Bridge confuses monitor profiles in multi-monitor environments

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  • Updated 8 months ago
In (Windows) multi-monitor environments where Primary and Secondary display are not the displays with ID 1 and 2 (i.e. 2 is Primary, 1 is Secondary - which is perfectly legitimate) Bridge uses profile 1 for monitor 2 and vice versa. After swapping Primary and Secondary display via Windows Setup Bridge uses the correct profiles again.

I've raised this issue also in another thread because Camera Rwa 9.12 does exactely the same (https://feedback.photoshop.com/photoshop_family/topics/camera-raw-9-12-uses-wrong-colour-profiles).
Photo of Jörg Giencke

Jörg Giencke

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Posted 11 months ago

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Photo of Rainer Moller

Rainer Moller

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i have the same problem.
I have used Bridge/Photoshop CS6 on Windows 7 and have recently installed Bridge/Photoshop CC 2018.

There was no problem with CS6 but in CC 2018 ACR is either not applying a profile or the wrong profile in the above mentioned setting (Windows Primary Monitor is Monitor ID2, Secondary Monitor is Monitor ID1). I don't see a problem in Bridge or Photoshop but only in ACR. Because my Monitor with ID2 is a Wide Gamut Monitor all colours in ACR are highly oversaturated. It seems that by just taking the focus from the ACR window by clicking to a different software window or the deskop and by giving the focus back to the ACR window some profile is applied (oversaturation is gone).

I have tried a complete fresh installation of Windows 10 and Bridge/Photoshop CC 2018 with exactly the same problem occuring. I also have tried switching on and off GPU acceleration without avail.

Sample pictures and additional steps to narrow down the problem are here:
https://forums.adobe.com/thread/2399383