Bridge/Camera Raw: crashes while using adjustment brush (CS5.1)

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  • Problem
  • Updated 7 years ago
  • (Edited)

I have a problem found in CS5.1 - when I open CR2 file and start to fiddle with it in ACR window [mostly wih Adjustment Brush, but last time it happened while changing main exposure], Bridge locks up, cursor flickers from busy to normal and memory usage jumps to huge values which, basically, crashes every other app I have running at that time. Then I get an error saying something like "operation could not be completed" or something like that - which I can't close because whole app just froze, so the only way is to kill it via task manager.
Also, strangely, while opening files through Photoshop, nothing of above happens and everything works perfectly.
I'm running Windows 7 x64 with latest updates and I have also checked for updates from Adobe.

Any idea how to remedy that?
Photo of Stanislaw Siedlecki

Stanislaw Siedlecki

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  • frustrated

Posted 7 years ago

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Photo of Tony Wu

Tony Wu, Employee

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Hi Stanislaw:
have you tried to purge cache and re-try it?
please let us know whether it helps after your try.