Lightroom CC: Blue Spinning Circle (macOS)

  • 3
  • Problem
  • Updated 2 years ago
  • Solved
  • (Edited)
Operating System: Mac 10.13.1
Exact Lightroom Version : 1.0.1 [ 20171102-1240-2cb2cb2 ] (Nov 2 2017)

Hi folks, I'm stumped. I opened LR CC today and just have a blue spinning circle - otherwise LR CC is empty - no photos despite many in LR mobile and web. I reset preferences, restarted, rebooted, signed out, deleted all cloud data, reinstalled, signed out of the CC app (not necessarily in this order), with no luck. 

Diagnostic log:

Thank you.
Photo of Laura Shoe

Laura Shoe, Champion

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Posted 2 years ago

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Photo of Rick Spaulding

Rick Spaulding, Champion

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Official Response
A new update for LrCC was just posted this evening. Give it a try. It may help with this issue.