Bridge: Crash Mac OS 10.9

  • 3
  • Problem
  • Updated 4 years ago
  • (Edited)
Bridge crashing with certain files since updating to OS X 10.9 Mavericks. My version of Bridge is 5.0.2.4 and CS6 Photoshop 13.0.5 x64, both show updated to latest versions. I have been a perpetual Photoshop supporter since CS3. Need to speak to an expert!

I believe I have gone through every FAQ without success.
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Cartgate

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Posted 5 years ago

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Chris Cox

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What does the crash report say?
Without the details from the crash report, we can't even start to guess why it might be crashing.
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Cartgate

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Thank you for the quick response. I didn't include the Report because it is a very long one headed by Adobe Bridge CS6 quit unexpectedly - Click Reopen to open the Application again. The Report ( a couple of lines herewith) is sent to Apple:

Process: Adobe Bridge CS6 [8419]
Path: /Applications/Adobe Bridge CS6/Adobe Bridge CS6.app/Contents/MacOS/Adobe Bridge CS6
Identifier: com.adobe.bridge5
Version: 5.0.2.4 (5.0.2.4)
Code Type: X86-64 (Native)
Parent Process: launchd [307]
Responsible: Adobe Bridge CS6 [8419]

followed by several pages. This was not experienced with OS X 10.8.

In the "faulty" Folder containing RAW files, Bridge will try to open the RAW files and then quit. This does not happen with most of my similar folders.

Which is why I would like to speak/chat with yourself, say. You have an After Effects update (11.0.3), but when I try that I get a message that this version is not for my use, even though it says it is for CS6. The file proper for download has "Trial" in its name.

Thanks.
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Chris Cox

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Yeah, we need all the pages to see where the crash is happening and what might be at fault.
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Barry Eisenberg

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On my I-Mac 27. bridge quits immediately with no error message
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Cartgate

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Can I email it to you?
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Chris Cox

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or just copy and paste it here...
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Cartgate

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Well, for some reason, it says there is profanity in that Report and thus not posted! Since this is a public forum, I'd prefer to email it to you in view of the above.
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Cartgate

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Will that portion only that specifically deals with the crash suffice?

Thread 51:
0 libsystem_kernel.dylib 0x00007fff8c5d1e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8b86ff08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8b872fb9 start_wqthread + 13

Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x00007fff5fbfd9a0 rcx: 0x0000000000000000 rdx: 0x0000000000000000
rdi: 0x0000000000000039 rsi: 0x0000000000000000 rbp: 0x00007fff5fbfd950 rsp: 0x00007fff5fbfd8e8
r8: 0x00000001004ecb90 r9: 0x0000000000000000 r10: 0x0000000000000000 r11: 0x0000000000000246
r12: 0x0000608000231660 r13: 0x00000000ffffffff r14: 0x000000010a84b620 r15: 0x00006080000d5e00
rip: 0x0000000000000000 rfl: 0x0000000000010246 cr2: 0x0000000000000000

Logical CPU: 14
Error Code: 0x00000014
Trap Number: 14
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Chris Cox

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I need the stack from the crashed thread (thread 0).
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Cartgate

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I closed the above report, opened the same Folder and got a different 'report'. See next comment.
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Cartgate

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Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x00007fff5fbfd9a0 rcx: 0x0000000000000000 rdx: 0x0000000000000000
rdi: 0x0000000000000039 rsi: 0x0000000000000000 rbp: 0x00007fff5fbfd950 rsp: 0x00007fff5fbfd8e8
r8: 0x00000001004ecb90 r9: 0x0000000000000000 r10: 0x0000000000000000 r11: 0x0000000000000246
r12: 0x0000600000036fe0 r13: 0x00000000ffffffff r14: 0x000000010812f020 r15: 0x00006000000d3470
rip: 0x0000000000000000 rfl: 0x0000000000010246 cr2: 0x0000000000000000

Logical CPU: 14
Error Code: 0x00000014
Trap Number: 14

Binary Images:
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0x101918000 - 0x101d5efff +com.adobe.MPS (AdobeMPS 5.8.0.24821 - 5.8.0.24821) /Applications/Adobe Bridge CS6/Adobe Bridge CS6.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS
0x101ddb000 - 0x101e1dff7 +com.adobe.ARE (AdobeARE 1.5.02.19243 - 1.5.02.19243) /Applications/Adobe Bridge CS6/Adobe Bridge CS6.app/Contents/Frameworks/AdobeARE.framework/Versions/A/AdobeARE
0x101e25000 - 0x102b6aff7 +libicudata.40.0.dylib (40) /Applications/Adobe Bridge CS6/Adobe Bridge CS6.app/Contents/Frameworks/ICUData.framework/Versions/4.0/libicudata.40.0.dylib
0x102b7d000 - 0x102c3afff +com.adobe.AdobeExtendScript (ExtendScript 4.2.12 - 4.2.12.18602) /Applications/Adobe Bridge CS6/Adobe Bridge CS6.app/Contents/Frameworks/AdobeExtendScript.framework/Versions/A/AdobeExtendScript
0x102c84000 - 0x102d32fef +com.adobe.AdobeScCore (ScCore 4.2.12 - 4.2.12.18602) /Applications/Adobe Bridge CS6/Adobe Bridge CS6.app/Contents/Frameworks/AdobeScCore.framework/Versions/A/AdobeScCore
0x102d6f000 - 0x1030d0fef +com.adobe.CoolType (AdobeCoolType 5.10.31.19243 - 5.10.31.19243) /Applications/Adobe Bridge CS6/Adobe Bridge CS6.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0x10311d000 - 0x1031e2fff +com.adobe.JP2K (2.0.0 - 2.0.0.25990) /Applications/Adobe Bridge CS6/Adobe Bridge CS6.app/Contents/Frameworks/AdobeJP2K.framework/Versions/A/AdobeJP2K
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0x104cb1000 - 0x104d11ff7 +com.adobe.AdobeXMPCore (Adobe XMP Core 5.3 -c 11 - 66.145661) /Applications/Adobe Bridge CS6/Adobe Bridge CS6.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
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0x104f55000 - 0x104f59ff7 +com.adobe.ape.shim (3.3.8.19346 - 3.3.8.19346) /Applications/Adobe Bridge CS6/Adobe Bridge CS6.app/Contents/Frameworks/adbeape.framework/Versions/A/adbeape
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0x104fd7000 - 0x10501dfff +com.adobe.AAM.AdobeUpdaterNotificationFramework (UpdaterNotifications 6.0.0.24 - 6.0.0.24) /Applications/Adobe Bridge CS6/Adobe Bridge CS6.app/Contents/Frameworks/UpdaterNotifications.framework/Versions/A/UpdaterNotifications
0x105037000 - 0x105131fe7 +com.adobe.AXEDOMCore (AdobeAXEDOMCore 3.7.101.18636 - 3.7.101.18636) /Applications/Adobe Bridge CS6/Adobe Bridge CS6.app/Contents/Frameworks/AdobeAXEDOMCore.framework/Versions/A/AdobeAXEDOMCore
0x1051d5000 - 0x1051ddfff +com.adobe.boost_date_time.framework (6.0.0 - 6.0.0.0) /Applications/Adobe Bridge CS6/Adobe Bridge CS6.app/Contents/Frameworks/boost_date_time.framework/Versions/A/boost_date_time
0x1051fc000 - 0x1052e5fff +com.adobe.dvaplayer.framework (6.0.0 - 6.0.0.0) /Applications/Adobe Bridge CS6/Adobe Bridge CS6.app/Contents/Frameworks/dvaplayer.framework/Versions/A/dvaplayer
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0x10547e000 - 0x10547ffff +com.adobe.boost_system.framework (6.0.0 - 6.0.0.0) /Applications/Adobe Bridge CS6/Adobe Bridge CS6.app/Contents/Frameworks/boost_system.framework/Versions/A/boost_system
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0x1059dc000 - 0x105a09ff7 +com.adobe.dvamediatypes.framework (6.0.0 - 6.0.0.0) /Applications/Adobe Bridge CS6/Adobe Bridge CS6.app/Contents/Frameworks/dvamediatypes.framework/Versions/A/dvamediatypes
0x105a44000 - 0x105aa4fff +com.adobe.dvatransport.framework (6.0.0 - 6.0.0.0) /Applications/Adobe Bridge CS6/Adobe Bridge CS6.app/Contents/Frameworks/dvatransport.framework/Versions/A/dvatransport
0x105b26000 - 0x105b4eff7 +com.adobe.dvaunittesting.framework (6.0.0 - 6.0.0.0) /Applications/Adobe Bridge CS6/Adobe Bridge CS6.app/Contents/Frameworks/dvaunittesting.framework/Versions/A/dvaunittesting
0x105b98000 - 0x105dd6fef +com.adobe.dynamiclink.framework (6.0.0 - 6.0.0.0) /Applications/Adobe Bridge CS6/Adobe Bridge CS6.app/Contents/Frameworks/dynamiclink.framework/Versions/A/dynamiclink
0x105fcc000 - 0x106071fff +com.adobe.dvaaudiodevice.framework (6.0.0 - 6.0.0.0) /Applications/Adobe Bridge CS6/Adobe Bridge CS6.app/Contents/Frameworks/dvaaudiodevice.framework/Versions/A/dvaaudiodevice
0x10614d000 - 0x1062d6fff +com.adobe.mediacoreif.framework (6.0.0 - 6.0.0.0) /Applications/Adobe Bridge CS6/Adobe Bridge CS6.app/Contents/Frameworks/mediacoreif.framework/Versions/A/mediacoreif
0x1064f3000 - 0x10651fff7 +libtbb.dylib (0) /Applications/Adobe Bridge CS6/Adobe Bridge CS6.app/Contents/Frameworks/libtbb.dylib
0x106536000 - 0x106544ff3 +libtbbmalloc.dylib (0) /Applications/Adobe Bridge CS6/Adobe Bridge CS6.app/Contents/Frameworks/libtbbmalloc.dylib
0x1065cc000 - 0x1065ceff7 com.apple.textencoding.unicode (2.6 - 2.6) /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
0x107885000 - 0x107885ffb +cl_kernels (???) cl_kernels
0x10bd00000 - 0x10bd7afef +com.adobe.adobe_caps (adobe_caps 6.0.29.0 - 6.0.29.0) /Applications/Adobe Bridge CS6/Adobe Bridge CS6.app/Contents/Frameworks/adobe_caps.framework/adobe_caps
0x10d7e6000 - 0x10d7f1fff libGPUSupport.dylib (9.0.83) /System/Library/PrivateFrameworks/GPUSupport.framework/Versions/A/Libraries/libGPUSupport.dylib
0x10e3a1000 - 0x10e444ff7 ColorSyncDeprecated.dylib (426) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync.framework/Versions/A/Resources/ColorSyncDeprecated.dylib
0x10e48c000 - 0x10e542fef +Photoshop Adapter (???) /Applications/Adobe Bridge CS6/*/Photoshop Adapter.plugin/Contents/MacOS/Photoshop Adapter
0x10e6e9000 - 0x10e76efff +MultiProcessor Support (???) /Applications/Adobe Bridge CS6/*/MultiProcessor Support.plugin/Contents/MacOS/MultiProcessor Support
0x10e7bd000 - 0x10e82aff7 +MMXCore (???) /Applications/Adobe Bridge CS6/*/MMXCore.plugin/Contents/MacOS/MMXCore
0x10e8b2000 - 0x10fbb7ff7 +com.adobe.CameraRaw (8.2 [94] - 8.2.0f94) /Library/Application Support/Adobe/*/Camera Raw.plugin/Contents/MacOS/Camera Raw
0x111bfb000 - 0x111bfcfff libCyrillicConverter.dylib (61) /System/Library/CoreServices/Encodings/libCyrillicConverter.dylib
0x112800000 - 0x112f4aff7 libclh.dylib (4.0.3 - 4.0.3) /System/Library/Extensions/GeForceTeslaGLDriver.bundle/Contents/MacOS/libclh.dylib
0x113d8a000 - 0x113ea1ff7 +SwitchBoardClient (???) /Applications/Adobe Bridge CS6/Adobe Bridge CS6.app/Contents/Frameworks/SwitchBoardClient.bundle/Contents/MacOS/SwitchBoardClient
0x1145d1000 - 0x1145edfff libJapaneseConverter.dylib (61) /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
0x1145f2000 - 0x114613ff7 libKoreanConverter.dylib (61) /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
0x114618000 - 0x114627fff libSimplifiedChineseConverter.dylib (61) /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
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0x123440000000 - 0x123440867ff7 com.apple.GeForceTeslaGLDriver (8.18.27 - 8.1.8) /System/Library/Extensions/GeForceTeslaGLDriver.bundle/Contents/MacOS/GeForceTeslaGLDriver
0x7fff6bb60000 - 0x7fff6bb93817 dyld (239.3) /usr/lib/dyld
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0x7fff89957000 - 0x7fff89962ff7 com.apple.NetAuth (5.0 - 5.0) /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x7fff899b5000 - 0x7fff89a19ff3 com.apple.datadetectorscore (5.0 - 354.0) /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDetectorsCore
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0x7fff89edd000 - 0x7fff89f69ff7 com.apple.ink.framework (10.9 - 207) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/A/Ink
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0x7fff89ffd000 - 0x7fff8a016ff7 com.apple.Kerberos (3.0 - 1) /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
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0x7fff8aa1f000 - 0x7fff8aa5dff7 libGLImage.dylib (9.0.83) /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
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0x7fff8aaba000 - 0x7fff8add4ff7 com.apple.MediaToolbox (1.0 - 1273.29) /System/Library/Frameworks/MediaToolbox.framework/Versions/A/MediaToolbox
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0x7fff8b6fa000 - 0x7fff8b729ff5 com.apple.GSS (4.0 - 2.0) /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x7fff8b79b000 - 0x7fff8b7a5fff com.apple.AppSandbox (3.0 - 1) /System/Library/PrivateFrameworks/AppSandbox.framework/Versions/A/AppSandbox
0x7fff8b7ad000 - 0x7fff8b7defff com.apple.MediaKit (15 - 709) /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
0x7fff8b7df000 - 0x7fff8b80eff7 com.apple.CoreAVCHD (5.7.0 - 5700.4.3) /System/Library/PrivateFrameworks/CoreAVCHD.framework/Versions/A/CoreAVCHD
0x7fff8b81a000 - 0x7fff8b849fd2 libsystem_m.dylib (3047.16) /usr/lib/system/libsystem_m.dylib
0x7fff8b867000 - 0x7fff8b868ff7 libsystem_sandbox.dylib (278.10) /usr/lib/system/libsystem_sandbox.dylib
0x7fff8b869000 - 0x7fff8b86cff7 com.apple.LoginUICore (3.0 - 3.0) /System/Library/PrivateFrameworks/LoginUIKit.framework/Versions/A/Frameworks/LoginUICore.framework/Versions/A/LoginUICore
0x7fff8b86d000 - 0x7fff8b874ff7 libsystem_pthread.dylib (53.1.4) /usr/lib/system/libsystem_pthread.dylib
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0x7fff95c2e000 - 0x7fff95caefff com.apple.CoreSymbolication (3.0 - 141) /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSymbolication
0x7fff95d1b000 - 0x7fff95d1bff7 libkeymgr.dylib (28) /usr/lib/system/libkeymgr.dylib
0x7fff95d33000 - 0x7fff95d5aff7 libsystem_network.dylib (241.3) /usr/lib/system/libsystem_network.dylib
0x7fff95d5b000 - 0x7fff95d90ffc com.apple.LDAPFramework (2.4.28 - 194.5) /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x7fff964e1000 - 0x7fff9664fff7 libBLAS.dylib (1094.5) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBLAS.dylib
0x7fff96650000 - 0x7fff96656ff7 com.apple.XPCService (2.0 - 1) /System/Library/PrivateFrameworks/XPCService.framework/Versions/A/XPCService
0x7fff96657000 - 0x7fff9665aff7 libdyld.dylib (239.3) /usr/lib/system/libdyld.dylib
0x7fff966ae000 - 0x7fff966afff7 libodfde.dylib (20) /usr/lib/libodfde.dylib
0x7fff966b0000 - 0x7fff966b7fff com.apple.NetFS (6.0 - 4.0) /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x7fff966b8000 - 0x7fff9670bfff com.apple.ScalableUserInterface (1.0 - 1) /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableUserInterface.framework/Versions/A/ScalableUserInterface
0x7fff9670c000 - 0x7fff9670dff7 com.apple.print.framework.Print (9.0 - 260) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Versions/A/Print
0x7fff9670e000 - 0x7fff969b8ffd com.apple.HIToolbox (2.1 - 695) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
0x7fff969b9000 - 0x7fff969deff7 com.apple.CoreVideo (1.8 - 117.2) /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x7fff96a25000 - 0x7fff96a28ffa libCGXType.A.dylib (599.7) /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
0x7fff96a29000 - 0x7fff96a2bff7 com.apple.SecCodeWrapper (3.0 - 1) /System/Library/PrivateFrameworks/SecCodeWrapper.framework/Versions/A/SecCodeWrapper
0x7fff96a2c000 - 0x7fff96b1bfff libFontParser.dylib (111.1) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libFontParser.dylib
0x7fff96b1c000 - 0x7fff96b20ff7 libGIF.dylib (1038) /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x7fff96bf3000 - 0x7fff96bf6ffc com.apple.IOSurface (91 - 91) /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x7fff96bf7000 - 0x7fff96c23ff7 com.apple.framework.SystemAdministration (1.0 - 1.0) /System/Library/PrivateFrameworks/SystemAdministration.framework/Versions/A/SystemAdministration
0x7fff96c24000 - 0x7fff96d77ff7 com.apple.audio.toolbox.AudioToolbox (1.9 - 1.9) /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x7fff96dc4000 - 0x7fff96e05fff com.apple.PerformanceAnalysis (1.47 - 47) /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/PerformanceAnalysis
0x7fff96e06000 - 0x7fff96e5eff7 com.apple.Symbolication (1.4 - 129) /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolication
0x7fff96e7b000 - 0x7fff96ec2ff7 libcups.2.dylib (372) /usr/lib/libcups.2.dylib
0x7fff96f5d000 - 0x7fff96f67fff libcommonCrypto.dylib (60049) /usr/lib/system/libcommonCrypto.dylib
0x7fff97009000 - 0x7fff9700eff7 libunwind.dylib (35.3) /usr/lib/system/libunwind.dylib
0x7fff9702e000 - 0x7fff9715eff7 com.apple.desktopservices (1.8 - 1.8) /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopServicesPriv
0x7fff9715f000 - 0x7fff97181fff com.apple.framework.familycontrols (4.1 - 410) /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyControls
0x7fff97182000 - 0x7fff971d0ff9 libstdc++.6.dylib (60) /usr/lib/libstdc++.6.dylib
0x7fff971d1000 - 0x7fff971ecff7 libsystem_malloc.dylib (23.1.10) /usr/lib/system/libsystem_malloc.dylib
0x7fff971ed000 - 0x7fff972a5ff7 com.apple.DiscRecording (8.0 - 8000.4.6) /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
0x7fff972cd000 - 0x7fff972d1fff libpam.2.dylib (20) /usr/lib/libpam.2.dylib
0x7fff972d2000 - 0x7fff972d4fff libRadiance.dylib (1038) /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x7fff972d8000 - 0x7fff97338ff2 com.apple.CoreUtils (1.9 - 190.4) /System/Library/PrivateFrameworks/CoreUtils.framework/Versions/A/CoreUtils
0x7fff97339000 - 0x7fff9742aff9 libiconv.2.dylib (41) /usr/lib/libiconv.2.dylib
0x7fff9742b000 - 0x7fff974b4fff com.apple.ColorSync (4.9.0 - 4.9.0) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync.framework/Versions/A/ColorSync
0x7fff974db000 - 0x7fff974dcfff liblangid.dylib (117) /usr/lib/liblangid.dylib
0x7fff974dd000 - 0x7fff975c4ff7 libxml2.2.dylib (26) /usr/lib/libxml2.2.dylib
0x7fff975c6000 - 0x7fff975e0fff libdispatch.dylib (339.1.9) /usr/lib/system/libdispatch.dylib
0x7fff975e1000 - 0x7fff975e2ff7 libDiagnosticMessagesClient.dylib (100) /usr/lib/libDiagnosticMessagesClient.dylib
0x7fff975e3000 - 0x7fff975e4ff7 libsystem_blocks.dylib (63) /usr/lib/system/libsystem_blocks.dylib

External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 4
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 2747
thread_create: 17
thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=321.6M resident=183.1M(57%) swapped_out_or_unallocated=138.4M(43%)
Writable regions: Total=520.4M written=113.4M(22%) resident=184.2M(35%) swapped_out=0K(0%) unallocated=336.2M(65%)

REGION TYPE VIRTUAL
=========== =======
CG backing stores 4360K
CG image 116K
CG raster data 24K
CG shared images 172K
CoreGraphics 8K
CoreImage 4K
IOKit 32.5M
IOKit (reserved) 4K reserved VM address space (unallocated)
Image IO 124K
Kernel Alloc Once 8K
MALLOC 348.9M
MALLOC (admin) 32K
MALLOC_LARGE (reserved) 16.0M reserved VM address space (unallocated)
Memory Tag 242 12K
Memory Tag 251 8K
OpenCL 8K
STACK GUARD 56.2M
Stack 34.0M
VM_ALLOCATE 17.3M
VM_ALLOCATE (reserved) 64.0M reserved VM address space (unallocated)
__DATA 54.2M
__IMAGE 528K
__LINKEDIT 84.3M
__TEXT 237.3M
__UNICODE 544K
mapped file 54.7M
shared memory 68K
=========== =======
TOTAL 1.0G
TOTAL, minus reserved VM space 925.2M
Photo of Chris Cox

Chris Cox

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No, the stack for thread 0, back near the top of the file.
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Cartgate

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Process: Adobe Bridge CS6 [860]
Path: /Applications/Adobe Bridge CS6/Adobe Bridge CS6.app/Contents/MacOS/Adobe Bridge CS6
Identifier: com.adobe.bridge5
Version: 5.0.2.4 (5.0.2.4)
Code Type: X86-64 (Native)
Parent Process: launchd [305]
Responsible: Adobe Bridge CS6 [860]
User ID: 501

Date/Time: 2013-10-31 15:57:41.519 -0700
OS Version: Mac OS X 10.9 (13A603)
Report Version: 11
Anonymous UUID: 2B142EBC-8FCE-EC90-D3A4-CC76F42B0A32

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000

VM Regions Near 0:
-->
__TEXT 0000000100000000-0000000100fed000 [ 15.9M] r-x/rwx SM=COW /Applications/Adobe Bridge CS6/Adobe Bridge CS6.app/Contents/MacOS/Adobe Bridge CS6

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 ??? 000000000000000000 0 + 0
1 com.adobe.bridge5 0x00000001004ebe24 ThumbMetaLib::MediaCoreInitialize() + 340
2 com.adobe.bridge5 0x000000010066f4c6 boost::exception_detail::error_info_injector::~error_info_injector() + 73702
3 com.adobe.bridge5 0x00000001006f25e9 boost::exception_detail::error_info_injector::~error_info_injector() + 610569
4 com.adobe.bridge5 0x000000010070364a boost::exception_detail::error_info_injector::~error_info_injector() + 680298
5 com.adobe.bridge5 0x000000010070532e boost::exception_detail::error_info_injector::~error_info_injector() + 687694
6 com.adobe.bridge5 0x00000001006d0836 boost::exception_detail::error_info_injector::~error_info_injector() + 471894
7 com.adobe.bridge5 0x00000001007209e4 boost::exception_detail::error_info_injector::~error_info_injector() + 800004
8 com.adobe.bridge5 0x00000001002b1c1a start + 2813034
9 com.adobe.bridge5 0x00000001002b2265 start + 2814645
10 com.adobe.bridge5 0x00000001002b2b35 start + 2816901
11 com.adobe.bridge5 0x00000001002b5471 start + 2827457
12 com.adobe.bridge5 0x000000010014951d start + 1336685
13 com.adobe.bridge5 0x000000010030ea29 start + 3193465
14 com.adobe.bridge5 0x00000001003fa246 start + 4158102
15 com.adobe.bridge5 0x00000001003fa42d start + 4158589
16 com.adobe.bridge5 0x00000001003f78db start + 4147499
17 com.adobe.bridge5 0x00000001003f89ec start + 4151868
18 com.apple.CoreFoundation 0x00007fff908930a7 __CFRUNLOOP_IS_CALLING_OUT_TO_AN_OBSERVER_CALLBACK_FUNCTION__ + 23
19 com.apple.CoreFoundation 0x00007fff90893017 __CFRunLoopDoObservers + 391
20 com.apple.CoreFoundation 0x00007fff90884893 __CFRunLoopRun + 995
21 com.apple.CoreFoundation 0x00007fff90884275 CFRunLoopRunSpecific + 309
22 com.apple.HIToolbox 0x00007fff9673cf0d RunCurrentEventLoopInMode + 226
23 com.apple.HIToolbox 0x00007fff9673ccb7 ReceiveNextEventCommon + 479
24 com.apple.HIToolbox 0x00007fff9673cabc _BlockUntilNextEventMatchingListInModeWithFilter + 65
25 com.apple.AppKit 0x00007fff92ed828e _DPSNextEvent + 1434
26 com.apple.AppKit 0x00007fff92ed78db -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
27 com.apple.AppKit 0x00007fff92ecb9cc -[NSApplication run] + 553
28 com.adobe.bridge5 0x00000001003f5d16 start + 4140390
29 com.adobe.bridge5 0x00000001003ef309 start + 4113241
30 com.adobe.bridge5 0x00000001003ef16f start + 4112831
31 com.adobe.bridge5 0x00000001004c54b3 start + 4990211
32 com.adobe.bridge5 0x00000001004c51d8 start + 4989480
33 com.adobe.bridge5 0x0000000100002fe4 start + 52

Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8c5d2662 kevent64 + 10
1 libdispatch.dylib 0x00007fff975c943d _dispatch_mgr_invoke + 239
2 libdispatch.dylib 0x00007fff975c9152 _dispatch_mgr_thread + 52
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Chris Cox

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Hmm, that looks like something might be wrong with the app installation (missing a piece). But we'll have to wait for the Bridge engineers to get the exact details.
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Cartgate

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Thanks! I'll eagerly await you further advice.
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Cartgate

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The odd thing is that it occurs only with a few folders, which contain RAW images as well as their related sidecar info files. I thought that some of the RAW files may have been at fault because, in a couple of cases, where the file was early enough in the loading process, I was able to see which file it may have been. But, the "offending" file is there in Finder with no apparent problems.
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Barry Eisenberg

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This reply was created from a merged topic originally titled
Bridge: Why does cs6 quit soon after opening after I upgraded to Mavericks?.


I have photoshop CS 6. I recently upgraded to maverick. Now Bridge quits right after it opens.
I upgraded Bridge & Photoshop today.
Can you help me?
Thanks,

Barry
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Tony Wu, Employee

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Barry, can you please check what's the raw files? and crash logs send over to me (wxin@adobe.com).
thanks!
Tony
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Barry Eisenberg

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Thanks for your reply.
Bridge quits very quickly after I select it. There is no error message; it just quits! This occurred right after I upgraded to Maverick.
Any help is appreciated.
Barry
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PECourtejoie, Champion

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Hello, Barry! The latest Creative Cloud application update, 1.4.1.351, fixes a permission problem that causes Bridge to shutdown directly after startup on OSX 10.9.x
More info in: http://helpx.adobe.com/creative-cloud...
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Tony Wu, Employee

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Cartgate,
can you please let us know what's Raw files in your folder which cause Br crash?
also, can you please find your crash log and send to me (wxin@adobe.com)?
thanks!
Tony
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Cartgate

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Tony, please check your email. Thanks.
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Tony Wu, Employee

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Hi Cartgate,
I already got your email and will ask one of our engineer to have a look. once we got any infor, will update.
thanks!
Tony
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Cartgate

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My problem has been solved by the Bridge Team. Turns out that during upgrade to Mavericks, Bridge got corrupted somehow and any folder with video clips caused it to crash. It needed an uninstall and reinstall of PS CS6.

Thanks! Cartgate.
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Cartgate

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OK, thanks!
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Justin Michael

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I have purged my cache 3 times already. I have done it after Bridge becomes unresponsive. I have to force it to quit. Sometimes I get a crash report to submit, other times I do not. It usually starts after I change from one folder to another in the Folders panel. It stays in the current folder, then it becomes unresponsive. I am not able to even get back to the window if I tab to another program. I have to force quit. Beyond frustrating. Did Apple hire some Microsoft developers for 10.9?

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PECourtejoie, Champion

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Hi! The latest Creative Cloud application update, 1.4.1.351, fixes a permission problem that causes Bridge to shutdown directly after startup on OSX 10.9.x
More info in: http://helpx.adobe.com/creative-cloud...
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Cartgate

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Perhaps an uninstall and reinstall might help you, too.
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Ken Hales

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I am running Bridge 5.0.2.4 and Photoshop 13.0 x64 on a MacBook Pro running OS X 10.9.2. I open Bridge and all is well even while Photoshop is open. Often when I close Bridge I get a crash. I send the crash report to Apple and never hear back. The I get a window that Adobe has found a solution or workaround for the recent crash. The "Please click here for further details." I click and nothing happens.

I find the only way to reliably close Bridge is perform a Force Quit Application. Not so elegant!

What should I do? Live with the problem or try to solve it with your help?
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Ken Hales

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Two things: 1) I could send you a copy of the crash report, and 2) Why not send me the the solution URL and I can get to see the solution or workaround?
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Chris Cox

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If you have sent in crash reports to Adobe with your email address - I can search on that in our database. (remember that Apple doesn't share reports that go to them) Then I should be able to find the solution URL.
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Ken Hales

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I have not sent the crash reports to Adobe. How to do so?
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Chris Cox

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The second crash report dialog is the Adobe crash report dialog. If you turned it off, then trash the com.adobe.crashreporter.plist file to reset it's settings and send in the next crash to Adobe as well as Apple.
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Ken Hales

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Chris, I have sent in a couple of Bridge crash reports...Thanks, Ken