Bridge CC: Freezes when launched - building criteria (Mac OS)

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  • Problem
  • Updated 2 years ago
  • Solved
  • (Edited)
Bridge CC isn't working properly. I am on a MacBook Pro..it used to work fine. Now when I open it opens the last file I had open but when I try to change to 'Desktop', the building criteria comes on and goes forever. I cannot close the app or even get to any other app without 'force quit'. I am paying for this so... really? What do I need to do? I have photos to edit and use Bridge all the time for locating them.. aarrgghhh.
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myrna jacobs

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Posted 3 years ago

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Chris Cox

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OK, first: crashes and hangs/freezes are completely different behaviors.
You don't tell people that your car exploded when it simply won't start.

There could be an OS codec hanging when trying to create a thumbnail for a file on your desktop. (so the desktop directory only may be the problem) Deleting Bridge preferences should force it back to your user directory as it's starting point.
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myrna jacobs

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This worked on the desktop.. removing things it couldn't 'translate'.... but now if I go into my files.. other photo or movie files folders on the computer, it freezes again.. same thing 'building criteria'.. ugh
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myrna jacobs

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I think I got it now.. keeping my fingers crossed. Thanks for the help.
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ROSS TOMEI

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Hi. Are you still using Bridge? If yes, what resolved your issue?