Bridge: Issue using Photo Downloader on Mac OS 10.11 - El Capitan

  • 67
  • Problem
  • Updated 2 years ago
  • Solved
  • (Edited)
I just upgraded to El Capitan and Adobe Bridge camera downloader can no longer detect a Canon 5D Mark III or a 5D Mark II. Apple's Photos wants to do the downloading.
Photo of James Nicholls

James Nicholls

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  • going to find a compact disk reader and try extracting images to the computer and then open bridge.

Posted 5 years ago

  • 67
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Official Response
There was a change made a change to the protocol for connecting to devices in El Capitan. The Bridge team is working with our partners to address this issue.