black and white horizontal lines.

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  • Problem
  • Updated 10 months ago
Hello, i recently just download photoshop cc 2019. When i open it, it ask for me to start a new file, or open one. as i click open or create new one, my screen turns black and white, with horizontails lines going across it. Please help!!
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avery

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Posted 10 months ago

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avery

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Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Your screen shot didn't come through. Can you post an image of what you're seeing?
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Jaroslav Bereza

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Did you try to set legacy composing engine in PS settings?
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avery

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I can’t even do that... everything in photoshop in black. only some button work when I hover over them