Photoshop Elements: 'Elementsautoanalyzer' process causes my windows 7 to crash 0x0000007a kernal_data_page _error & blue screen of death

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  • Updated 7 years ago
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Elementsautoanalyzer causes my windows 7 to crash 0x0000007a kernal_data_page _error. I know because if I kill the process in task manager the problem goes away
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Jim Tiscornia

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  • frustrated

Posted 7 years ago

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Chris Cox

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Applications cannot cause bluescreens, only OS bugs, low level driver bugs, and certain hardware problems can cause bluescreens.

Without seeing the rest of the error, I can't be sure about the cause. But most likely it is the hard disk or a low level utility related to it.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Hi Jim, is your video driver up-to-date? I'd try installing the latest and greatest driver directly from either the nVideo or AMD/ATI website.
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Jim Tiscornia

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I continue to have problems with organizer "not Responding" when I do a compatibility check in 7 it reports an "incompatible application"
all of the prior suggestions have been installed. Many times the organizer wont even load.
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Brett N, Official Rep

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I'd suggest starting by trying the following:

1. Launch the Organizer while holding down the Shift key (timing can be tricky, but if done correctly, you should see the Catalog Manager, not the Organizer).
2. In the Catalog Manager, create a new catalog.
3. The new blank catalog should allows the Organizer to launch and run without issue.
4. Go to Preferences>Media Analysis and uncheck all boxes. Click OK.
5. Go to File>Catalog to reopen the Catalog Manager and open your previous catalog.

How are you performing a compatibility check in Windows 7? What version of Photoshop Elements are you using? The latest versions are all compatible.

The root cause is likely attached to some file that is being auto analyzed. Do you have video files in your current catalog? If so, what format are they in and what codecs were used to encode them?
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William Warren

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Great, had similar problem with Win 7 & PhotoShop Organizer. Rebuilding the catalog resolved the issue.