Bridge CC 2019 (ver 9.0.0.204) is available now !

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  • Updated 20 hours ago
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We are pleased to announce the release of Bridge CC 2019 (ver 9.0.0.204) for MAX.

The new feature summary is available at https://helpx.adobe.com/bridge/using/whats-new.html

The new feature includes
- Consistent user interface, similar to Photoshop
- Centralized Cache management
- Enhanced CC Libraries feature
- Edit Capture Time
- Support for Adobe XD files
- Media Cache preferences

Please try out the new version !

Thanks !
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Deepak Gupta, Employee

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Posted 1 month ago

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David Converse

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A number of bugs were fixed with ScriptUI/ExtendScript. Performance should be somewhat better (sometimes.)

However, bugs remain around the new UI (especially Thumbnail view), video playback, stacks, caching, and scripting. Performance is still nowhere near other file browsers or Finder/File Explorer.

Hopefully we continue to see optimization and bug fixes from the development team.
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Roger Needham

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I'm trying this route as making direct contact with Adobe seems impossible.  I used the on-line chat to explain my problem.  My contact tested on both PC and Mac and agreed that there was a bug in Windows version - not in Mac.  He stated that the issue would be escalated for investigation and resolution. the immediate response was an email from Adobe  entitled  'Your Adobe Customer Care Case Is Closed CRM:01177000002600' and stating that my problem was 'Resolved' : Case details 
  • Case number: ADB-3948861-W6X1 
  • Issue: Feature Related Query
The issue was present prior to the issue of  the latest versions of Photoshop and Bridge and the subsequent update for Bridge.  I had hoped one or other of these would fix the problem but they have not.

What's the issue - inconsistent reporting of file resolution between Photoshop and Bridge. I used to be able to save .PNG files at 300 ppi.  Now if I try to do this Bridge reports all .PNG files as 72 ppi whilst Photoshop reports the same files as 300 ppi.  Which one do I believe ???
The Adobe website indicates a similar problem in Illustrator where all PNG are rendered at 72 ppi.  The report says this can be fixed by re-setting preferences but there are no 'ppi' settings listed in Bridge preferences.

Resolution is important for those of us preparing data for commercial print and not all .PNG files are for screen only.  PNG files allow good support for transparency whilst TIF files are often troublesome in this regard.  Yet, of late, there seems to have been a move to diminish access to this data - e.g. the Workflow Preset in ACR no longer reports resolution 'on screen' which it used to do.  OK, you can find it in the dialog box but that's yet another process.

Is there any hope of a positive answer from Adobe to this issue ???
Definitively NOT another 'Problem solved, case closed' please !!!
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Deepak Gupta, Employee

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Hi Roger,

This issue will be logged as a bug with Bridge, and will be investigated for future release.

Thanks,
Deepak Gupta
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Roger Needham

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Many thanks Deepak - you have raised my hopes.

I believe this issue has existed for in one form or another some time.  With PShop v19 I found that resizing an image ( say 10x10 down to 5x5 cm ) had PShop reporting the new image size but Bridge 8 (?) reporting always the original size.  If I used PShop v18 this didn't happen for a long time but I think a subsequent update killed that too.

it's not easy to describe this kind of problem but I was told it was a 'Windows only' issue. I'm on Win 7 64 bit.  If I have to upgrade to Win 10 to get away from this problem I will.

if I can help in any way with more data or examples please let me know.

thanks

Roger
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David Converse

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PNG resolution has been reported already, a few months ago.
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Roger Needham

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I'm sure that is true, I discovered a few relevant comments but nothing precisely identical.  My complaint is that I spent much time trying to report the fault without much success.  I made an incorrect statement in my first report, I did not use the on-line chat I used the telephone contact with remote access.  I gave up on the chat system long ago - always totally 'script' based, 'never mind what you think - I have this list of questions'.

It is not reassuring to first be told that 'your problem is resolved, your case is closed' and then 'this problem was reported months ago' when we still have the problem today and Deepak is talking about investigation for a future release.

Roger
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Michael Madsen

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Is there a COMPLETE changelog somewhere ? 
tia 
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Deepak Gupta, Employee

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Hi,

Please check the new feature summary and corresponding details from webpage https://helpx.adobe.com/bridge/using/whats-new.html

Thanks,
Deepak Gupta
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Jim Isaac Jr.

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Since updating to Bridge CC 2019, the GIFs don't play and videos freeze.
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Patrick Philippot

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Hi,

I can't change the location of the Bridge Media Cache. I have a dedicated partition for such folders. Did I miss something ?
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Patrick Philippot

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OK. We have to do this manually by editing the registry.

HKEY_CURRENT_USER\Software\Adobe\Common 12.0\Media Cache

Was it so difficult to add a button allowing to change the location of this folder like for the standard cache ?


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Deepak Gupta, Employee

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Hi,
Bridge shared the media cache location with Photoshop and LightRoom. If it is required to change media cache location, please change that location using PS or LR.

Thanks,
Deepak Gupta
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Patrick Philippot

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Hi,

Sorry but unless I missed something obvious, this advice doesn't make sense for me. Yes, I have seen that PS, LR and Bridge use the same media cache folder. But in PS and LR, I can only change the location of the ACR cache and the scratch disk (in PS). I don't see any way to change the location of the media cache and changing the location of the ACR cache doesn't affect the location of the media cache.

If there's a way to specify the media cache folder location (beside editing the registry), please show me.

Thanks.
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Michael Madsen

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I have the same problem - and the information given is NOT correct AFAICS. You can change the Cache location BUT NOT the media cache location. You need to do it with the regedit fix as mention by the previous poster. 
Cache management is crucial and this is pretty clearly and oversight from Adobe. 
The only solution is to make a button that changes the media location. 
Chalk it up for the next round of bug fixes.