - ???) /Applications/ADOBE CS6/*/Adobe Bridge CS6.app/Contents/Frameworks/libtbb.dylib
0x106545000 - 0x106553ff3 +libtbbmalloc.dylib (??? - ???) /Applications/ADOBE CS6/*/Adobe Bridge CS6.app/Contents/Frameworks/libtbbmalloc.dylib
0x106567000 - 0x106567fff libmx.A.dylib (2026.0.0 - compatibility 1.0.0) /usr/lib/libmx.A.dylib
0x10659b000 - 0x10659dfff com.apple.textencoding.unicode (2.4 - 2.4) /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
0x1067e3000 - 0x1067f0ff7 +com.rogueamoeba.audio_hijack_server.hermes (4.1.0 - 4.1.0) /usr/local/hermes/modules/Instant Hijack Server.hermesmodule/Contents/MacOS/Instant Hijack Server
0x109cfb000 - 0x109cfcff7 libCyrillicConverter.dylib (54.0.0 - compatibility 1.0.0) /System/Library/CoreServices/Encodings/libCyrillicConverter.dylib
0x109fc3000 - 0x109ff1ff7 GLRendererFloat (??? - ???) /System/Library/Frameworks/OpenGL.framework/Resources/GLRendererFloat.bundle/GLRendererFloat
0x10b9a6000 - 0x10ba5cfef +Photoshop Adapter (??? - ???) /Applications/ADOBE CS6/*/Photoshop Adapter.plugin/Contents/MacOS/Photoshop Adapter
0x10bbf7000 - 0x10bc7cfff +MultiProcessor Support (??? - ???) /Applications/ADOBE CS6/*/MultiProcessor Support.plugin/Contents/MacOS/MultiProcessor Support
0x10bccb000 - 0x10bd38ff7 +MMXCore (??? - ???) /Applications/ADOBE CS6/*/MMXCore.plugin/Contents/MacOS/MMXCore
0x10bdbf000 - 0x10d007fff +com.adobe.CameraRaw (7.1 [354] - 7.1.0f354) /Library/Application Support/Adobe/*/Camera Raw.plugin/Contents/MacOS/Camera Raw
0x10f9e9000 - 0x10f9f8ff7 libSimplifiedChineseConverter.dylib (54.0.0 - compatibility 1.0.0) /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
0x10fb00000 - 0x10fc99fff GLEngine (??? - ???) /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
0x10fccd000 - 0x10fdc6fff libGLProgrammability.dylib (??? - ???) /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgrammability.dylib
0x10fdec000 - 0x110073fe7 com.apple.ATIRadeonX1000GLDriver (7.0.52 - 7.0.0) /System/Library/Extensions/ATIRadeonX1000GLDriver.bundle/Contents/MacOS/ATIRadeonX1000GLDriver
0x11013d000 - 0x110254ff7 +SwitchBoardClient (??? - ???) /Applications/ADOBE CS6/*/Adobe Bridge CS6.app/Contents/Frameworks/SwitchBoardClient.bundle/Contents/MacOS/SwitchBoardClient
0x1104e5000 - 0x1104f7ff7 libTraditionalChineseConverter.dylib (54.0.0 - compatibility 1.0.0) /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
0x110683000 - 0x11069efff libJapaneseConverter.dylib (54.0.0 - compatibility 1.0.0) /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
0x1106a3000 - 0x1106c4fff libKoreanConverter.dylib (54.0.0 - compatibility 1.0.0) /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
0x7fff6c187000 - 0x7fff6c1bbbaf dyld (195.6 - ???) /usr/lib/dyld
0x7fff85698000 - 0x7fff856b4ff7 com.apple.GenerationalStorage (1.0 - 126.1) /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/GenerationalStorage
0x7fff856b5000 - 0x7fff856b5fff com.apple.Accelerate (1.7 - Accelerate 1.7) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x7fff85768000 - 0x7fff8596afff libicucore.A.dylib (46.1.0 - compatibility 1.0.0) /usr/lib/libicucore.A.dylib
0x7fff8596b000 - 0x7fff859bfff7 com.apple.ScalableUserInterface (1.0 - 1) /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableUserInterface.framework/Versions/A/ScalableUserInterface
0x7fff859c0000 - 0x7fff859d2ff7 libbsm.0.dylib (??? - ???) /usr/lib/libbsm.0.dylib
0x7fff859d3000 - 0x7fff85adffff libcrypto.0.9.8.dylib (44.0.0 - compatibility 0.9.8) /usr/lib/libcrypto.0.9.8.dylib
0x7fff85ae0000 - 0x7fff85ae4fff libmathCommon.A.dylib (2026.0.0 - compatibility 1.0.0) /usr/lib/system/libmathCommon.A.dylib
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0x7fff85b2a000 - 0x7fff85b53fff libJPEG.dylib (??? - ???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
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0x7fff9018d000 - 0x7fff9018dfff com.apple.Accelerate.vecLib (3.7 - vecLib 3.7) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/vecLib
0x7fff90417000 - 0x7fff905ebff7 com.apple.CoreFoundation (6.7.2 - 635.21) /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff9065c000 - 0x7fff9065cfff com.apple.Cocoa (6.6 - ???) /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x7fff9065d000 - 0x7fff906fffff com.apple.securityfoundation (5.0 - 55116) /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoundation
0x7fff90711000 - 0x7fff9077afff com.apple.coreui (1.2.2 - 165.10) /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x7fff9077b000 - 0x7fff90780fff com.apple.OpenDirectory (10.7 - 146) /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x7fff90873000 - 0x7fff90878ff7 libsystem_network.dylib (??? - ???) /usr/lib/system/libsystem_network.dylib
0x7fff90888000 - 0x7fff908a7fff libresolv.9.dylib (46.1.0 - compatibility 1.0.0) /usr/lib/libresolv.9.dylib
0x7fff9183f000 - 0x7fff91840ff7 libsystem_sandbox.dylib (??? - ???) /usr/lib/system/libsystem_sandbox.dylib
0x7fff91841000 - 0x7fff91856fff com.apple.speech.synthesis.framework (4.0.74 - 4.0.74) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x7fff91857000 - 0x7fff9185efff com.apple.NetFS (4.0 - 4.0) /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x7fff9187c000 - 0x7fff9189cfff libPng.dylib (??? - ???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x7fff9189d000 - 0x7fff918dcff7 libGLImage.dylib (??? - ???) /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
0x7fff9193f000 - 0x7fff9196aff7 com.apple.CoreServicesInternal (113.17 - 113.17) /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/CoreServicesInternal
0x7fff9196b000 - 0x7fff919f0ff7 com.apple.Heimdal (2.2 - 2.0) /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x7fff919f1000 - 0x7fff91a96fff com.apple.ink.framework (1.4 - 110) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/A/Ink
0x7fff91aa5000 - 0x7fff91abbfff libGL.dylib (??? - ???) /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x7fff91abc000 - 0x7fff91abcfff com.apple.Carbon (153 - 153) /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x7fff91af6000 - 0x7fff926fcff7 com.apple.AppKit (6.7.3 - 1138.47) /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit

External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 8
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 396209
thread_create: 0
thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=290.2M resident=114.1M(39%) swapped_out_or_unallocated=176.0M(61%)
Writable regions: Total=135.0M written=14.8M(11%) resident=27.0M(20%) swapped_out=0K(0%) unallocated=108.0M(80%)

REGION TYPE VIRTUAL
=========== =======
ATS (font support) 32.8M
ATS (font support) (reserved) 4K reserved VM address space (unallocated)
CG backing stores 224K
CG image 16K
CG raster data 64K
CG shared images 3428K
CoreGraphics 16K
CoreServices 3916K
MALLOC 67.5M
MALLOC guard page 48K
Memory tag=240 4K
Memory tag=242 12K
Memory tag=243 8K
STACK GUARD 56.0M
Stack 13.6M
VM_ALLOCATE 17.1M
__CI_BITMAP 80K
__DATA 27.1M
__IMAGE 528K
__LINKEDIT 67.0M
__RC_CAMERAS 248K
__TEXT 223.1M
__UNICODE 544K
mapped file 40.5M
shared memory 5476K
=========== =======
TOTAL 559.0M
TOTAL, minus reserved VM space 559.0M

Model: MacPro1,1, BootROM MP11.005C.B08, 4 processors, Dual-Core Intel Xeon, 3 GHz, 8 GB, SMC 1.7f10
Graphics: ATI Radeon X1900 XT, ATY,RadeonX1900, PCIe, 512 MB
Memory Module: DIMM Riser A/DIMM 1, 1 GB, DDR2 FB-DIMM, 667 MHz, 0x830B, 0x4E543147543732553850413642442D334320
Memory Module: DIMM Riser A/DIMM 2, 1 GB, DDR2 FB-DIMM, 667 MHz, 0x830B, 0x4E543147543732553850413642442D334320
Memory Module: DIMM Riser B/DIMM 1, 1 GB, DDR2 FB-DIMM, 667 MHz, 0x830B, 0x4E543147543732553850413642442D334320
Memory Module: DIMM Riser B/DIMM 2, 1 GB, DDR2 FB-DIMM, 667 MHz, 0x830B, 0x4E543147543732553850413642442D334320
Memory Module: DIMM Riser A/DIMM 3, 1 GB, DDR2 FB-DIMM, 667 MHz, 0x830B, 0x4E543147543732553850413642442D334320
Memory Module: DIMM Riser A/DIMM 4, 1 GB, DDR2 FB-DIMM, 667 MHz, 0x830B, 0x4E543147543732553850413642442D334320
Memory Module: DIMM Riser B/DIMM 3, 1 GB, DDR2 FB-DIMM, 667 MHz, 0x830B, 0x4E543147543732553850413642442D334320
Memory Module: DIMM Riser B/DIMM 4, 1 GB, DDR2 FB-DIMM, 667 MHz, 0x830B, 0x4E543147543732553850413642442D334320
Network Service: Built-in Ethernet 2, Ethernet, en1
PCI Card: ATY,RadeonX1900, sppci_displaycontroller, Slot-1
Serial ATA Device: ST3750640AS P, 750.16 GB
Serial ATA Device: ST32000542AS, 2 TB
Serial ATA Device: ST32000542AS, 2 TB
Serial ATA Device: ST32000542AS, 2 TB
Parallel ATA Device: PIONEER DVD-RW DVR-112D
USB Device: USB HUB, 0x056d (Eizo), 0xfd500000 / 2
USB Device: EIZO USB HID Monitor, 0x056d (Eizo), 0x0002, 0xfd530000 / 3
USB Device: PTZ-930, 0x056a (WACOM Co., Ltd.), 0x00b2, 0x3d200000 / 3
USB Device: Hub in Apple Extended USB Keyboard, apple_vendor_id, 0x1003, 0x3d100000 / 2
USB Device: Apple Optical USB Mouse, apple_vendor_id, 0x0304, 0x3d110000 / 5
USB Device: Apple Extended USB Keyboard, apple_vendor_id, 0x020b, 0x3d130000 / 4
FireWire Device: built-in_hub, 800mbit_speed
FireWire Device: d2 Quadra (button), LaCie, 800mbit_speed
Photo of Chris Cox

Chris Cox

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Thank you. Now we need the Bridge team to tell us if they know about the cause of that crash.
Photo of EdF

EdF

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This program is still crashing every time it is opened. Maybe Bridge CS5 should be sold with the CS6 suite. How long has this program been out and it still doesn't work?
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EdF

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Any new info on this?
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EdF

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.
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james

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I also can't get Bridge to open without crashing, both the 32bit and 64 bit versions both die a little after launch. Reinstalls didnt help either.
I seem to think it is because my 'User' folder is on my secondary drive, Adobe apps as a whole don't seem to like this, but it was created properly at the time of the OS install and every other program I have has no problem with the alternate location.
Photo of Scott Nobles

Scott Nobles

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Any update on this? Having the same issues.
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Ed Fruin

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It still crashes every time for me. My user folder is on the same main drive. I'm thinking this issue might have something to do the the graphics card and it being too old. This computer is not that old but I'm thinking it might be just old enough to be out of date with what adobe is requiring.
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Scott Nobles

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That's one thing I considered as well since I'm running on an older mac (2 x 2.8 GHz Quad-Core Intel Xeon with the ATI Radeon HD 2600 XT 256 MB graphics card), but... I was using Bridge CS6 just fine for most of December before it decided to stop launching on me at the end of the year (and for all of January so far). So that theory is out the window.

Over the last few weeks I've now been on the phone with the Adobe Imaging Team for a combined 7+ hours trying to resolve it. They keep "escalating" my case and I'm supposedly getting a call back from yet another Senior Technician from the Research Team. After trying everything under the sun, both on my own and with their techs, I'm extremely frustrated to say the least!

BTW...my user folder is on the same main drive as well. And we've tried creating a new user to no avail. The only thing that works is starting the computer in "safe" mode which would point it towards a third party plug-in or font issue - but alas, we've attacked those from all angles. And again, the most frustrating part is that it WAS working and launching just fine 3 weeks ago!

I'll be sure to post back today... if I ever receive the phone call... and if they actually resolve it this time!
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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It looks like something is crashing with SwitchBoard which is part of the scripting API. Do you have any 3rd party scripts installed? Can you post what's in Bridge's Preferences>Scripts dialog:

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Ed Fruin

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Here are the scripts from Bridge CS5 as I can not get into bridge CS6 to do this....

Photo of SG...

SG..., Employee

  • 141 Posts
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Hi,

Can you try launching Bridge and holding down the Shift key just after invoking the launch, holding down until the window comes up? This disables loading of scripts, I believe.

Does it still crash? Have you tried updating to the recently posted 5.0.2.4 build?

regards,
steve
Photo of Ed Fruin

Ed Fruin

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I have tried launching Bridge then holding the shift key, but no window comes up. The app just crashes. I am running the current version 5.0.2.4 build too.
Photo of Scott Nobles

Scott Nobles

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Hey Ed (and others) -

Per the above post, I never did receive a call back from Adobe support (surprise, surprise!). But I did finally resolve my Bridge issues this weekend on my own.

I decided to simply reinstall the operating system and Bridge finally launches and works fine for me! I have no idea what was wrong with it, but the Mac OS (Mountain Lion 10.8.2) reinstall fixed it and seems to be the only solution. And just to reiterate for others, I previously tried the below steps with no luck at all:

- Repaired permissions
- Reset preferences and workspaces (Command/Option/Shift-click Bridge icon on launch)
- Reinstalled and updated Bridge/PS (to 5.0.2.4)
- Repaired/Disabled/Deleted bad fonts
- Removed all previous versions of Adobe CS from computer (and ran Adobe Creative Suite Cleaner Tool)
- Eliminated all 3rd party plug-ins and scripts
- Dragged Switchboard folder contents (and other Preferences including plists, cache, etc.) to trash to rebuild on next startup

...Again, reinstalling Mac OS was the ONLY solution for me. Good luck Ed!
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Hi Scott,

Thanks for sharing your solution.

If a clean install of the OS worked, it may have something to do with permissions (repairing permissions isn't always a successful/foolproof).

One thought before others go to that extreme would be to try and create a new Admin user account and/or run in safemode to disable any non-standard extensions: http://bit.ly/Troubleshoot_PS
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Scott Nobles

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Hi Jeffrey,

True, a clean install is extreme...but I was at my wits' end and nothing else was working. In fact, as mentioned in the post 4 days ago, I did create a new Admin user account as well which did not work. Also mentioned earlier, I was able to launch in safe mode (which would point to third party extensions and startup items as the cause - but we addressed them and still couldn't get it to launch). Over the course of 3 weeks, 5 phone calls with Adobe's Senior Level Imaging Team, and 7+ total hours addressing the issue, we tried just about everything. So just thought I would share that the clean install was the only solution that somehow worked for me.
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 14362 Posts
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Sorry, missed that in the earlier post. I appreciate the feedback and what the eventual solution was.
Photo of Scott Nobles

Scott Nobles

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No problem. I forgot to add it to the list above which certainly would have helped for clarity. I'm still boggled as to why Bridge stopped launching suddenly 3 weeks ago, but hopefully sharing that a clean install was all that worked for me will help others. And thank you for taking the time to post and for trying to assist us as well - meant to add that to the above post, but forgot. ;)
Photo of Chao Xiang

Chao Xiang

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Hi, seems the crash is from the SwitchBoardClient.

Please try the following workaround:
1. Quit all the Adobe CS apps especially those have Mini-Bridge.
2. Launch "Activity Monitor" for Mac OS and kill the process named "SwitchBoard".
3. Launch Bridge again holding Option key and reset all to default.

We'll try to locate the root cause and elimilate it.