Bridge: Adobe Output Module Installed, but unable to view Output Workspace

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  • Updated 11 months ago
  • Solved
  • (Edited)
Used the document Bridge Help / Install Adobe Output Module (for the Mac install) - even though I followed the directions, I'm still not getting the Output workspace. I also followed the directions in possible issues. Running OS X 10.9.5
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Lana Kovacs

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Posted 3 years ago

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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Can you do a screen shot of the Finder view of where you've installed the items?
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Lana Kovacs

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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Hi Lana,

You have stuff in the wrong location based on the instructions here: https://helpx.adobe.com/bridge/kb/ins...

Needs to be in the root Library (not your user Library):



Workspace:

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Eric Tadsen

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can you explain WHY we have to do this and why it isn't just part of Bridge? It's extremely annoying and I have to do it everytime there is an update. 
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Lana Kovacs

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Hi Jeffrey,
Thanks, I have corrected the install location, but still do not see the output tab in Bridge. I have attached the following:
Screen Display of my system install to root directories, screen display of my bridge cc workspace, and a screen display of my user account with the uninstall correction of the Bridge Output removed. I have reinstalled Bridge output two times the correct way, and rebotted my mac, Bridge and Adobe have been inactive (quit) for all the installs. Any ideas why I am not seeing the output tab in Bridge?

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Lana Kovacs

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Ok, I got this to work, found that the MAC installation download was missing some of the data files, so I copied them from my Microsoft laptop install - everything works fine now
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Hi Lana,

Glad to hear you got it working.
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Lana Kovacs

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Thanks for your help!
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Mimi

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Hi can you explain how you got it to work. I am having a problem with the output modual. It worked fine before installing CC 2014 now it doesn't seem to work.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Did you install the files for the Output Module? They are not installed by default with CC 2014. Details here: https://helpx.adobe.com/bridge/kb/ins...
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Aniekan Udo

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I followed all the steps and have everything in the right locations but it's still not working for me