Bridge: Keeps crashing when opening a file in camera raw

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  • Updated 8 months ago
  • (Edited)
Hi,

since a couple of weeks (so before the latest update to Bridge 2020 and Camera RAW 12) I suddenly could't open image files in Camera RAW directly from Bridge. I would result in a crash of Bridge (and Camera RAW). And it happened both with small JPGs and with bigger RAW files.

Now after the latest Adobe updates that arrived this week the problem remains. 

I can only open Camera RAW in Photoshop, which doesn't cause issues, but I prefer opening it in Bridge.

I doubt it's a hardware problem, as I have a Dell XPS 15 9570 with 20 GB RAM.

Any ideas? 
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Roy Bisschops

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Posted 8 months ago

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Renaud Kaczmarek

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Same problem here on 2020 updates
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Renaud Kaczmarek

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Hi, disabling accelerated GPU in bridge > Edition > Camera raw settings solved the issue.
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Roy Bisschops

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Ok, you're right. But to me this is a solution that kinda sucks, because it also disables scrubby zoom, one of the features I use a lot.

Furthermore it's absurd that this issue occurs on an almost new Windows machine.
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Renaud Kaczmarek

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you are right, it's just a fix, not a solution :)