Bridge CC crash viewing single image.

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  • Updated 5 months ago
Bridge CC (windows) always crashes if I select a single image and use space bar to view.  A crash report pop up appears (that I have sent).  The same thing happens if I use the memo.  This happens on any folder and any file.  I have uninstalled and reinstalled via creative cloud app to no avail.  Any help appreciated.
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Ralph

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Posted 1 year ago

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Cristen Gillespie

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I'm on a Mac, so may not be able to help, but have you deleted your preferences when uninstalling Bridge via the ACC app? And have you tried purging cache?  Bridge tends to be finicky sometimes, especially between releases, so if you did update to the latest, it's possible there's something it doesn't like about the last release.
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Marlon Bishop

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If this happens with Raw images, try deleting your Camera Raw settings
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Ralph

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Thanks for the suggestions guys but unfortunately none of them make any difference.  Adobe themselves appear to be ignoring the issue with no response to the crash reports.  Not sure where to go now other than do without that aspect (which is very frustrating).
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David Converse

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What does the crash report say? This will give a clue as to where the problem is.
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joshua withers

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I'm going through the same issues, however it never actually crashes.  I have to wait between 3 and 10 minutes and eventually the 'hang up' will cease.  This happens every time I hit the space bar in Bridge 9.0.3.279, Mojave10.14.4, 2015 MacBook 15" Pro.  
It's driving me NUTS and wasting a TON of time!  
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Cristen Gillespie

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> This happens every time I hit the space bar in Bridge 9.0.3.279, Mojave10.14.4, 2015 MacBook 15" Pro.

2018 was the one that did that to me all the time. It didn't crash, but it also didn't preview. I'm running High Sierra, and it also did it in El Capitan. 2019 is on a 2013 MBP.  But I hear you on the hangs.  They're frequent and annoying whatever I'm doing, but especially when navigating with more than one Bridge window open. I don't wait to see how long, though. I wouldn't wait 3-10 minutes, that's for sure. Unresponsive for a minute is enough for my patience. Faster to force quite and restart. (sigh)