Photoshop: Blank white image when I open a .tif or .jpg file

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  • Updated 2 months ago
  • (Edited)
Today, intermittently, I started getting blank white rectangle where the photograph is supposed to be, even though the photograph appears in the Navigator. Photoshop CC 2018 with Mac 10.11.6 El CapIt is crucial that I get this working consistently as I am on deadline. Thank you.
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Lee Rentz

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Posted 2 months ago

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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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If you disable or enable "Use Graphic Processor" and restart Photoshop, does it work correctly? https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html
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ryan

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When I get those kinds of bugs I reinstall from the cloud.