Bridge: Crashing because of a MTS video file

  • 1
  • Problem
  • Updated 4 years ago
  • Solved
  • (Edited)
I was sent here so I hope this is the right forum even if this is concerning Bridge.

For a long time I had a problem with Bridge, that crashed as soon as I ran it. It started with a flickering cursor and then the application window would turn white and Bridge crashed.

The application have been unusable for quite some time, but today I realised what it was that caused the problem. I had a MTS-file (video format) in my startup folder. As soon as I removed this file, Bridge had no problems starting up.

I just wanted to share this to you, maybe other people have the same problem.
Photo of Mattias Horror

Mattias Horror

  • 1 Post
  • 0 Reply Likes

Posted 4 years ago

  • 1
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 14664 Posts
  • 1952 Reply Likes
Can you post the offending file somewhere to help us troubleshoot? What OS/version are you running on?
Photo of Robert Stone

Robert Stone

  • 34 Posts
  • 2 Reply Likes
This issue marked as solved but no solution posted. Several people, including me, have posted issues regarding Bridge crashes in folders containing other video formats, and the solution may help.