BRIDGE DELETE CACHE DISASTER

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  • Updated 1 year ago
I am in dispair at having lost my collections in The Bridge  after deleting my cache, and am now not even able to use the search function in The Bridge.   The adobe helpline have been unable to sort out whatever went wrong, and say the relevant information was lost when I deleted the cache.  Does anyone know where I can go to get help to resolve an issue like this? Are there any 'super' technicians employed by Adobe who can sort out tricky bugs like this which cause such harm, and if so how do you access those people? 
Photo of Jane Ashley

Jane Ashley

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  • very upset indeed by all this

Posted 1 year ago

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Photo of Stephen Marsh

Stephen Marsh

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Something does not sound right.

Find and backup those collection files, just in case!

On the Mac, they have a user path similar to:

/Users/currentuser/Library/Application Support/Adobe/Bridge CS6/Collections/MyCollection.filelist

In CC2015.5 and earlier, the “.filelist” filetype is simply an XML file, such as:

<?xml version='1.0' encoding='UTF-8' standalone='yes' ?><arbitrary_collection version='1'>
<file uri=‘bridge:fs:file:///Users/currentuser/Desktop/keywords%20test/Find/myfile.jpg’>
</arbitrary_collection>


And should not require a cache to work. I quit Bridge, edited the XML file to use a different file “mynewfile.tif” and restarted Bridge and the collection was automatically updated to the new, different file.

You could also try the user forums, somebody else may have an idea (for courtesy, link back to your post here):

https://forums.adobe.com/community/bridge

Just to be clear:
Smart Collectiions = .collections
Collections = .filelist

Which are you having issues with?
(Edited)
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Stephen Marsh

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(Edited)