Bridge 10.1 export panel unable to convert GIF images to PNG or TIF (unsupported format)

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  • Updated 1 month ago
Created a PNG export preset in the export panel and tried to batch 6 GIF files through it. The job log showed 6 error files, the error being "Unsupported file format".

All GIF files are static (not animated), no transparency, and 10-15kb each.

I created a preset for TIFF conversion, ran the same images and it failed with the same errors. 

A preset for JPG conversion with the same six GIFs worked as intended.

So, clearly, the GIFs are fine (they were all created in Photoshop), but the PNG and TIFF  conversions fail for some reason.

Please fix this. GIF is one of the oldest, most used formats on the web, and failing it diminishes the usefulness of your software. 

Thank you.

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Andrei Andreev

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Posted 1 month ago

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