Photoshop: Black Screen caused by bad preferences file

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  • Updated 4 months ago
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Photoshop screen was black. Reset Preferences file and problem went away.
I saved the old preferences file but can't figure out to send it to you for analysis.
Help.
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Robert Jones

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Posted 4 months ago

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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Thanks Robert, got the files. I wasn't able to reproduce off hand, but I'm investigating a bit more. Might be hardware/prefs specific.