Bridge: Crashing constantly

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  • Problem
  • Updated 10 months ago
  • (Edited)
I can't keep any version of Bridge open on my computer I have tried Bridge 2018 and 2019.  Both crash.  I tried starting both with shift+ CMD+Opt and resetting preferences and clearing cache but they still crash. At first I only had problem with version 2019 but now same is happening to 2018
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Lewis Kemper

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  • pissed

Posted 10 months ago

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Cristen Gillespie

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That doesn't sound good. You haven't, by any chance, chosen a location for cache in Preferences for 2019? Because the cache for 2019 is different, and from what I am given to understand, it doesn't much like being moved. Your cache for 2018 shouldn't have any impact on 2019, so I'm wondering how the two might have shared resources.

If you've left the cache for 2019 alone, and yet both versions are crashing constantly, have you tried uninstalling both, then reinstalling 2018, seeing if it's fine, then adding 2019, and seeing if that's the source of the problem?

You're apparently on a Mac, as am I, but you could help gurus or Adobe staff help you better if they knew what version of the OS you're using.

Good luck. I often see Bridge hang, and occasionally crash, but I haven't seen anything as bad as you're describing.
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Lewis Kemper

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I did the Shift+CMD+Opt again (for the fourth time) on both and for now 2019 seems to be working I am afraid to try 2018 but don't need it if this continues to work.
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Cristen Gillespie

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I've noticed that on occasion I don't get a completely clean slate when I delete prefs—and the last time (after reinstalling 2019) a reboot of the computer cleared it all out. On a Mac, we shouldn't have to do that, but. . . If you discover you're not back to ALL the defaults, it hasn't worked cleanly. Deleting cache through any method they offer almost never works for me, at least historically. The new cache may do a better job with the commands, but the last time I tried that, it took forever and didn't get it all. I delete it manually in the folders themselves in part because it's so quick and certain.<G> YMMV.

I'll hope for your sake that this is all it took—getting something cleared out that was making it all a mess for you.
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Lewis Kemper

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It lasted about 18 hours now it is crashing again.  I just tried closing Folders panel as suggested below to see if that helps
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Lisa Diebboll

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Try closing the Folders Panel. That has solved the problem of Bridge crashing in multiple versions of Bridge. Unfortunately, though, you can't use the folders panel, which is too bad, because I quite liked having that option.
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Lewis Kemper

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I am in the favorites panel when it is crashing, but Folders was available, I will try closing it, thanks.
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Cristen Gillespie

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 I usually have Favorites in my workspaces apart from Output, when I do use Folders. But I have opened Folders and navigated about with no crashes for a bit today. So I'm not all that convinced that Folders are the root of the problem you're having. I'll leave Folders in my workspace and see if over time it starts to crash like you're getting.

Might be a bit difficult telling it apart from the crashes that happen rather more often now.<G> Though I should say I tend to freeze , or have hangs that will clear themselves up if I just wait for it long enough, and only an occasional sudden, unexplained actual crash. I won't say that 2019 is the most stable release on my computer, but I've heard others say it's terrific on theirs, so. .  .
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Lewis Kemper

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I have manually trashed the cache and the preferences, closed the Folders tab and I still can't get Bridge to stay open.  When I first manually do all that it stays open for an hour or so.  And then after that it crashes in 1 min or less.  Here is the crash report:  ( I have send dozens!)

Process:               Adobe Bridge CC 2019 [7131]
Path:                  /Applications/Adobe Bridge CC 2019/Adobe Bridge CC 2019.app/Contents/MacOS/Adobe Bridge CC 2019
Identifier:            com.adobe.bridge9
Version:               9.0.2.219 (9.0.2.219)
Code Type:             X86-64 (Native)
Parent Process:        ??? [1]
Responsible:           Adobe Bridge CC 2019 [7131]
User ID:               501

Date/Time:             2018-12-20 12:44:34.038 -0800
OS Version:            Mac OS X 10.13.6 (17G4015)
Report Version:        12
Bridge OS Version:     3.2 (16P2542)
Anonymous UUID:        0C1A7D87-8676-2DE5-D69B-67334F5918BF


Time Awake Since Boot: 2500 seconds

System Integrity Protection: disabled

Crashed Thread:        0  Dispatch queue: com.apple.main-thread

Exception Type:        EXC_CRASH (SIGBUS)
Exception Codes:       0x0000000000000000, 0x0000000000000000
Exception Note:        EXC_CORPSE_NOTIFY

Termination Signal:    Bus error: 10
Termination Reason:    Namespace SIGNAL, Code 0xa
Terminating Process:   Adobe Bridge CC 2019 [7131]

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0   libsystem_kernel.dylib            0x00007fff6719f20a mach_msg_trap + 10
1   libsystem_kernel.dylib            0x00007fff6719e724 mach_msg + 60
2   com.apple.CoreFoundation          0x00007fff3f11895b CFRunLoopWakeUp + 283
3   com.adobe.bridge9                 0x000000010b4625e8 0x10a912000 + 11863528
4   com.apple.CoreFoundation          0x00007fff3f1482f7 __CFRUNLOOP_IS_CALLING_OUT_TO_AN_OBSERVER_CALLBACK_FUNCTION__ + 23
5   com.apple.CoreFoundation          0x00007fff3f14821f __CFRunLoopDoObservers + 527
6   com.apple.CoreFoundation          0x00007fff3f12a900 __CFRunLoopRun + 1600
7   com.apple.CoreFoundation          0x00007fff3f12a033 CFRunLoopRunSpecific + 483
8   com.apple.HIToolbox               0x00007fff3e414d96 RunCurrentEventLoopInMode + 286
9   com.apple.HIToolbox               0x00007fff3e414b06 ReceiveNextEventCommon + 613
10  com.apple.HIToolbox               0x00007fff3e414884 _BlockUntilNextEventMatchingListInModeWithFilter + 64
11  com.apple.AppKit                  0x00007fff3c6c4a73 _DPSNextEvent + 2085
12  com.apple.AppKit                  0x00007fff3ce5ae34 -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 3044
13  com.apple.AppKit                  0x00007fff3c6b9885 -[NSApplication run] + 764
14  com.adobe.bridge9                 0x000000010b463218 0x10a912000 + 11866648
15  com.adobe.bridge9                 0x000000010b45c3c9 0x10a912000 + 11838409
16  com.adobe.bridge9                 0x000000010b45c497 0x10a912000 + 11838615
17  com.adobe.bridge9                 0x000000010b54ce37 0x10a912000 + 12824119
18  com.adobe.bridge9                 0x000000010b54d5a2 0x10a912000 + 12826018
19  libdyld.dylib                     0x00007fff67058015 start + 1

Thread 1:
0   libsystem_kernel.dylib            0x00007fff671a8a16 __psynch_cvwait + 10
1   libsystem_pthread.dylib           0x00007fff67371589 _pthread_cond_wait + 732
2   com.adobe.bridge9                 0x000000010aec7b4b 0x10a912000 + 5987147
3   com.adobe.bridge9                 0x000000010aec6e89 0x10a912000 + 5983881
4   com.adobe.bridge9                 0x000000010aec9b58 0x10a912000 + 5995352
5   com.adobe.bridge9                 0x000000010b444e75 0x10a912000 + 11742837
6   libsystem_pthread.dylib           0x00007fff67370661 _pthread_body + 340
7   libsystem_pthread.dylib           0x00007fff6737050d _pthread_start + 377
8   libsystem_pthread.dylib           0x00007fff6736fbf9 thread_start + 13

Thread 2:
0   libsystem_kernel.dylib            0x00007fff671a8a16 __psynch_cvwait + 10
1   libsystem_pthread.dylib           0x00007fff67371589 _pthread_cond_wait + 732
2   com.adobe.bridge9                 0x000000010aec7b4b 0x10a912000 + 5987147
3   com.adobe.bridge9                 0x000000010aec6e89 0x10a912000 + 5983881
4   com.adobe.bridge9                 0x000000010aec9b58 0x10a912000 + 5995352
5   com.adobe.bridge9                 0x000000010b444e75 0x10a912000 + 11742837
6   libsystem_pthread.dylib           0x00007fff67370661 _pthread_body + 340
7   libsystem_pthread.dylib           0x00007fff6737050d _pthread_start + 377
8   libsystem_pthread.dylib           0x00007fff6736fbf9 thread_start + 13

Thread 3:: com.apple.NSURLConnectionLoader
0   libsystem_kernel.dylib            0x00007fff6719f20a mach_msg_trap + 10
1   libsystem_kernel.dylib            0x00007fff6719e724 mach_msg + 60
2   com.apple.CoreFoundation          0x00007fff3f12b665 __CFRunLoopServiceMachPort + 341
3   com.apple.CoreFoundation          0x00007fff3f12a9b7 __CFRunLoopRun + 1783
4   com.apple.CoreFoundation          0x00007fff3f12a033 CFRunLoopRunSpecific + 483
5   com.apple.CFNetwork               0x00007fff3e274778 -[__CoreSchedulingSetRunnable runForever] + 722
6   com.apple.Foundation              0x00007fff41236148 __NSThread__start__ + 1197
7   libsystem_pthread.dylib           0x00007fff67370661 _pthread_body + 340
8   libsystem_pthread.dylib           0x00007fff6737050d _pthread_start + 377
9   libsystem_pthread.dylib           0x00007fff6736fbf9 thread_start + 13

Thread 4:: BridgeTalk
0   libsystem_kernel.dylib            0x00007fff671a8d82 __semwait_signal + 10
1   libsystem_c.dylib                 0x00007fff67123724 nanosleep + 199
2   com.adobe.bridge9                 0x000000010b9a00a8 ScObjects::Thread::wait(unsigned int) + 56
3   com.adobe.bridge9                 0x000000010b98503c ScObjects::BridgeTalkThread::run() + 268
4   com.adobe.bridge9                 0x000000010b99fc7b ScObjects::Thread::go(void*) + 155
5   libsystem_pthread.dylib           0x00007fff67370661 _pthread_body + 340
6   libsystem_pthread.dylib           0x00007fff6737050d _pthread_start + 377
7   libsystem_pthread.dylib           0x00007fff6736fbf9 thread_start + 13

Thread 5:: Mondo Worker
0   libsystem_kernel.dylib            0x00007fff671a8a16 __psynch_cvwait + 10
1   libsystem_pthread.dylib           0x00007fff67371589 _pthread_cond_wait + 732
2   com.adobe.bridge9                 0x000000010b6fc1b6 0x10a912000 + 14590390
3   com.adobe.bridge9                 0x000000010b70eabe 0x10a912000 + 14666430
4   com.adobe.bridge9                 0x000000010b70e737 0x10a912000 + 14665527
5   com.adobe.bridge9                 0x000000010b55b41f 0x10a912000 + 12882975
6   com.apple.CoreServices.CarbonCore    0x00007fff4030f0da PrivateMPEntryPoint + 39
7   libsystem_pthread.dylib           0x00007fff67370661 _pthread_body + 340
8   libsystem_pthread.dylib           0x00007fff6737050d _pthread_start + 377
9   libsystem_pthread.dylib           0x00007fff6736fbf9 thread_start + 13

Thread 6:: Mondo Worker
0   libsystem_kernel.dylib            0x00007fff6719f246 semaphore_wait_trap + 10
1   com.adobe.bridge9                 0x000000010aa6d7c7 0x10a912000 + 1423303
2   com.adobe.bridge9                 0x000000010b0dadce 0x10a912000 + 8162766
3   com.adobe.bridge9                 0x000000010b0dee9b 0x10a912000 + 8179355
4   com.adobe.bridge9                 0x000000010b960276 0x10a912000 + 17097334
5   com.adobe.bridge9                 0x000000010b926c92 0x10a912000 + 16862354
6   com.adobe.bridge9                 0x000000010b916a82 0x10a912000 + 16796290
7   com.adobe.bridge9                 0x000000010b916df2 0x10a912000 + 16797170
8   com.adobe.bridge9                 0x000000010b93b5a8 CTJPEGEncoderWriteContent + 200
9   com.adobe.bridge9                 0x000000010b5cfa8a CTJPEG::Encoder::WriteContent(CTJPEGHeader const&, CTJPEGImageContent const&) + 90
10  com.adobe.bridge9                 0x000000010b585a2f ThumbMetaLib::FBJPEGStream::Compress(boost::shared_ptr<ThumbMetaLib::Pixels>, Mondo::CContainer*, int, bool, TXMPMeta<std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char> > >*) + 1967
11  com.adobe.bridge9                 0x000000010b597204 ThumbMetaLib::Pixels::ToJPEGStream(Mondo::CContainer*, int, bool, TXMPMeta<std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char> > >*) + 116
12  com.adobe.bridge9                 0x000000010b85852d 0x10a912000 + 16016685
13  com.adobe.bridge9                 0x000000010b76c4a7 0x10a912000 + 15049895
14  com.adobe.bridge9                 0x000000010b82ba19 0x10a912000 + 15833625
15  com.adobe.bridge9                 0x000000010b70e666 0x10a912000 + 14665318
16  com.adobe.bridge9                 0x000000010b55b41f 0x10a912000 + 12882975
17  com.apple.CoreServices.CarbonCore    0x00007fff4030f0da PrivateMPEntryPoint + 39
18  libsystem_pthread.dylib           0x00007fff67370661 _pthread_body + 340
19  libsystem_pthread.dylib           0x00007fff6737050d _pthread_start + 377
20  libsystem_pthread.dylib           0x00007fff6736fbf9 thread_start + 13

Thread 7:: Mondo Worker
0   ???                               0x00007fff9f395fe8 vtable for __cxxabiv1::__class_type_info + 16
1   com.adobe.ACE                     0x0000000112dd6ff5 ACEHasFeature + 292459
2   com.adobe.ACE                     0x0000000112d90df3 ACEHasFeature + 5225
3   com.adobe.bridge9                 0x000000010b57b0cb ThumbMetaLib::ColorProfile::GetDescription() + 75
4   com.adobe.bridge9                 0x000000010b59c9ed ThumbMetaLib::FBFormatReader::ConvertPixelsToRGBProfile(ThumbMetaLib::FBFileFormat*, boost::shared_ptr<ThumbMetaLib::Pixels>, ThumbMetaLib::ThumbnailMetaInfo&) + 109
5   com.adobe.bridge9                 0x000000010b59d1e6 ThumbMetaLib::FBFormatReader::ReadProof(ThumbMetaLib::FBFileFormat*, ZFileSpec const&, unsigned int, ThumbMetaLib::ThumbnailMetaInfo&, ThumbMetaLib::FBFileFormatError*) + 886
6   com.adobe.bridge9                 0x000000010b57879d ThumbMetaLib::MakeProofFromFile(ThumbMetaLib::FBFileFormat*, ZFileSpec const&, unsigned int, ThumbMetaLib::ThumbnailMetaInfo&, bool&, bool, ThumbMetaLib::FBFileFormatError*) + 381
7   com.adobe.bridge9                 0x000000010b6f3291 0x10a912000 + 14553745
8   com.adobe.bridge9                 0x000000010b7e4dfe 0x10a912000 + 15543806
9   com.adobe.bridge9                 0x000000010b7e70bb 0x10a912000 + 15552699
10  com.adobe.bridge9                 0x000000010b70e042 0x10a912000 + 14663746
11  com.adobe.bridge9                 0x000000010b70e180 0x10a912000 + 14664064
12  com.adobe.bridge9                 0x000000010b70e0ab 0x10a912000 + 14663851
13  com.adobe.bridge9                 0x000000010b55b41f 0x10a912000 + 12882975
14  com.apple.CoreServices.CarbonCore    0x00007fff4030f0da PrivateMPEntryPoint + 39
15  libsystem_pthread.dylib           0x00007fff67370661 _pthread_body + 340
16  libsystem_pthread.dylib           0x00007fff6737050d _pthread_start + 377
17  libsystem_pthread.dylib           0x00007fff6736fbf9 thread_start + 13

Thread 8:: Mondo Worker
0   libsystem_kernel.dylib            0x00007fff671a8a16 __psynch_cvwait + 10
1   libsystem_pthread.dylib           0x00007fff67371589 _pthread_cond_wait + 732
2   com.adobe.bridge9                 0x000000010b6fc1b6 0x10a912000 + 14590390
3   com.adobe.bridge9                 0x000000010b755832 0x10a912000 + 14956594
4   com.adobe.bridge9                 0x000000010b55b41f 0x10a912000 + 12882975
5   com.apple.CoreServices.CarbonCore    0x00007fff4030f0da PrivateMPEntryPoint + 39
6   libsystem_pthread.dylib           0x00007fff67370661 _pthread_body + 340
7   libsystem_pthread.dylib           0x00007fff6737050d _pthread_start + 377
8   libsystem_pthread.dylib           0x00007fff6736fbf9 thread_start + 13

Thread 9:: Mondo Worker
0   libsystem_kernel.dylib            0x00007fff671a8a16 __psynch_cvwait + 10
1   libsystem_pthread.dylib           0x00007fff67371589 _pthread_cond_wait + 732
2   com.adobe.bridge9                 0x000000010b6fc1b6 0x10a912000 + 14590390
3   com.adobe.bridge9                 0x000000010b70e138 0x10a912000 + 14663992
4   com.adobe.bridge9                 0x000000010b70e0ab 0x10a912000 + 14663851
5   com.adobe.bridge9                 0x000000010b55b41f 0x10a912000 + 12882975
6   com.apple.CoreServices.CarbonCore    0x00007fff4030f0da PrivateMPEntryPoint + 39
7   libsystem_pthread.dylib           0x00007fff67370661 _pthread_body + 340
8   libsystem_pthread.dylib           0x00007fff6737050d _pthread_start + 377
9   libsystem_pthread.dylib           0x00007fff6736fbf9 thread_start + 13

Thread 10:: Mondo Worker
0   libsystem_kernel.dylib            0x00007fff671a8a16 __psynch_cvwait + 10
1   libsystem_pthread.dylib           0x00007fff67371589 _pthread_cond_wait + 732
2   com.adobe.bridge9                 0x000000010b6fc1b6 0x10a912000 + 14590390
3   com.adobe.bridge9                 0x000000010b70e138 0x10a912000 + 14663992
4   com.adobe.bridge9                 0x000000010b70e0ab 0x10a912000 + 14663851
5   com.adobe.bridge9                 0x000000010b55b41f 0x10a912000 + 12882975
6   com.apple.CoreServices.CarbonCore    0x00007fff4030f0da PrivateMPEntryPoint + 39
7   libsystem_pthread.dylib           0x00007fff67370661 _pthread_body + 340
8   libsystem_pthread.dylib           0x00007fff6737050d _pthread_start + 377
9   libsystem_pthread.dylib           0x00007fff6736fbf9 thread_start + 13

Thread 11:: Mondo Worker
0   libsystem_kernel.dylib            0x00007fff671a8a46 __psynch_mutexwait + 10
1   libsystem_pthread.dylib           0x00007fff67370b9d _pthread_mutex_lock_wait + 83
2   libsystem_pthread.dylib           0x00007fff6736e4c8 _pthread_mutex_lock_slow + 253
3   com.adobe.ACE                     0x0000000112dd699e ACEHasFeature + 290836
4   com.adobe.ACE                     0x0000000112d9093f ACEHasFeature + 4021
5   com.adobe.bridge9                 0x000000010b57a634 ThumbMetaLib::ColorProfile::operator=(ThumbMetaLib::ColorProfile const&) + 100
6   com.adobe.bridge9                 0x000000010b586fb2 ThumbMetaLib::FBJPEGStream::GetColorProfile(ThumbMetaLib::ColorProfile&) + 34
7   com.adobe.bridge9                 0x000000010b58833c ThumbMetaLib::FBJPEGFormat::ReadFile(ZFileSpec const&, int, ThumbMetaLib::ThumbnailMetaInfo&) + 332
8   com.adobe.bridge9                 0x000000010b59ceb7 ThumbMetaLib::FBFormatReader::ReadProof(ThumbMetaLib::FBFileFormat*, ZFileSpec const&, unsigned int, ThumbMetaLib::ThumbnailMetaInfo&, ThumbMetaLib::FBFileFormatError*) + 71
9   com.adobe.bridge9                 0x000000010b57879d ThumbMetaLib::MakeProofFromFile(ThumbMetaLib::FBFileFormat*, ZFileSpec const&, unsigned int, ThumbMetaLib::ThumbnailMetaInfo&, bool&, bool, ThumbMetaLib::FBFileFormatError*) + 381
10  com.adobe.bridge9                 0x000000010b6f3291 0x10a912000 + 14553745
11  com.adobe.bridge9                 0x000000010b7e4dfe 0x10a912000 + 15543806
12  com.adobe.bridge9                 0x000000010b7e70bb 0x10a912000 + 15552699
13  com.adobe.bridge9                 0x000000010b70e042 0x10a912000 + 14663746
14  com.adobe.bridge9                 0x000000010b70e180 0x10a912000 + 14664064
15  com.adobe.bridge9                 0x000000010b70e0ab 0x10a912000 + 14663851
16  com.adobe.bridge9                 0x000000010b55b41f 0x10a912000 + 12882975
17  com.apple.CoreServices.CarbonCore    0x00007fff4030f0da PrivateMPEntryPoint + 39
18  libsystem_pthread.dylib           0x00007fff67370661 _pthread_body + 340
19  libsystem_pthread.dylib           0x00007fff6737050d _pthread_start + 377
20  libsystem_pthread.dylib           0x00007fff6736fbf9 thread_start + 13

Thread 12:: Mondo Worker
0   libsystem_kernel.dylib            0x00007fff671a8a16 __psynch_cvwait + 10
1   libsystem_pthread.dylib           0x00007fff67371589 _pthread_cond_wait + 732
2   com.adobe.bridge9                 0x000000010b6fc1b6 0x10a912000 + 14590390
3   com.adobe.bridge9                 0x000000010b70e138 0x10a912000 + 14663992
4   com.adobe.bridge9                 0x000000010b70e0ab 0x10a912000 + 14663851
5   com.adobe.bridge9                 0x000000010b55b41f 0x10a912000 + 12882975
6   com.apple.CoreServices.CarbonCore    0x00007fff4030f0da PrivateMPEntryPoint + 39
7   libsystem_pthread.dylib           0x00007fff67370661 _pthread_body + 340
8   libsystem_pthread.dylib           0x00007fff6737050d _pthread_start + 377
9   libsystem_pthread.dylib           0x00007fff6736fbf9 thread_start + 13

Thread 13:: Mondo Worker
0   libsystem_kernel.dylib            0x00007fff671a8a16 __psynch_cvwait + 10
1   libsystem_pthread.dylib           0x00007fff67371589 _pthread_cond_wait + 732
2   com.adobe.bridge9                 0x000000010b6fc1b6 0x10a912000 + 14590390
3   com.adobe.bridge9                 0x000000010b70e138 0x10a912000 + 14663992
4   com.adobe.bridge9                 0x000000010b70e0ab 0x10a912000 + 14663851
5   com.adobe.bridge9                 0x000000010b55b41f 0x10a912000 + 12882975
6   com.apple.CoreServices.CarbonCore    0x00007fff4030f0da PrivateMPEntryPoint + 39
7   libsystem_pthread.dylib           0x00007fff67370661 _pthread_body + 340
8   libsystem_pthread.dylib           0x00007fff6737050d _pthread_start + 377
9   libsystem_pthread.dylib           0x00007fff6736fbf9 thread_start + 13

Thread 14:: Mondo Worker
0   libsystem_kernel.dylib            0x00007fff671a8a16 __psynch_cvwait + 10
1   libsystem_pthread.dylib           0x00007fff67371589 _pthread_cond_wait + 732
2   com.adobe.bridge9                 0x000000010b6fc1b6 0x10a912000 + 14590390
3   com.adobe.bridge9                 0x000000010b70e138 0x10a912000 + 14663992
4   com.adobe.bridge9                 0x000000010b70e0ab 0x10a912000 + 14663851
5   com.adobe.bridge9                 0x000000010b55b41f 0x10a912000 + 12882975
6   com.apple.CoreServices.CarbonCore    0x00007fff4030f0da PrivateMPEntryPoint + 39
7   libsystem_pthread.dylib           0x00007fff67370661 _pthread_body + 340
8   libsystem_pthread.dylib           0x00007fff6737050d _pthread_start + 377
9   libsystem_pthread.dylib           0x00007fff6736fbf9 thread_start + 13

Thread 15:: Mondo Worker
0   libsystem_kernel.dylib            0x00007fff671a8a16 __psynch_cvwait + 10
1   libsystem_pthread.dylib           0x00007fff67371589 _pthread_cond_wait + 732
2   com.adobe.bridge9                 0x000000010b6fc1b6 0x10a912000 + 14590390
3   com.adobe.bridge9                 0x000000010b70e138 0x10a912000 + 14663992
4   com.adobe.bridge9                 0x000000010b70e0ab 0x10a912000 + 14663851
5   com.adobe.bridge9                 0x000000010b55b41f 0x10a912000 + 12882975
6   com.apple.CoreServices.CarbonCore    0x00007fff4030f0da PrivateMPEntryPoint + 39
7   libsystem_pthread.dylib           0x00007fff67370661 _pthread_body + 340
8   libsystem_pthread.dylib           0x00007fff6737050d _pthread_start + 377
9   libsystem_pthread.dylib           0x00007fff6736fbf9 thread_start + 13

Thread 16:: Mondo Worker
0   libsystem_kernel.dylib            0x00007fff671a8a46 __psynch_mutexwait + 10
1   libsystem_pthread.dylib           0x00007fff67370b9d _pthread_mutex_lock_wait + 83
2   libsystem_pthread.dylib           0x00007fff6736e4c8 _pthread_mutex_lock_slow + 253
3   com.adobe.ACE                     0x0000000112dd699e ACEHasFeature + 290836
4   com.adobe.ACE                     0x0000000112d9093f ACEHasFeature + 4021
5   com.adobe.bridge9                 0x000000010b57a634 ThumbMetaLib::ColorProfile::operator=(ThumbMetaLib::ColorProfile const&) + 100
6   com.adobe.bridge9                 0x000000010b586fb2 ThumbMetaLib::FBJPEGStream::GetColorProfile(ThumbMetaLib::ColorProfile&) + 34
7   com.adobe.bridge9                 0x000000010b58833c ThumbMetaLib::FBJPEGFormat::ReadFile(ZFileSpec const&, int, ThumbMetaLib::ThumbnailMetaInfo&) + 332
8   com.adobe.bridge9                 0x000000010b59ceb7 ThumbMetaLib::FBFormatReader::ReadProof(ThumbMetaLib::FBFileFormat*, ZFileSpec const&, unsigned int, ThumbMetaLib::ThumbnailMetaInfo&, ThumbMetaLib::FBFileFormatError*) + 71
9   com.adobe.bridge9                 0x000000010b57879d ThumbMetaLib::MakeProofFromFile(ThumbMetaLib::FBFileFormat*, ZFileSpec const&, unsigned int, ThumbMetaLib::ThumbnailMetaInfo&, bool&, bool, ThumbMetaLib::FBFileFormatError*) + 381
10  com.adobe.bridge9                 0x000000010b6f3291 0x10a912000 + 14553745
11  com.adobe.bridge9                 0x000000010b7e4dfe 0x10a912000 + 15543806
12  com.adobe.bridge9                 0x000000010b7e70bb 0x10a912000 + 15552699
13  com.adobe.bridge9                 0x000000010b70e042 0x10a912000 + 14663746
14  com.adobe.bridge9                 0x000000010b70e180 0x10a912000 + 14664064
15  com.adobe.bridge9                 0x000000010b70e0ab 0x10a912000 + 14663851
16  com.adobe.bridge9                 0x000000010b55b41f 0x10a912000 + 12882975
17  com.apple.CoreServices.CarbonCore    0x00007fff4030f0da PrivateMPEntryPoint + 39
18  libsystem_pthread.dylib           0x00007fff67370661 _pthread_body + 340
19  libsystem_pthread.dylib           0x00007fff6737050d _pthread_start + 377
20  libsystem_pthread.dylib           0x00007fff6736fbf9 thread_start + 13

Thread 17:: Mondo Worker
0   libsystem_kernel.dylib            0x00007fff671a8a16 __psynch_cvwait + 10
1   libsystem_pthread.dylib           0x00007fff67371589 _pthread_cond_wait + 732
2   com.adobe.bridge9                 0x000000010b6fc1b6 0x10a912000 + 14590390
3   com.adobe.bridge9                 0x000000010b70e138 0x10a912000 + 14663992
4   com.adobe.bridge9                 0x000000010b70e0ab 0x10a912000 + 14663851
5   com.adobe.bridge9                 0x000000010b55b41f 0x10a912000 + 12882975
6   com.apple.CoreServices.CarbonCore    0x00007fff4030f0da PrivateMPEntryPoint + 39
7   libsystem_pthread.dylib           0x00007fff67370661 _pthread_body + 340
8   libsystem_pthread.dylib           0x00007fff6737050d _pthread_start + 377
9   libsystem_pthread.dylib           0x00007fff6736fbf9 thread_start + 13

Thread 18:: Mondo Worker
0   libsystem_kernel.dylib            0x00007fff671a8a16 __psynch_cvwait + 10
1   libsystem_pthread.dylib           0x00007fff67371589 _pthread_cond_wait + 732
2   com.adobe.bridge9                 0x000000010b6fc1b6 0x10a912000 + 14590390
3   com.adobe.bridge9                 0x000000010b6e92e8 0x10a912000 + 14512872
4   com.adobe.bridge9                 0x000000010b6e9290 0x10a912000 + 14512784
5   com.adobe.bridge9                 0x000000010b55b41f 0x10a912000 + 12882975
6   com.apple.CoreServices.CarbonCore    0x00007fff4030f0da PrivateMPEntryPoint + 39
7   libsystem_pthread.dylib           0x00007fff67370661 _pthread_body + 340
8   libsystem_pthread.dylib           0x00007fff6737050d _pthread_start + 377
9   libsystem_pthread.dylib           0x00007fff6736fbf9 thread_start + 13

Thread 19:: com.adobe.ngl-0x700009c22000
0   libsystem_kernel.dylib            0x00007fff671a8a16 __psynch_cvwait + 10
1   libsystem_pthread.dylib           0x00007fff67371589 _pthread_cond_wait + 732
2   libc++.1.dylib                    0x00007fff64facd43 std::__1::condition_variable::__do_timed_wait(std::__1::unique_lock<std::__1::mutex>&, std::__1::chrono::time_point<std::__1::chrono::system_clock, std::__1::chrono::duration<long long, std::__1::ratio<1l, 1000000000l> > >) + 93
3   com.adobe.bridge9                 0x000000010b0b1c55 0x10a912000 + 7994453
4   com.adobe.bridge9                 0x000000010b0b0488 0x10a912000 + 7988360
5   com.adobe.bridge9                 0x000000010b0bfa95 0x10a912000 + 8051349
6   com.adobe.bridge9                 0x000000010b0bfc4e 0x10a912000 + 8051790
7   libsystem_pthread.dylib           0x00007fff67370661 _pthread_body + 340
8   libsystem_pthread.dylib           0x00007fff6737050d _pthread_start + 377
9   libsystem_pthread.dylib           0x00007fff6736fbf9 thread_start + 13

Thread 20:: VulcanMsgRecv
0   libsystem_kernel.dylib            0x00007fff671a8c32 __recvfrom + 10
1   VulcanMessage5.dylib              0x000000010d2739a8 vcfoundation::net::Bsd::Recv(int, void*, int, int) + 16
2   VulcanMessage5.dylib              0x000000010d272d6c vcfoundation::io::BSDNamedPipe::Read(void*, unsigned long) + 20
3   VulcanMessage5.dylib              0x000000010d272064 vcfoundation::io::BufferedReader::InternalRead(char*, long) + 100
4   VulcanMessage5.dylib              0x000000010d271f28 vcfoundation::io::BufferedReader::Read(void*, unsigned long) + 50
5   VulcanMessage5.dylib              0x000000010d26cb67 vcfoundation::io::IVCChannel::ReadFully(void*, unsigned long) + 57
6   VulcanMessage5.dylib              0x000000010d26d5f6 vcfoundation::io::Serializer::InternalDeserialize() + 30
7   VulcanMessage5.dylib              0x000000010d26cf8f vcfoundation::io::Serializer::Deserialize() + 9
8   VulcanMessage5.dylib              0x000000010d271014 vcfoundation::ncomm::Connection::ReadIn() + 22
9   VulcanMessage5.dylib              0x000000010d270a6d vcfoundation::ncomm::NCService::ReadResponse(vcfoundation::ncomm::INCRequest*, vcfoundation::ncomm::INCListener&, vcfoundation::ncomm::NCService::ConRef&) + 41
10  VulcanMessage5.dylib              0x000000010d27075a vcfoundation::ncomm::NCService::Execute(vcfoundation::ncomm::INCRequest*, vcfoundation::ncomm::INCListener&) + 166
11  VulcanMessage5.dylib              0x000000010d2706ad vcfoundation::ncomm::NCService::Execute(vcfoundation::ncomm::INCRequest*) + 29
12  VulcanMessage5.dylib              0x000000010d262b5a adobe::vulcan::servicemgr::CSIRequest::Execute() + 50
13  VulcanMessage5.dylib              0x000000010d261f01 adobe::vulcan::servicemgr::RegisterForEventsRequest::Run() + 523
Photo of Cristen Gillespie

Cristen Gillespie

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Can you remember what you'd just been doing when it started crashing? I ask because I think it might help them find the cause, if it's not completely and totally random and merely what happens once you use Bridge long enough. I, too, have been trying to figure out if there's a pattern in my workflow—though the latest update has actually helped reduce the number of freezes and hangs, with the odd crash still happening.

I do think there's an increasing instability as time spent in a session grows, but I've not been able to come up with anything that would prove that, and currently don't have enough time to work for a long weekend session in Bridge moving or copying files about to see if I can demonstrate when it starts to act up.
Photo of Samineh Afr

Samineh Afr

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You guys, I am having the same problem now! auto updated and it is really pissing me off! How on earth do I access the collections I have created? I really need those! 
Photo of David Converse

David Converse

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One big clue is that System Integrity Protection is disabled. You have to boot into System Recovery and do that manually. Have you been monkeying with the operating system?
Photo of Lewis Kemper

Lewis Kemper

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I have not. I recently uninstalled Brdge 2019 and went back to 2018 problem free.
Photo of David Converse

David Converse

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Ok someone turned that off. Its enabled by default and takes specific steps to disable.