Bridge not responding

  • 1
  • Problem
  • Updated 2 years ago
First it was lightroom not responding to the point I removed it and went back to bridge NOW for 3 days it has started not responding and white out
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Kimberly Danner

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Posted 2 years ago

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Photo of Pedro Marques

Pedro Marques

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For my experience using bridge along the last years, i suggest you do always these 2 things before posting help requests for it:

1. Rebuild the cache completely by restarting Bridge pressing CTRL (on Mac...?). A dialog appears, with 3 radio buttons. Press in the middle (Purge Entire Thumbnail cache). Some times it happens that for some reason the cache has been corrupted and freezes Bridge; If you have long-term builted cache, it could take sometime deleting all the cache.

2. Network: if you browse file outside your computer on a network, if the access of the external drives fail or are inconstant, Bridge can be trying to access it and you get the result you said: it white out...

There are also other reasons, but I advise you to update to the last version Bridge CC.